UK Meds Reviews 

Very good service at great prices and straightforward process would recommend

It is not transparent at all when during the process of buying a Fingertip Pulse Oximeter this purchase was transformed into a 'subscription' - as if any customer would require them monthly. Communication options on their website are so limited that it is a real battle (and waste of time) to stop UK Meds from taking payments and deactivating this 'subscription'. Infuriating!

002586823 order number,
I wrote on here 3 days ago ,here's the update, UK MEDS complaints have ignored me completely, I paid for next day delivery on the 6th, although I understand this is not guaranteed, today im on day 7th day (13th July),no meds no updates no refund and being ignored by the company, They did initially respond on day 3 to say they would put a credit on my account for delivery but did no do this,But even if they had its now day 7 and the medication has not arrived, dpd have stopped giving updates and UK MEDS are ignoring me, I have now made an appointment with Citizens Advice ,I will update soon. If you order with this company just be aware you will be left in limbo if the medication does not arrive.

Easy to use and good communication. No problems.

Uk meds are a great company which we have used for a few years now and never had any trouble. They answer emails quickly and help to solve the problem I needed help with.

quick delivery of exactly what I asked for as usual, dependable

Prompt and efficient service
From order to receipt absolutely great

Strong foundations require a healthy understanding of one's physiology, and UK Meds are among the best pharmacies in England. Offering a variety of medications and similar products at competitive prices, their delivery options and customer service are nothing short of excellent.

Of course, some products are held behind a simple questionnaire, but that is fairly straightforward to fill out, and I have never had an issue with obtaining my desired prescriptions or such. Highly recommended.

Great service and delivery was fast. Full marks from me.

I have trusted UK Meds for years and never been let down.
Discreet and efficient.

I wanted to order some medication. So, over a period of a few months I tried repeatedly on the website, but the same thing happened - it said the medicine was in stock, I then completed all the consultation questions, only after which it then told me the medicine was out of stock. So, I emailed their support team on 17th Jun which advertises an approximate 24-48hr turn round to reply. I received a response on 19th June, asking for the quantity and dose, which they subsequently checked and came back saying was in stock i.e. they hadn’t read my original email. So, I explained all over again and sent a screenshot. Six days later I was contacted by Caitlan. She said the system error was now fixed, got me to try to order again, took my order number and promised to contact the Doctors to fast track the consultation and even upgrade my delivery method for free as a goodwill gesture. This sounded fantastic, and worthy of a great review if she had actually done any of the things she promised in her mail. That was the last I heard. I emailed her two days later concerned as I had received no further emails following the payment receipt. The consultation is not meant to take that long and when I looked on the website and there was no record of the order at all. That email was ignored (just got the auto-reply) so I sent another email six days later & also then contacted them using the ‘live chat’ on the website (which is just a form you fill in to send an email) All of my messages have been ignored. Please note they have NO TELEPHONE number.

Poor experience with this provider. Their AI ID verification is poor and rejects a UK driving license. You then submit a ticket to their customer service team who proceed to ignore it. Happy I was sorted by another online pharmacy for my blood pressure medication. Avoid this place.

I ordered (002585195) my tablets on a Thursday and my order arrived Friday. Which is excellent. The problem is they delivered the wrong tablets with the correct label. I immediately sent a message to their support on Friday. They sent an automated response saying they aim to get back to me in 24 to 48 hours. It is now late Tuesday.
Not a good pharmacy.

Poor I’m afraid. Only half my order was delivered and despite me sending an email to customer support I never received a response. Took the full amount of money though, of course.
Hoping they see this and contact me to fix

I made a one off payment for some medication. I'd purchased enough to last me 6 months. 4 weeks later, I was charged for a second shipment and was told I was subscribed to a monthly service. I sent an email to complain but UK Meds told me the good have already been dispatched and could not be returned. I used their website to cancel further payments but see it is still live now. I've reported their scheming to my bank. Pay a pound extra and go with a more reputable company for your online medication.

Very good service. Exceptionally good indeed. Thx very much

Excellent service great product range and decent pricing!

This is ridiculous!
I have a subscription and I moved address, and updated my details but they keep sending my subscription to my old address! I complained the first time with no resolution and now they sent my last subscription again to the old address. I will now need go for a second month without my medication!

Experience with UK Meds is always perfect, however, the delivery service is the only thing which lets the entire process down.
DPD tell me every month that I have requested another date for delivery, I never have. Is there no way that they can be told to simply put the package through my letter box? It can't be that hard, surely...