My experience with the website is excellent. Made friends, dates, and now have a relationship. It is expensive to be on for a long time. I was on the site for 75 days, would rate Ukrainiancharm 4.5 o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It seems that there are many weird profiles with retouched photos, but also real women. The big problem is that the site is deceitful with your credits. "free" letters that drain credits, and even re... See more
Company replied
I signed up just to try it out, wasn’t really looking for anything serious. Ended up talking with this woman Julia about her plans to start her own small bakery. We just kept going, swapping ideas and... See more
Company replied
Selection are not tempered, information is delivered on time & feedback given on time. I get really prompt feedback. Conversations don’t just disappear into silence, which I like. Everything is active... See more
Company replied
Company details
- #21 of 27 best companies in Dating Service
About Ukrainiancharm
Written by the company
Ukrainiancharm is an online dating platform designed for individuals who want to explore meaningful communication with someone special. Whether you're starting a new chapter or simply seeking new emotional inspiration, this platform offers a space where your voice is welcomed and your journey matters.
At Ukrainiancharm, users can enjoy warm, thoughtful conversations in a safe and respectful environment. It’s a place where emotional sincerity, curiosity, and kindness are encouraged—and where every interaction is a chance to brighten your day. If you're interested in exploring different cultural perspectives and exchanging meaningful stories, this is the right space for you.
What makes Ukrainiancharm unique is its focus on slow, thoughtful communication. There’s no pressure or rush—only a path toward connection that feels natural and fulfilling. You can engage at your own pace and enjoy the comfort of being appreciated for who you are.
Thousands of users trust Ukrainiancharm as a reliable, uplifting platform to enrich their day-to-day lives with honest conversation. Step into something new—and see where the journey takes you.
Contact info
United States
- support@ukrainiancharm.help
- ukrainiancharm.com
3.4
Average
488 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not too sure
January 1, 2026
Unprompted review
Expensive
Expensive. Money making tool rather than a realistic dating tool. Unable to exchange addresses or numbers . Viewing letters and photos is expensive. Credits run out quickly. The girls you chat to seem to ask lots of questions purely to keep you on line to use up your credits. RIP off! Stay clear!
February 23, 2026
Unprompted review
Reply from Ukrainiancharm
Hi Keith,
Ukrainiancharm is an online communication platform for building online connections between people. Our platform prioritizes safety, transparency, and trust for all users. We are committed to creating a respectful environment where everyone can connect confidently. Clear guidelines, user verification, and supportive features are all part of ensuring a safe and positive experience. If you experience any issues using the platform, have questions, or notice any suspicious activity or service concerns, please reach out to our support team at support@ukrainiancharm.help. We’re here to help and are committed to resolving any problems.
Best wishes,
Triin from Ukrainiancharm
Sucks..too much monetization
Sucks..too much monetization. No fun..zero stars
February 19, 2026
Unprompted review
Reply from Ukrainiancharm
Hi Steven,
Providing a safe and supported environment for communication is our priority, and certain paid features make it possible to maintain this consistently. If something about your experience didn’t meet expectations or you’d like clarification on how the platform works, please contact support@ukrainiancharm.help so we can look into it and assist you directly.
Best wishes,
Tina from Ukrainiancharm
she is excellent.
September 10, 2025
Not into the whole bar thing
The app it's very nice and mature, I worked as a civil engineer for forty years and suddenly having no schedule was a shock to the system. My social circle was all work people and that ended when I turned in my keys. I joined this because I wanted to keep my mind sharp and stay in touch with how people talk today. I am not a tech genius but I can find my way around here fine. Has been a good way to fill the gaps in my day wuth fun and beautiful women
February 7, 2026
Unprompted review
Problem by Jenny
Jenny was great and quickly resolved the issue I had! Great service 🙌
February 19, 2026
Like that i can just look around for a…
Like that i can just look around for a while without getting a thousand pop ups telling me to upgrade. You get to see how it works first. This site lets you settle in before you decide to spend. Good way for passing time.
February 14, 2026
Unprompted review
The one woman that I have met on here…
The one woman that I have met on here totally blowing me away. I had a problem the earlier that this site blocked me and I thought I lost her Forever, you corrected that and got her back to me and for that I’m forever grateful
February 17, 2026
Its like so many online connection not real.
Its like so many online connection sites offering no strings attached adult fun they are, over priced and not worth the cost. So any sites I see that ask you to buy coins to chat are most likely AI bots. Best keep clear.
February 17, 2026
Unprompted review
Reply from Ukrainiancharm
Hi Hans,
On our platform, registration and browsing are free, while certain interactive features require credits. This gives users control over how and when they choose to engage.
We also maintain clear Terms of Services and Community Guidelines, and we do not tolerate deceptive misuse. Many profiles are verified in line with our standards, and reports are reviewed carefully.
If you experienced a specific issue or interaction that raised concerns, please use the in-platform reporting tools or contact support@ukrainiancharm.help so we can look into it directly.
Best wishes,
Tina from Ukrainiancharm
Question was answered quickly and…
Question was answered quickly and concisely by your efficient team member, who provided a concise response to the question posed. Thank you, Oliver!
February 16, 2026
Alex gave me a quick friendly response…
Alex gave me a quick friendly response and will forward my suggestion to your Development Team concerning Valentine's ♥️ Day unique low credit cost love cards,balloons,smaller Cafe,fine dining Gift Certificates perhaps.(not more high cost gifts)
Thanks,💛🐺🎸🎶🙏
Best regards,
"Healer".S.W.Ont.Cda.
February 15, 2026
I am happy that there are no surprise…
I am happy that there are no surprise charges on my account after using it for a while. Everything is very transparent and honest. My only gripe is that the message delivery delays can be a bit annoying when you are having a fast conversation
February 3, 2026
Unprompted review
Reply from Ukrainiancharm
Hi Jon,
Thanks for the feedback! Glad you appreciate the transparency. We'll keep working on improving message delivery speed.
Best wishes,
Tina from Ukrainiancharm
Super annoying that there's
Super annoying that there's no way to edit a message after you send it!!!
January 6, 2026
Unprompted review
Reply from Ukrainiancharm
Hi Phin,
We regularly review user feedback when considering improvements, and your suggestion has been noted. If you’d like to share more details, you can reach us at support@ukrainiancharm.help.
Best wishes,
Tina from Ukrainiancharm
wish i got more free credits to start…
wish i got more free credits to start with because they ran out way faster than i thought
February 2, 2026
Unprompted review
Reply from Ukrainiancharm
Hi Philip,
We may offer welcome credits to help you get familiar with the platform at your own pace. These credits can be used to explore different features and see what works best for you. If you have any questions or need more information, our support team is happy to help at support@ukrainiancharm.help.
Best wishes,
Tina from Ukrainiancharm
Gentleman. Please avoid this site. It is entirely misleading
Gentleman, avoid this site. Even if you get to 5000 credits like I did with a woman, the site uses AI and not a real person to verify documents. When declining my proof of identity when I used my actual driver's licence, an automated AI response from 'Monica' advises the of declining identity verification as evident in email replies I got from the site. After several resubmissions of documents, AI finally approved the documents.
After all of this, the email address I received for the other user was from a 'go-mails.io' account, which after some research, doesn't appear to be a legitimate email provider. After several attempts using the email provided by the site, my emails did not reach the other user.
It truly is a wasted experience.
February 6, 2026
Unprompted review
Reply from Ukrainiancharm
Hi Todd,
We can see in our system that our team remains in contact with you regarding this matter and is already assisting through the appropriate channels. If you have any additional questions or need further clarification, please continue the conversation via the relevant support channel or reach out to support@ukrainiancharm.help so the team can help you directly.
All cases of this nature are reviewed carefully to ensure they are handled in line with platform policies and user safety standards.
Best wishes,
Tina from Ukrainiancharm
My experience, get a dated photo before engaging
My experience: 2 weeks spent with no end game or potential to meet. The language of the person varies depending on the time of day remembering two time zones the person was available 24/7. I asked for a validity, a dated photo which appeared to be ai generated without fault, no crease in the paper containing the date, picture perfect. Men, save time and money, do this in the beginning, save yourself some heartache, time and money.
January 31, 2026
Unprompted review
Reply from Ukrainiancharm
Hi Wayne,
We take reports like this seriously and review them carefully. Our platform provides a space for online communication, and interactions happen independently based on individual preferences. To support platform safety, many user profiles are verified in line with our Terms of Services, and reports of suspicious behavior are reviewed by our team.
We also tried to locate an account based on the information provided in your review but couldn’t find a matching profile in our system. If you’re open to it, please contact our support team using the email linked to your account at support@ukrainiancharm.help so we can review your experience more closely and provide accurate assistance.
Best wishes,
Tina from Ukrainiancharm
Everything is beautiful
Everything is beautiful. Nice. I really like the atmosphere of the page because it doesn’t feel aggressive. The design is simple and easy on the eyes. It does feel a little outdated and doesn’t have many advanced features but at the same time,that simplicity makes it easy to focus on chats with goood people with good communication
January 23, 2026
Unprompted review
Reply from Ukrainiancharm
Hi Orson,
Thank you! We aim to keep a good balance between simplicity and functionality, so it’s nice to hear the calm design helps you focus on conversations.
Best wishes,
Tina from Ukrainiancharm
Sharing a short Ukrainiancharm review…
Sharing a short Ukrainiancharm review based on my experience so far. Beautiful women lovely conversations, everything is cool and enjoyable and the chats don’t feel AI. I did notice once or twice that notifications came a bit late so I saw replies later than expected, but it didn’t really hurt the conversation. Overall it flows well
January 16, 2026
Unprompted review
Reply from Ukrainiancharm
Hi there,
Thanks for sharing your experience! We’ll pass your note about the notification timing to our team for review and see how it can be improved. And if you’d like to share more details, our support team is always available at support@ukrainiancharm.help.
Best wishes,
Tina from Ukrainiancharm
After my experience with ukrainianCharm…
After my experience with ukrainianCharm dating website and reading the reviews, shared by others. Seems like we all have experienced the same things with spending a lot of money and not meeting any women from the website in person. You can complain to Customer Support and they nothing but other excuses to protect themselves I would like to see the United States government step in and ban UkrainianCharm website to protect other people from spending money on this scam website
January 23, 2026
Unprompted review
Reply from Ukrainiancharm
Hi Mike,
We take reports like this seriously and have a strict zero-tolerance policy for fraud or misuse of the platform. All users are required to follow our Terms of Service and Community Guidelines, and reported concerns are reviewed as part of our internal procedures.
If you believe there are specific issues related to your account or interactions, we encourage you to contact our support team directly at support@ukrainiancharm.help so the situation can be reviewed in detail. Your input is important in helping us enforce our guidelines and maintain a safe environment for users.
Best wishes,
Tina from Ukrainiancharm
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