UK Meds Reviews 

I've previously had blood pressure medication from UK Meds so thought I'd make life easier (and cheaper) by joining subscribe and save. This was 6 months ago. On 14 April my 2 x medications were confirmed by email. Great. On 15 April I got an email that my order had shipped. Great. However I only received one of the medications in this shipment. I left it a number of days and heard nothing - apart from a request to review the service I'd had!! By 20 April I'd still heard nothing so I emailed customer support. Nothing. On 21 April I contacted the live chat and was told that my outstanding medication would be chased and I would be updated. Nothing. 24 hours further (now 22 April) I chased again using the live chat. This time I was told that the 'pharmacy team has advised that the stock was due in today' and that I would be updated further. This was great news because I had 2 tablets left - something I made UK Meds aware of when I first contacted them (be assured that these are not tablets you can 'pause' taking). Horrifically a few hours later I was emailed telling me that my 'order was cancelled and refunded due to stock issues.' What on Earth?? Basically I took out a subscription to make life easier and instead UK Meds have made life extra hard and I've had to source an emergency supply of tablets at the last minute. I will be asking for my subscribe and save to be cancelled and will source meds from other suppliers going forward. If you need regular meds in a timely manner, good communications and honesty then go elsewhere. For reference order number is #002551483.

So helpful and kind, also checks how I am and explains all about my medicine ,how to take it and all about GP or 111 if necessary .

Excellent customer service! I had a repeat prescription come out that I no longer needed and the team worked quickly to cancel the order so I could get a refund. Money is tight so I am extremely grateful. Special thanks to Ashley for sorting it out.

I needed to order slightly earlier than normal and was in contact with customer service, Ashley. Everything was sorted out and I got my item in time for my flight. Brilliant service from ordering to delivery.

I have dealt with the customer services team & resolved the problem. They apologised & will be fixing the problem for me.

I have used UK Meds for years & have never had a problem, until now.
My 6 months supply of medication arrived on 19.03.2026. I have just opened my order as I now need to start using the medication. All 6 boxes of the medication expire in August 2026. Even if I had opened the package immediately one of the boxes would still expire before I would've had time to use them.
I was going to complain to UK Meds but their website says to post a letter of complaint to their address. As I live 1/2 the year abroad I am unable to do this as I probably would not receive the reply until I am back in the UK.

10/10 super

Very simple and quick service meds received within two days

Brilliant service.
Prompt effective and efficient.
Clearly a well managed company.

Uk meds are fantastic great customer service and communication thankyou

Went online, answered questions posed, efficient service and kept to order time

Still waiting on my package Yodel left my package on a Radom door and not placing my packing in my letter box.
No telephone number to speak to anyone about this poor service .

these guys provide efficient regular service and always reply to any support help I need. EXCELLENT!!

I love uk meds been using them for years an there also double quick with delivery

Ordered and delivered the next day but a bit overpriced

Got exactly what I needed, easy to navigate around the site.
Arrived swiftly,
A lot easier and at least 50% cheaper in my case than the doctor,prescription, pharmacy route , save time hassle and money. 5 stars

Paid for order & next day delivery,prescription & prescribing dr shown on online account,then still showing as review over 24hrs later despite having taken money & 'next day delivery' fee if order before 2.30pm which is was.No contact available via phone or live chat

Easy to navigate the website with my purchase arriving as expected.

Would recommend UK Meds to anyone wishing to purchase online.

My initial review was negative because I appeared to have received the wrong medication. However UKMeds have now explained that what I received is the same as what I ordered. They have spent time to resolve the matter to my satisfaction.