Ula Hair Reviews 

107
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional hair quality, highlighting its softness, lightweight nature, and natural appearance. Its durability, minimal shedding, and style maintenance are highly appreciated. Fast shipping and excellent customer service are frequently mentioned, contributing to a positive experience. However, some customers noted significant shipping delays, with products taking weeks longer than expected to arrive. A few also felt the hair was thin, prone to shedding, or didn't match advertised density. Some reviewers reported unresponsiveness from customer service regarding refunds for defective items.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the hair's quality, softness, and lack... See more

Quality

Customers consistently note positive experiences with quality, often describing the hair as amazing, soft,... See more

User experience

People report positive experiences with the user experience, often highlighting the ease of installation and... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, often highlighting fast shipping times... See more

Customer service

Clients share positive opinions on customer service, with many describing it as top-notch, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The crochet hair is simply amazing! It is super lightweight, very soft and flexible, with a beautiful and natural shine. It’s extremely easy to use and allows you to create many different styles, wh... See more

Rated 5 out of 5 stars

At first, I was a little skeptical about the shipping, but since it was around the holiday season, it made sense. The hair arrived in a reasonable amount of time, and once I received it, I was very... See more

Rated 5 out of 5 stars

The crochet hair actually surprised me and I genuinely believe that it’s a game changer. Ive been wearing this hair for over a week now and there has been absolutely NO shedding. Using the crochet hai... See more

Rated 5 out of 5 stars

I've been wearing crochet styles for years, but this one hit different. UIaHair's feather crochet is super light, doesn't tangle or shed, and still looks amazing after a whole workout. Top quality for... See more


Company details

  1. Wig Shop

Written by the company

Ula Hair is a brand that specializes in providing a wide range of high-quality wigs and hair extensions, designed to cater to the diverse needs of its customers. Here's the brand story for Ula Hair: In a world where individuality and personal style were constantly evolving, a visionary entrepreneur, Ula, noticed that many people struggled to find the perfect hair solutions that truly reflected their unique personalities. Driven by her passion for hair and fashion, Ula embarked on a journey to create a brand that would revolutionize the hair industry and empower individuals to express themselves freely. showing hair to our customers Ula Hair was founded on the belief that everyone deserves access to top-quality, versatile, and stylish hair products that enhance their natural beauty and allow them to feel confident in their appearance. The brand's mission is to create a diverse range of wigs and hair extensions that cater to different preferences, textures, and styles, ensuring that each customer can find their perfect match. human hair wigs for black women At the heart of Ula Hair's success is the commitment to using only the finest materials and employing skilled artizans who meticulously craft each product. The brand's dedication to quality and attention to detail guarantees that every wig and hair extension is a masterpiece designed to last and make a statement. Understanding the importance of social responsibility and environmental sustainability, Ula Hair actively supports local communities and invests in initiatives that promote education, well-being, and inclusivity. The brand is also committed to the ethical sourcing of materials and minimizing waste in the production process. high quality wigs and hair Ula Hair's strong online presence and strategic marketing efforts, including collaborations with influencers and participation in industry events, have contributed to its rapid growth and wide recognition. Through these channels, the brand has cultivated a loyal customer base that appreciates the exceptional quality and style of its products. Ultimately, Ula Hair is more than just a hair brand; it's a symbol of creativity, self-expression, and the confidence that comes from embracing one's unique identity. By providing top-quality wigs and hair extensions, Ula Hair continues to empower individuals to showcase their style and celebrate the beauty in diversity.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(107)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

I got the burmese crochet hair

They let me try their hair and i loved it. The hair was thick and beautiful. I just wish communication was faster but we still reached a good conclusion.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

The Burmese crotchet extensions are…

The Burmese crotchet extensions are sooo lovely. I’m still trying to decide my favorite look between the brushed out and the wet look 😍. Soft, lightweight and very easy to maintain. I’m obsessed ❤️

June 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Better than I expected

At first, I had my reservations, but after receiving the hair I was really excited because the quality exceeded my expectations. I'll definitely order some more as long as they maintain the quality.

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing

OMGGGG, I just received it and I'm totally surprised with the quality of this hair, I recommend it 100% 😍😍😍

June 17, 2026
Unprompted review
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Rated 5 out of 5 stars

This hair understood the assignment 😍✨…

This hair understood the assignment 😍✨ Soft, lightweight, easy to install, and the curls are absolutely gorgeous. I’ve been getting compliments nonstop! Definitely one of my favorite crochet hair installs so far. 10/10 recommend and buy again! 💕

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality hair! 🤎

So far, I’ve had a really good experience with this hair. It feels soft, looks natural, and was much easier to work with than I expected. I also love that it still looks good days later without needing a lot of fuss. Definitely one of those products I’d feel comfortable using again.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I used their Burmese Curly bundles for…

I used their Burmese Curly bundles for a half up half down hairstyle. Came out super cute! Curls were easy to maintain and detangle with water and conditioner. I kept my style in for a month and will be reusing the bundles for more styles in the future! Xoxo KayGoddessHair

April 20, 2026
Unprompted review
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Rated 5 out of 5 stars

The hair is great

The hair is great. I highly recommend. Very soft and if it’s curly, curls are so define. Love it. Had it twice

May 21, 2026
Unprompted review

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