Overall our experience was not great with land registry very stressful and time consuming online so I would have said 1 star . However then Andy answered one call and helped us tremendously after that... See more
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Very poor service
Have tried to phone wait up to 1 hour
Not to get a answer also no reply to
Messages left. Also having payed £12 of paper copies which have still not arrived so I would like my money back.
I feel this government department is not fit for service. I understand you are running many months behind and trust the information sent is up to date.
I have just received very good customer…
I have just received very good customer service, the gentleman that I spoke to was excellent.
He answered all my questions in a very professional friendly way.
THANK YOU!
Harris was very helpful and…
Harris was very helpful and professional guided me through what I needed to know
The man who answered the phone.
The man who answered the phone.. made up for the hour & a half wait.
He couldnt have done more!! answered every question clearly. very impressed ( he deserves a pay rise)
Spoken to a guy called Harris today
Spoken to a guy called Harris today, answered all my questions very professionally. His knowledge was exceptional and offered more support if I required it.Great service.
Five star service
Harris K dealt with my query earlier today. I was totally confused by the process and he explained everything in straight forward terms which I could understand. He was efficient helpful and kind. Five stars for Harris K 👏👏
I registered thinking this was the land…
I registered thinking this was the land registry, and paid money to do so. Then I was told by someone to look carefully and it isn’t the Gov site which is free.
I emailed them to withdraw myself from the service and receive a refund as stated on the website, but I have not had any contact from them and it’s been over a month.
Query Re: Property Register and Boundary
I spoke to a customer service agent called Harris.
His was very welcoming and helpful, he explained complex issues extensively and in a way I could understand.
He ensured I fully understood what I was purchasing in terms documents.
Amazing customer service. Thank you.
Harries K was so helpful
Harries K was so helpful, professional and kind
First class, personal service
Harris was very patient and so helpful. He was determined to make sure I had the information I wanted despite me not having all the details to hand.
Thank you Harris.
Spoke to Harris khan
Spoke to Harris khan. He was clear, precise and explained everything in a way I understood. Very patient person.
Harris was very knowledgeable and…
Harris was very knowledgeable and helpful, thank you for your advice!
The gentleman I spoke too (Harris K)was…
The gentleman I spoke too (Harris K)was extremly helpful, very polite in his manner and attended to my query very professionally.
Very helpful and concise information
Very helpful and concise information. Professional and pleasant.
I had a really good experience and the…
I had a really good experience and the customer support was really good and I felt cared for.
Very helpful keen and happy to help
Very helpful keen and happy to help
We had a very productive call
We had a very productive call - super helpful Andy walked us through our problem step by step.
Very easy website to navigate through
Very easy website to navigate through. Instructions clear over how to validate account and set up a property alert. Received an email advising me of no activity against property I had set alert on, which was reassuring and feel confident if this situation changes I will receive an alert. Thank you
Once I had signed in and created a new…
Once I had signed in and created a new password it was easy to setup and amend my properties. Good service.
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