UK Local Locksmith Reviews

193

•

1.3

Security System Installer

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, most reviewers were let down by their experience overall. Many people reported being significantly overcharged, with final bills often far exceeding initial quotes, leading customers to describe pricing as misleading or poor value for simple or unnecessary work. Additionally, people struggled to contact the company, finding phone numbers unavailable or receiving unhelpful responses. However, some customers also noted that staff members were occasionally polite and respectful, and in a few instances, the work was completed efficiently or arrived quickly. Conversely, a small portion of people felt that staff could be rude or intimidating, often performing unnecessary work or leaving tasks incomplete.

What people talk about most

Price

Users describe negative interactions with price, with many reporting being significantly overcharged or... See more

Service

Consumers find service to be ambiguous, with many reporting issues such as unexpected high costs, delays, and... See more

Staff

Reviewers highlight ambiguous aspects of staff, with some customers reporting positive interactions, such as... See more

Customer communications

Customers had negative experiences with contact, frequently reporting difficulties reaching the company. Many... See more

Reviews shaping this summary

Absolute scum, scam individuals, using people's despair to capitalise whilst blind sided by not being able to get into their homes. They scumbag arrived. Announced we had a NASA grade lock he couldn... See more

Overcharged by £1100 for a £100 job. Was a deliberate attempt at a scam. Raised a dispute with credit card company which was resolved in my favour. Reading other reviews here it is scandalous... See more

Complete rip off! 5pm call out so not late, told half an hour and he arrived in just over an hour, he was a nice bloke but said it's a good lock , high security but couldn't unlock it. And would cost... See more

Apparently couldn't pick the lock so had to drill it. Was told on the phone that it would only cost £60 to get the door opened, once the guy arrived he was rude and didn't list to anything i had to sa... See more

Company details

Security System Installer

Written by the company

We provide the best quality locksmith services with multiple teams . Our services include business locksmith services, emergency locksmith services, 24 hour locksmith services, with us you'll receive trusted locksmith services in the most urgent of manner.

Contact info

78 VIVIEN AVENUE, ALAN SERVICES LTD, NW43XG, London, United Kingdom
03333446467
office@uklocallocksmith.co.uk
uklocallocksmith.co.uk

1.3

Bad

193 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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All reviews

(193)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Mar 3, 2021

Unprompted review

Nov 18, 2020

i had some locks changed and i was…

i had some locks changed and i was called within minutes of requesting, the locks were changed on all doors within the hour
great service!

November 18, 2020

Unprompted review

Nov 11, 2020

Replaced commerical, secure door lock and key

Had an issue with misplaced keys on a secure lock within my premises.

The team member that handled my call was efficient, professional and friendly.

We had a locksmith on site very quickly and the lock replaced as required. The overall service was perfect, well priced and hassle free.

Will definitely be working with this business again for any locksmith needs. Highly recommended

November 11, 2020

Unprompted review

Nov 10, 2020

Quick response and reasonably priced

Quick response and reasonably priced. The engineer was very courteous and gave us many options, helping us take the right decision.
Would recommend highly!

November 10, 2020

Unprompted review

Reply from UK Local Locksmith

Nov 10, 2020

Manny thanks. Glad that we helped you.

Oct 31, 2020

Great service

Great service, on time , low cost , I recommend

October 31, 2020

Unprompted review

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