Easy to do business with online and helpful staff if you need to speak with someone. If ordering Compatible HP CE322a Yellow cartridges, the cyan and yellow both have code CE321A shown on the website... See more
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Excellent price but took a little longer to arrive than expected, however at the price I'm still happy. Since then I have had problems with the company. Twice sending me the wrong cartridge one afte... See more
We have tested this 'New Supplier' and so far ,the pricing was great and the delivery around 2 days : reasonable! Our business will be buying more printers soon and I'll check once again if the nex... See more
Excellent Service After 16 years of working in the education sector it's great to have finally found an account manager that is always there and on the ball when you need them. UKLS always have the... See more
Company details
Written by the company
UKLS is a UK leading supplier of print cartridges, IT goods & office supplies. Thousands of businesses, schools and government bodies rely on our award-winning service to provide them with the highest quality print cartridges at the lowest prices. Print cartridges sit at the heart of our business and has been a key component of our infrastructure since our inception in 1994. At UKLS we ensure that your laser printer always produces quality prints at an unbeatable price. Through our extensive range of partnerships with OEM Manufacturers such as HP. As well as our own in-house Remanufacturing Facility, we have a unique view on the market and are best placed to help you manage this ongoing cost. Our online store provides a streamlined experience for the customer that involves nothing more than a few clicks.
Contact info
Capital Point, Capital Business Park, CF3 2PY, Cardiff, United Kingdom
- 029 2077 4000
- info@ukls.it
- ukls.it
Hasn’t replied to negative reviews
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Easy to do business with online and…
Easy to do business with online and helpful staff if you need to speak with someone. If ordering Compatible HP CE322a Yellow cartridges, the cyan and yellow both have code CE321A shown on the website so you may get a cyan instead of a yellow which has happened to me.
They didn't pay me my last 2 jobs so I…
They didn't pay me my last 2 jobs so I had a bad experience and not recommended any interpreter or translator to work for them
No problems
Absence of goods
Nothing came so naturally I can't review it. This may be standard pratice for all I know.
amazing as usual
We have tested this 'New Supplier' and…
We have tested this 'New Supplier' and so far ,the pricing was great and the delivery around 2 days : reasonable! Our business will be buying more printers soon and I'll check once again if the next order will be like the first order !
Totally useless
Totally useless, ordered Thursday 4.30 pm. left a message over the weekend asking when I could expect delivery - no response. Called Monday and was told I would have the delivery on Wednesday, nothing arrived, Called Wednesday morning and was told they would call me back - never did, Called Friday morning and was told it would be a few days - disgraceful !!
Cartridge not Delivered and poor customer service
Only ordered from UKLS as I urgently needed a replacement ink cartridge and they offered next day delivery if ordered by 3pm, which I did on Monday as the website said it was in stock. By Wednesday nothing had arrived so tried calling them 8 times only to be put on hold for about a minute and then promptly cut off each time. Resorted to chasing by email but never got a reply. Finally got through on Friday morning only to be told it was out of stock and they were awaiting delivery. There was no notification, update or apology, so requested a refund as I purchased elsewhere (which did arrive next day). Absolutely awful company to deal with. There's a reason it's cheap. Avoid if you want a reliable company with good customer service!
Excellent price but took a little…
Excellent price but took a little longer to arrive than expected, however at the price I'm still happy. Since then I have had problems with the company. Twice sending me the wrong cartridge one after the other, refunding me the incorrect amount (less) and when asking to speak to a supervisor, having to call again 24hrs later before getting anyone to talk to me.
Good delivery. Yes with the first order but there after!!!!!
Better than HP itself!
Used to subscribe to HP Instant Ink. Moved back from Europe to UK. Tried to transfer account, no good. Had to cancel.
Tried to open account in UK but can't get any sense out of them. Now they can't locate my printer either!!! Its in the spare room on my desk and working well. Husband tried to get account instead of me but they couldn't comprehend that either. They still ask if we want to reinstate previous account in France!!! Total nightmare! So I'm looking elsewhere and you got lucky today. Easy peasy to find what I want, good price and no problems paying. Excellent!!
A pedant writes...
Both price and speed of delivery were excellent, but the website could do with some work. For this reason I had intended to give no more than four starts, but as the person making the delivery went to considerable effort to make sure I received it, I thought only four stars would be churlish.
(i) At one point the website said "Please enter an order number". The order hadn't been completed at that point and as far as I knew no order number had been generated. I entered the number 1, and at some later stage an order number did appear.
(ii) When I clicked on the link for Terms & Conditions it said Error 404 - File not found. However, I was able to find the Ts & Cs by going to the home page and clicking on the Policies link. This in turn did have a link to the file, which did exist.
Re the actual delivery - I had requested that if I was not in, the package should be left with my next-door neighbour. As it happened I was up a ladder at the back of the house when the delivery was made, and when I came to the front door I saw a note giving the name and house number of someone from across the
road; so I am guessing this must have been the third door the deliverer knocked on. Admirable perseverance.
Very easy to order and quick delivery…
Very easy to order and quick delivery and great price
Ordered from UKLS as they offered next…
Ordered from UKLS as they offered next day deliver, if you 'order by 1500'; 2 days later still nothing, call them and it's being dispatched today, no communication, no notice no apology.
Obviously don't care about the service they provide.
good prices
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