UKES (Air Conditioning Services)  Reviews 48

Quick turnaround, friendly knowledgable service at a fair price.

don’t use this company, they will trash your property, I’ve tried calling the company but as expected, no response, so I called UK energy who they did the work for, and put a complaint to them, but again not at all helpful

Great service lovely people efficient and fast working,informative and job well done

I was invited for an interview at this energy-saving company, followed by an in-person assessment. I was told I’d be contacted with the outcome shortly afterward. Unfortunately, I never received any follow-up, despite being assured I would. The process felt quite disorganised, and there was a clear lack of communication. It’s disappointing, especially when candidates take time and effort to attend in good faith. Professionalism and clear communication are essential — especially in a sector that relies on public trust.

This is a serious complaint against Owen from UK Energy Services which I will be taking further then a bad review here.

I contacted UK Energy Services because I am desperate. I have a dangerous boiler and my local council does not care whether we live or die -literally - I had to call an ambulance on a dying woman and nothing has changed.

Not Owen's concern of course, but just to give you some context re how desperate my situation is.

So when he contacted me to respond to my request, I explained to him immediately how useless and unhelpful my council is.

Owen left me hanging for weeks despite my extremely polite prompts for him to get back to me. He eventually said he'd look into it and then left me hanging again

I managed to actually get hold of him on the phone where again he said he'd look into it. I even said how nice he was even though he had ignored all my messages.

After leaving me hanging for weeks and I prompted him, he FINALLY replied with a "I suggest you contact your council".

By then I had lost it because I told him ON DAY ONE I came here because council are useless.

He then said "well if council won't help you there's nothing we can do, sorry love."

That is the most p take, insulting and unprofessional response. He would never have called me "love" if I was a man and I have kept a screenshot of his message.

He should have told me a month ago if the council won't help then you won't. Instead he left me hanging with repeated ignores and left me hopeful for a month that I may eventually get help. Then he ended this infuriating correspondence by calling me "love." which is extremely insulting.

He should have been upfront and honest from day one, communicated with me and not take the p of me at the end of it all like he did.

As I said, I'm taking this matter further to have your company investigated.

The guys at Wiltshire Air Conditioning services have been superb installing a system in our whole house, good attention to detail and nice to work with, would highly recommend.

My first time buying an Air conditioning unit, and WAC did not disappoint! Very good prices and very friendly staff. Will be coming back here for all my air conditioning needs!
Thanks again guys, you’ve saved me a lot of money and the energy rating on it is an A.
Highly recommend!

Had a Ducted unit installed in my home supplying both heating and cooling into both bedrooms and I can say that having this done is one of the best decisions I’ve made!

Not only the team who installed it were professional, knowledgeable and polite but I can happily sleep easy and be comfortable in my own bedroom in this muggy and hot weather and also knowing that I can stay cosy and warm in the winter in heating mode in a more energy efficient way :)

I can’t thank this team enough! I’ll definitely be in touch if I need any more rooms with air conditioning in the future. 5****

We recently had UK Energy Services (Southern) install two wall units and an outdoor unit at our home, and the experience was nothing short of amazing! From start to finish, the team demonstrated a high level of professionalism and expertise.

The installers were incredibly polite, respectful of our home, and ensured that everything was installed perfectly. They took the time to explain the process, answered all our questions with patience, and made sure we were comfortable with the operation of our new units.

The installation was done efficiently and meticulously, showcasing their attention to detail and commitment to quality work. We are extremely pleased with the performance of our new units and the overall service provided by UK Energy Services (Southern).

We highly recommend their services to anyone in need of reliable and professional energy solutions. Thank you for a job well done!

Nick prepared the quotation and install completed by Harry and Liam. We opted for a Midea ducted system covering three areas upstairs with a single outdoor unit. The install took a bit longer than planned, but was done very professionally and I'm really happy with it. The system is also great - seems energy efficient and is silent in the house. The quoted price was reasonable. Also, Harry and Liam were some of the best tradesmen we've had in terms of being quiet, clean and tidy. Would highly recommend! Thanks

Very happy with my a/c service. Two very polite gentlemen who worked cleanly and efficiently.

Fautless

Competent, cheerful and responsive

Very very happy.fast professional and tidy.the price is cheap as well when i compared the other quotes

The guys were quick, knowledgeable and did a great job.
We are really happy with the end product and even when we found a hiccup (wanted a wall controller when the unit came with a remote), the team were able to get one next day and the guys from the office even came out and delivered it by hand to ensure the job got done.
Highly recommend UK Energy Services and now enjoying a thick duvet even on the hot nights!

This is the second time I have the guys in to install new Air Conditioning units

Both times the guys have turned up prompt - just cracked on - cleared up the mess - and did a great job

Thanks to Tom, Nir and the team for the great work!!

Really good, friendly service from the office to installers. The lads who came and installed our system were extremely attentive and we were happy to let them take their time. They finished on time and kept everything neat and tidy, cleaning up thoroughly after themselves. Would highly recommend this company if you are considering getting a system for your home. At the very least get a survey, see what's possible. You might be surprised.

Due to the extreme temperatures we get more frequently these days, even for short periods, we opted to get air conditioning. No more hideously hot bedroom and inability to get to sleep in the sweltering heat. Our dog no longer overheats either. We opted to get a 2nd unit installed as the price quoted was also lower than expected, so we benefit from comfortable temperatures in several rooms now. Excellent service from first contact. Highly recommended.

A superb product installed by a great team !

All Very Good, Nice People, Excellent service.
We had an 8KW multi split unit installed in our bungalow.