UkDebtRelief Reviews 

125
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

From the offset Kevin was fantastic explaining everything and really helpful. His patience was really appreciated when during the process I lost 2 close relatives and I had to take a break from everyt... See more

Rated 5 out of 5 stars

I dealt with Ricky, Jade and Dean throughout my process with UK debt relief and each one was brilliant and thorough with any questions I had. Ricky especially as he was my contact throughout the whole... See more

Rated 5 out of 5 stars

I have been struggling for years with my debts, and this has caused a lot of stress. Parker Phillips have been amazing, Ricky has been so helpful and understanding throughout the whole process, and ha... See more

Rated 5 out of 5 stars

I have been dealt with by a chap called Kevin, he has been excellent in handling my query, has explained everything to me clearly and made sure I understood. Very quick to respond with any questions I... See more

Company details

  1. Insolvency Service

Written by the company

We understand more than most that dealing with debt can be stressful, but we also know how easily it can be resolved. All advice we give is free, confidential, and without obligation. Guaranteed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

125 reviews

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4.8

All reviews

(125)

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Rated 5 out of 5 stars

Friendly & supportive!

i contacted UkDebtRelief, because years i’ve struggled with debt due to made aniexty. Adam has been super helpful & made everything SO much easier for me! constant updates, making sure i’m ok with how things were going! lovely guy :)

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

very professional and knowledgable…

A very professional and knowledgable company. Non judgemental and extremely helpful throughout the whole process - Adam Burton was my representative and I could not fault the communication and attention given to my case whilst he was sorting out my details. Thoroughly recommended.

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

My advisor was stacie

My advisor was stacie. She was brilliant, very professional, and wasn't a question she couldn't answer for me. She made me feel at ease and made me more comfortable and not as worried. All round been brilliant, so if you're struggling, please reach out. You can change your life.

October 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Understanding

I was nervous, ill from worrying took the plunge and dialled the number. Ricky was very patient, understanding and knowing I had an important appointment that afternoon kept it easy for me. Needing more info from me he was conscience of my appointment and worked around that. He made the following process easy and worked around my lunchbreaks. To say I am glad I took that fist step is an understatement. Thank you Ricky for being understanding

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

If you a struggling contact this team as they are amazing

I was struggling and didn't know what to do so I contacted this team and Paul Wynne was my advisor and made me feel very comfortable from the beginning to the end he was very understanding and very helpful, he explained everything step by step witch took out the weight off my shoulders. I'm very gratefull for all the help and support Paul gave me.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful and understanding

One of your colleagues Adam has been brilliant from start to finish! I had awful anxiety thinking about the process of Iva but he made me feel at ease, was very understanding, explained everything step by step. I am very grateful for all of his help/ support and understanding. Definitely deserves a Christmas bonus!! :D

November 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Adam Burton was my representative for…

Adam Burton was my representative for this process and he was amazing throughout, he made the process so quick and easy. He also helped because I wasn’t judged for my situation and I felt heard. It has made a huge difference for me and it feels like a weight off my shoulders.

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you for help me

Thank you for help me. I really worried and struggled with my debts. Nicola was really helpful and understand me. Helped me through the whole process. I would recommend definitely.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Light at the end of the tunnel

I contacted uk debt relief last week extremely stressed, Kevin m called me and talked to me and explained I had options putting easing my stress level. Kevin kept in regs contact talking me through what was needed. Kevin has been fantastic helping me and making me realise there is light at the end of the tunnel

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

I came to debt help UK really unsure of…

I came to debt help UK really unsure of my options and saw no way out with my debt situation. I had a brilliant adviser Kevin who talked through my options. He is very realible and kept me up to date with each situation and talked through my IVA process step by step. With any questions I had he was able to help me have a good understand of what was best for me. Just wanted to say a big thank you to Kevin and his team for the support and help.

November 14, 2023
Unprompted review
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Rated 2 out of 5 stars

Passed around with no solution.

Contacted UkDebtRelief as I am struggling with <£5k credit card debt due to rising living costs. Telephone handlers were friendly, but the company has not helped me at all. I was on the phone continuously for over 2 hours, and passed around 4 different people, each of whom I had to explain my situation and details to, with no solution or options when I finally decided to hang up. I’m now MORE stressed and worried, as I feel there is no help for me out there. Do yourself a favour and don’t contact this company; waste of time and tears.

November 13, 2023
Unprompted review
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Reply from UkDebtRelief

Hi Kimberley

We understand that your recent experience may not have met your expectations, and we sincerely regret any disappointment it may have caused. Unfortunately, due to your circumstances, we were unable to help you on this occasion.

Upon assessing your situation, we directed you to an alternative company that would better suit your needs.

We recognise that this may have been a frustrating experience, but it's crucial to emphasise that every action taken during your interaction was in compliance with regulations. That being said, we do take all feedback seriously and will review our process accordingly.

If you are still struggling with your debt we strongly recommend reaching out to reputable debt charities such as Step Change or Money Helper. These organisations offer valuable advice and services that may be beneficial in your specific circumstances.

Rated 5 out of 5 stars

Excited for my future.

Reassuring, thorough and thoughtful advice. So far it has been a pleasure to be receiving help from Adam and the entire process is helping take a weight off my shoulders.

November 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Don't struggle, contact this team!

I've been struggling paying off my debts for the past few months and sought advice from ukdebtrelief. Within the hour of enquiring Kevin McCarthy had called and patiently listened to my situation and explained all of my options in detail. I've decided to go for an IVA and he's been brilliant in helping me through the process! Great work!

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and Attentive

Paul Wynne has been fantastic from start to finish.
With his quick responses and non judgemental attitude he has helped me to complete my IVA journey step by step in just 24hrs ready to be sent to my creditors and hopefully It will be approved leading me to a much less stressful and healthier lifestyle.
Thank you Paul and team.

November 8, 2023
Unprompted review

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