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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and accuracy, often receiving results within 24 hours. Many people found the pricing to be very reasonable and affordable, making the service accessible. The staff is frequently highlighted for their professionalism and helpfulness, contributing to a positive user experience. However, some customers also noted that on occasion, they did not receive the information they were looking for, or their inquiries went unanswered.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the speed and efficiency, with... See more

Response time

People report positive experiences with response times. Many customers received their reports and results... See more

Price

Clients share positive opinions on price, consistently describing it as reasonable, fair, and affordable.... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being super... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the service for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very fast efficient service as advertised. Hassle free for us! Got our results within 24 hours & output looks convincing as now we need to test can we serve Small Claims on this address. However, we d... See more

Rated 5 out of 5 stars

Had a dodgy car dealer trying to hide his home address from me to send a summons. Thought he was being smart not only did these guys get me his entire full name and address but also able to report he'... See more

Rated 5 out of 5 stars

The service they provide is not only affordable (and therefore accessible to most) and fast it is also incredibly accurate! If you cannot find someone’s current address using 192.com but have an ol... See more

Rated 5 out of 5 stars

Tenant did a 'moonlight flit' owing over £5k in rent arrears and council tax. Having exhausted local and trade avenues, I instructed UK Tracing last week. They traced him within a week to his current... See more


Company details

  1. Business Administration Service
  2. Private Investigator

Written by the company

We’ve been tracing your gone away subjects to their current address for over 20 years. Our expert trace team are fully trained and recognise the importance of Treating Customers Fairly. We pride ourselves on the accuracy of our tracing services – resulting in just 0.1% of mail being returned following a positive trace. We constantly invest in the latest datasets, meaning that we can provide the most up to date address possible for your subjects.


Contact info

4.9

Excellent

TrustScore 5 out of 5

716 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant!!!

I was doubtful they would find the person I was looking for but in a matter of hours I had all the info I needed to be able to serve papers.
I am shocked at the quality of service for the price.

Thank you!!!!!

July 18, 2025
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Rated 1 out of 5 stars

Gave them 4 traces to carry out

Gave them 4 traces to carry out. Within 12 hours they came back - 3 couldnt find at all. The one they did find I already gave them the title register. Dont waste your time or money

July 18, 2025
UK Tracing logo

Reply from UK Tracing

Hi Jamie,

Thank you for your feedback, and we’re sorry to hear you weren’t satisfied with the service this time.

As per our no-trace, no-fee offering, you’ll receive a refund in full where we couldn’t confirm a result.

Unfortunately, the limited information provided at the outset did restrict the depth of our initial search. For the positive trace, while we appreciate that you had access to the title register, our report included up-to-date financial associations and confirmation of continued residency into 2025, a contact number and email address, which supported the validity of the match. No alternative address links were found at the time of tracing.

We always aim to provide GDPR compliant results, and if a match can’t be confidently made, we won’t guess.

If you'd like to provide additional data or re-run any of the searches, we’d be happy to help. Thanks again for giving us a try.

- The UK Tracing Team

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Rated 5 out of 5 stars

A member of the Association of British Investigators

Excellent response times and instructions efficiently managed. Their investigative techniques are as important as the results they deliver and their status as a member of the ABI - recognised as the kitemark of the UK PI profession - provides reassurance. Our tracing company of choice.

July 3, 2025
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Rated 5 out of 5 stars

Fast and great result

The website was easy to use and I got a very fast response; before 9am the day after I put my order in and I got a result. It was also affordable, thank you.

June 9, 2025
Rated 5 out of 5 stars

Very quick response

Very quick response, no trace no fee ,and as a Company we were invoiced rather than payment upfront. We provided just two addresses, and Uk Tracing were able to find the current address

June 12, 2025

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