Ukworktops Reviews 72

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Nice piece of corian made perfectly from ny supplied mdf template. Has pride of place in my campervan adding a touch of class over standard ply worktop. Good job done

Company replied

Rated 5 out of 5 stars

My second experience of using their worktop supply and fitting sevice was as good as the first. In fact their was a potential problem that arose during fitting where a dark stain appeared on the door... See more

Company replied

Rated 5 out of 5 stars

The service offered by Julie was first class and the product is excellent. Installers let the company down. Silicone sealant was only applied to the ends of the island unit instead of on the... See more

Company replied

Rated 5 out of 5 stars

Having shopped around for the best price, we decidied to take a chance and go with the cheapest quotation. We were not disappointed, we received constant feedback from template to installation. The... See more

Company replied

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Suppliers of Quartz, Granite and Corian Worktops. UKworktops see your project through from the design stage to template, into manufacture and all the way through to the installation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

72 reviews

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No history of asking for reviews

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Rated 2 out of 5 stars

Company significantly increased the…

Company significantly increased the price after order had been placed. Installers were extremely rude and disrespectful of my property.

March 19, 2018
Unprompted review
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Reply from Ukworktops

Thank you for your review Cindy. The price will only change if there is a change in specification. I will look into this for you, but could you email me to give specific details of the fitters actions please so these can also be looked into Becky@roann.co.uk

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Rated 5 out of 5 stars

Best price and great service

Best price and great service. Dealing with the office was a breeze and installation team couldn't do enough to make us happy.

March 19, 2018
Unprompted review
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Reply from Ukworktops

Thank you George for your review!

Rated 5 out of 5 stars

Second time customer

My second experience of using their worktop supply and fitting sevice was as good as the first. In fact their was a potential problem that arose during fitting where a dark stain appeared on the doors below the newly fitted worktop. There was a prompt no quibble response to the problem with an offer to address if it couldn't be sorted out without damahe to the door finish. Fortunately this wasn't needed.

March 18, 2018
Unprompted review
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Reply from Ukworktops

Thank you Martin! Your comments are appreciated!

Rated 1 out of 5 stars

the last time a brought a worktop was 8…

the last time a brought a worktop was 8 years ago, so dont really know how they have my details as a reveiw wasn't wasnt request then, recently been hammered in emails for a reveiw. so cant really understand their request. jay at Audley End Chauffeurs

March 18, 2018
Unprompted review
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Reply from Ukworktops

My apologies, i'm not sure why your details are on our system. We may have provided samples or a quotation at some point.

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Rated 5 out of 5 stars

Silestone worktop.

Work top and upstand of excellent quality and looks. Much admired by all our friends and family. Speed of measureing and fitting first class. We used Roann for our first fitted kitchen over 20 years ago when they were based in Bradford. I can honestly say the service and products are just as classy now as they were then. Thought the showroom was for trade only, it wasn’t so not only did we get a top notch product but at a price not to be beaten.
Will recommend every time. They are unbeatable.

March 17, 2018
Unprompted review
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Reply from Ukworktops

Thank you for your review!

Rated 3 out of 5 stars

The price was great and the chap who…

The price was great and the chap who came round to template was fantastic too however the fitting left a lot to be desired. The joints aren't great, the fitter got adhesive on a rage of cabinets and left it (I can't seem to get it off) and some of the adhesive in the joints is now coming away. Disappointing finish on an expensive product.

March 17, 2018
Unprompted review
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Reply from Ukworktops

Hi Donna, Thank you for your review. The installation is under warranty for 12 months so we are able to re do the joins for you. The excess silicone can be removed at the same time. I will email you to make arrangements.

Rated 4 out of 5 stars

good worktops but the worktops are not…

good worktops but the worktops are not in the same level all through out- has it caused the cabinets underneath to go down with the weight?

March 17, 2018
Unprompted review
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Reply from Ukworktops

Thank you for your review. If the worktops are no longer level it is most likely that the weight has caused the units to sink a little. This is common and with some slight alteration of the legs the levels can be corrected. I will email on Monday with some suggestions

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Rated 5 out of 5 stars

Great quality worktops

Great quality worktops. Would highly recommend. They even accommodated a late addition which was truly appreciated. The fitters were friendly and respectful and did a great job.

March 17, 2018
Unprompted review
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Reply from Ukworktops

Thank you Barry we appreciate your kind comments

Rated 1 out of 5 stars

I never bought anything from you

March 17, 2018
Unprompted review
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Reply from Ukworktops

Even though you may not have purchased from us you will have requested a quotation or some samples - this is how our database is made up. We would ask that you review those services please, thank you

Rated 5 out of 5 stars

Excellent service from start to finish!

I had a new kitchen fitted a while back, which was nothing short of a nightmare - that is, everything except for the worktop! I searched everywhere for the perfect quartz worktop and every other company I contacted was charging me an arm and a leg for both the worktop and the workmanship. At Roann, they not only helped me cut the cost down by adjusting measurements - but also sent a fabulous team on time for measurement and installation! Highly recommended!

March 15, 2018
Unprompted review
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Reply from Ukworktops

Thank you so much for you great review!

Rated 3 out of 5 stars

Joins in Technistone worktops are very noticeable

My worktops from Roann were Technistone Brilliant White. Generally, I am pleased with them, they sparkle beautifully, and I have had no trouble keeping them clean with just soap and water.

However, I am only giving a three star review because I was assured that having the worktops joined in one place would not be noticeable. This is not the case. The join is very noticeable and detracts from the overall appearance.

March 14, 2018
Unprompted review
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Reply from Ukworktops

Thank you for your review Carolyn.

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Rated 5 out of 5 stars

Top Quality Follow up Service after Poor Installation of quartz kitchen worktops

The service offered by Julie was first class and the product is excellent.

Installers let the company down. Silicone sealant was only applied to the ends of the island unit instead of on the unit tops on which the worktops will sit. NO silicone was applied around the sink, so there is a high risk of water ingress and no silicone on around the wall based worktops.
It left us disappointed.

However, Keeley responded very quickly. She was genuinely apologetic and offered to get new installers down to fit the worktops correctly.

We could not have asked for a better customer focused response.
Happy to recommend ROAN for service and product quality to anyone.

March 13, 2018
Unprompted review
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Reply from Ukworktops

Thank you for your review. We will be in touch with you today to arrange a visit to address these issues. Thank you for letting us know!

Rated 5 out of 5 stars

After searching the internet for a…

After searching the internet for a company with a large choice I found UKworktops, and after receiving a quote I was pleasantly surprised to find there were the cheapest of all 4 of the quotes I had. Workmanship was top notch and was carried out exactly on time and within the price quoted.

March 13, 2018
Unprompted review
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Reply from Ukworktops

Thank you for your great review

Rated 5 out of 5 stars

Excellent service throughout and very…

Excellent service throughout and very competitively priced. Our new worktops look like they cost several times more than they did. The templating/installation team were truly excellent and I would certainly recommend to others.

March 13, 2018
Unprompted review
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Reply from Ukworktops

Thank you Daniel for your great review

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Rated 5 out of 5 stars

Lovely fitters

I used Roann to supply and fit stone worktops, very impressed with their service, from samples arriving quickly, excellent templating - but it was the two fitters who deserve so much credit, my client’s husband has dementia and became very upset and agitated by the work, fitters were so kind and respectful to him and despite having other jobs and a long drive home, went away so I could find a quiet refuge for my client and then returned to do an excellent and quick job. Choices and costs excellent too.

March 13, 2018
Unprompted review
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Reply from Ukworktops

Thank you so much Clare for your wonderful feedback. We really appreciate you taking the time to review us!

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