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Rated 2 out of 5 stars

Not very easy to understand and lots of foods I eat that wasn’t tested more obscure foods that I’ve never heard of.

Rated 1 out of 5 stars

I ordered 4 tests through wowcher. Sent all 4 off, only 3 acknowledged. 1 test had results and other 2 are blanks. Have contacted at least 5 times via email and their help form but no response. Can't... See more

Rated 1 out of 5 stars

I ordered an offer through Wowcher and redeemed as suggested on their website on the 15th January. I received an order number on screen but no confirmation email. And now nothing since despite conta... See more

Rated 1 out of 5 stars

I've never received the order. I got this email asking to review, and I ordered the test a couple of weeks ago, so I assume it was supposed to be here by now. Pretty disappointed!

Company details

  1. Health Consultant

Written by the company

To help customers who are suffering with unwanted, unexplained symptoms like bloating, constant tiredness, unexplained weight gain and joint pain issues. We offer a high quality level of customer service.


Contact info

2.1

Poor

TrustScore 2 out of 5

92 reviews

5-star
4-star
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2-star
1-star

Replied to 18% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I've never received the order

I've never received the order. I got this email asking to review, and I ordered the test a couple of weeks ago, so I assume it was supposed to be here by now.
Pretty disappointed!

March 24, 2026
Rated 1 out of 5 stars

Don't bother, awful communication

I ordered 4 tests through wowcher. Sent all 4 off, only 3 acknowledged. 1 test had results and other 2 are blanks. Have contacted at least 5 times via email and their help form but no response. Can't find telephone no to ring. Waste of time and money.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Not satisfied.

It only showed me yellow for foods I ate in last 10 days. I am intolerant to wheat, milk and daily and I do not consume it. Report showed it all green since I had not eaten that.

February 25, 2026
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Rated 1 out of 5 stars

SCAM

SCAM. Never received any thing other than email of instructions. Tried to contact…nothing from them or wowcher. SSCAM

February 24, 2026
Rated 1 out of 5 stars

Scam company

They refused to give me my results claiming I had somehow scammed them into getting a code.

Providing all the receipts etc did not help.

So avoid this scam.

October 28, 2025
Rated 1 out of 5 stars

Avoid at all costs- no communication, no test!

I ordered an offer through Wowcher and redeemed as suggested on their website on the 15th January. I received an order number on screen but no confirmation email. And now nothing since despite contacting them through their website contact form 3 times.
Definitely avoid!
Thankfully I bought through Wowcher so not as big a loss as it could have been!

January 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Avoid this fraud company!

I've done the complete test at UK Labs and got two completly different results. I submitted two test samples in two different envelopes. The result of the two sampels show two completly different results, with almost no correlation. If I'm honest it feels like the result is just random and that they have placed the green, yellow and red dots that mark how well you tolerate a specific food item in any random order. How else could the result of the two sampels become so completly different? If the result were correct it would be fair to see some minor differences, but with two completly different results I get very sceptical conserning their methods or if they have done any tests at all or just placed the coloured dots in random order. I have sent multiple e-mails to UK Labs but they never reply, so this is beyond any doubt a fraud company! Avoid at all cost!!!

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing service

I hadn’t received my results and e mailed the company ,got my results 5 mins later basically saying I had no allergies or sensitivity.I was still suffering so my GP put me forward for testing and there were many foods,minerals etc that I was showing sensitivity towards.If my doctor hadn’t helped I would still be suffering .People are desperate and I feel some companies are taking the money but not providing the advertised solution

August 29, 2025
Rated 5 out of 5 stars

I had a great experience with uklabs

I had a great experience with uklabs. I thought it gave you a huge amount of information. The price was reasonable. The test was so convenient just a hair sample. I have taken supplements for what I needed and already I feel exceptionally better. I will be using this service yearly. Thank you uklabs

July 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Money lost

Money lost, nothing gets. Simple as that.

November 24, 2025
UK Labs logo

Reply from UK Labs

Hi Samuel, thank you for the review. We can see you ordered on 24/11. After ordering you will have received an email with next steps, including how to setup your own results portal. Unfortunately you have not completed this as yet. Please follow the instructions we have sent to you.

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Rated 1 out of 5 stars

Dreadful - don’t waste your money

Dreadful! Don’t waste your money.
I’d give zero stars if I could. I bought the test for my daughter to help her. We sent off the sample and had acknowledgement it was received. The ‘3 days’ turn around is now at 31 days with no sign of any results. I’ve sent 3 messages (email because there’s no phone number … I wonder why?) and heard absolutely nothing. Total sham!

September 28, 2025
Unprompted review

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