Ula Hair Reviews 

155
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the hair is exceptionally soft and lightweight, maintaining its gorgeous natural shine and wonderful curl pattern over time without excessive tangling. Buyers also appreciate the extremely fast delivery services, nice packaging, and the helpful support team that responds quickly to questions. Some reviewers were not happy with certain aspects, noting that specific items felt too thin or suffered from unexpected density and sizing discrepancies. A few consumers additionally experienced frustrating shipping delays or received inadequate assistance when trying to resolve problems concerning defective merchandise.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the incredible quality, softness,... See more

Quality

Users describe positive interactions with quality, noting that the texture is consistent and the hair is... See more

User experience

People report positive experiences with user experience, highlighting how the items are very easy to install... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive extremely fast and... See more

Customer service

Consumers find customer service to be positive, frequently highlighting fast responses, helpful support, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The crochet hair is simply amazing! It is super lightweight, very soft and flexible, with a beautiful and natural shine. It’s extremely easy to use and allows you to create many different styles, wh... See more

Rated 5 out of 5 stars

At first, I was a little skeptical about the shipping, but since it was around the holiday season, it made sense. The hair arrived in a reasonable amount of time, and once I received it, I was very... See more

Rated 5 out of 5 stars

I think that ULAHAIR is such an amazing brands and really easy to work with, they are alway fast with responding especially when it comes to any uncertainties or time. However, I do wish that there wa... See more

Rated 5 out of 5 stars

i’ve used Ula hair countless of times & each time my experience got better. i’ve even reinstalled my bundles more than twice. i love the raw pixie curly hair at the moment, i have it in now. :)


Company details

  1. Wig Shop

Written by the company

Ula Hair is a brand that specializes in providing a wide range of high-quality wigs and hair extensions, designed to cater to the diverse needs of its customers. Here's the brand story for Ula Hair: In a world where individuality and personal style were constantly evolving, a visionary entrepreneur, Ula, noticed that many people struggled to find the perfect hair solutions that truly reflected their unique personalities. Driven by her passion for hair and fashion, Ula embarked on a journey to create a brand that would revolutionize the hair industry and empower individuals to express themselves freely. showing hair to our customers Ula Hair was founded on the belief that everyone deserves access to top-quality, versatile, and stylish hair products that enhance their natural beauty and allow them to feel confident in their appearance. The brand's mission is to create a diverse range of wigs and hair extensions that cater to different preferences, textures, and styles, ensuring that each customer can find their perfect match. human hair wigs for black women At the heart of Ula Hair's success is the commitment to using only the finest materials and employing skilled artizans who meticulously craft each product. The brand's dedication to quality and attention to detail guarantees that every wig and hair extension is a masterpiece designed to last and make a statement. Understanding the importance of social responsibility and environmental sustainability, Ula Hair actively supports local communities and invests in initiatives that promote education, well-being, and inclusivity. The brand is also committed to the ethical sourcing of materials and minimizing waste in the production process. high quality wigs and hair Ula Hair's strong online presence and strategic marketing efforts, including collaborations with influencers and participation in industry events, have contributed to its rapid growth and wide recognition. Through these channels, the brand has cultivated a loyal customer base that appreciates the exceptional quality and style of its products. Ultimately, Ula Hair is more than just a hair brand; it's a symbol of creativity, self-expression, and the confidence that comes from embracing one's unique identity. By providing top-quality wigs and hair extensions, Ula Hair continues to empower individuals to showcase their style and celebrate the beauty in diversity.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(155)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The unit I got was so soft

The unit I got was so soft, luscious and tangle free! I got lots of compliments from people and this is one of the best miracle knots extensions I've ever used. Definitely can't wait to get more!

November 11, 2026
Unprompted review
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Rated 5 out of 5 stars

The hair is simply wonderful!!

The hair is simply wonderful!!! I was surprised with the quality, very good and quite full! Besides being easy to make the application. ❤️
The delivery was super fast, it arrived before the deadline, and in addition they served me very well because I answered some questions about the hair.

November 4, 2026
Unprompted review
Rated 5 out of 5 stars

Super high quality human hair

Super high quality human hair, no shedding and very soft! I also received my package in a timely manner. ULA has definitely impressed me, I can’t wait to buy more hair from them!

November 3, 2026
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Rated 5 out of 5 stars

Most amazing hair

The customer service is excellent they answer your questions quickly and with care, they diliver on time and the hair is amazing.

October 26, 2026
Unprompted review
Rated 5 out of 5 stars

Tried the Jumbo braids for the first time

As a first timer, I was very impressed. The quality is absolutely insane and the fact that half the job is already done for you is a win!! I am so happy and I cannot wait to try out more . The fact that I can reuse them ? Total WIN… thank you so much for your loyaty and delivering only the best .

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

I really love these crotchet…

I really love these crotchet hair…Thanks to Ula hair my hair came out flawless.
The curl pattern is sooo beautiful I didn’t even have to brush it. The hair is super soft everything is just so tea😝definitely recommend getting these

October 18, 2026
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Rated 5 out of 5 stars

Amazing experience with Ula Hair

Amazing experience with Ula Hair! I got the 18 inch body wave crochet hair and 2 packs was enough for a full look. Hair is lightweight, soft, and perfect for summer. No tangling and very natural looking. Shipping was fast and customer service was helpful. Definitely ordering again!

October 17, 2026
Unprompted review
Rated 5 out of 5 stars

Quality hair and swift delivery 🚚

I love how swift the delivery was, how I was carried along through the process until it arrived my doorstep, that made me feel so good.
I love how full the bundles were and how lush and soft the hair felt. I really love my hair so much. It’s very easy to maintain, I am such a happy girl really.
I would definitely want more hairs from Ula hair. The Quality and customer service is goated fr 10/10.

September 10, 2026
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Rated 5 out of 5 stars

I loved this crochet hair!

This is one of the best crochet hair I’ve ever used. Super easy to install and these curls look and feel amazing. I got the France Curly in 18“ and let me tell you, it’s giving boho without the extra pain and time to install. With just 2 packs I have a full head. Great quality and delivery was quick! 10/10!

September 20, 2026
Unprompted review

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