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Ulike Reviews 795

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's effectiveness, noting significant hair reduction and smoother skin with consistent use. Many appreciate the high quality of the device, its comfortable and painless operation, often highlighting the cooling feature as a key benefit. The user experience is frequently described as easy and convenient for at-home use, saving time and money compared to salon treatments. Reviewers also commend the excellent customer service, citing prompt responses and helpful support. However, some customers were dissatisfied with the product's performance, reporting no change in hair growth even after consistent use. A few also experienced issues with the device malfunctioning or found the return and refund process to be frustrating and poorly handled by customer service.

What people talk about most

Product

People report positive experiences with the product, often praising its effectiveness in reducing hair growth... See more

Quality

Customers consistently note positive experiences with quality, praising the product as high-end, well-made,... See more

User experience

Consumers find the user experience to be positive, highlighting the device's ease of use, comfort, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the team's efficiency,... See more

Value for money

Reviewers mention positive feedback about value for money. Many customers feel the product is worth the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using the Ulike A10 for a little over a year now, and I’m genuinely happy with the results. At first, I wasn’t sure if an at-home IPL device would really work, but with consistent use, I not... See more

Company replied

Rated 4 out of 5 stars

I have had my IPL device for a while now. I love that it was cost effective (way less than paying for repeat laser appointments), that it doesn’t hurt to use (for me anyway) and that it is effective... See more

Rated 4 out of 5 stars

Ulike is very comfortable to use, and completely painless for me. I have not gotten around to using it consistently, however which is why I am rating 4 stars instead of 5, simply because I am not sur... See more

Company replied

Rated 4 out of 5 stars

The Ulike device I purchased worked well at first, but after two weeks it stopped working. I understand that this may have been due to a manufacturing defect, which is beyond our control. Thank you fo... See more

Company replied


Company details

  1. #1 of 1 best companies in Hair Removal Service
  2. #4 of 8 best companies in Cosmetic Dentist

Written by the company

About Ulike Founded in 2013, Ulike is one of the leading providers of home beauty devices, selling over 4 million units in 17 countries worldwide. We are determined to solve the hair removal problems of women worldwide. We believe everyone should be able to remove their unwanted body hair wherever and whenever they want. This is why we've developed portable, professional, and pain-free laser hair removal devices designed to give you a salon-grade experience in the comfort of your home (or hotel room!). R&D is at the core of who we are, and we invest at least 30% of our yearly profits into developing hair removal technology. For example, our latest innovative Sapphire Ice-Cooling patent technology is a triple temperature control cooling system designed to significantly remove pain reduce common side effects. Our handsets guarantee results in only 4-6 weeks, as opposed to the 8-week industry standard making Ulike a safe, convenient, and efficient hair removal choice. Our Vision Ulike aims to solve the problems during and after the hair removal process so that our customers can complete their hair removal in their own homes and not just in the beauty salons while lowering the overall cost. Want to know more? Feel free to contact us at support@ulikeglobal.com Our Work The Rose series is the 5th generation of Ulike products. Through extensive investments in R&D and offline product testing, we constantly upgrade the product design, improving consumers' experience with every upgrade. From the prototype where it was only possible to accomplish hair removal to the 2nd generation that reduced skin heating, to the 4th generation that's free from pain to the skin with Ice-Cooling technology, the 6th generation of the Rose series is an innovative combination of all our efforts since the beginning. As our technology continues to progress, Ulike's product will enable beauty salon-grade hair removal for women and men in the comfort of their own homes.

Ulike's 100-Day 100% Money-Back Guarantee

Ulike's 100-Day 100% Money-Back Guarantee

Ulike's 100-Day 100% Money-Back Guarantee
At Ulike, your satisfaction is our top priority. That's why we are proud to offer a 100-day hair-free money-back guarantee when you purchase any Ulike IPL device. If, within 100 days of purchase, you are not satisfied with the product or the results, you may return it for a full refund. To ensure a fair application of the return policy, we suggest users to follow the recommended usage stated in the manual for at least one month before submitting a return request. After about a month, users should see a noticeable reduction in hair growth. We also recommend extending your personal trial period to the full 100 days, as all individuals are different and it may take a longer period of time to see results from the IPL treatment. If the period of use is less than one month or the recommended usage stated in the manual is not followed, the return policy is considered void. In addition, please note that IPL may not be effective for every individual depending on their hair color and skin tone. Therefore, we recommend that everyone review the suitability chart on our official website before purchasing. If you have any concerns or questions about IPL, our products, or anything else, please do not hesitate to contact our customer service team at support@ulikeglobal.com.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

795 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ulike is so good

Ulike is so good! Painless and fast. You can see results real fast. I would and did recommend Ulike definitely.
The packaging is also real good und well made. The aloe vera gel is also fast absorbing and is calming the skin real good.

May 16, 2025
Unprompted review
Ulike logo

Reply from Ulike

Dear Helin,

Thank you so much for the wonderful review! We’re thrilled to hear that your Ulike Air10 is already showing results.

Keep up the great routine for the best long-term results, and if you ever need tips or assistance, we’re only a message away. Thanks again for choosing Ulike—worth every penny is what we love to hear!

The Ulike Team

Rated 5 out of 5 stars

I have only used my Ulike laser three…

I have only used my Ulike laser three times, and I can already see such a big difference. The hair on my legs and arms has definitely reduced, and it’s growing back much slower and finer. I was a little nervous before trying it because I thought it might hurt, but it doesn’t hurt at all. The device is super easy to use, and the results are showing faster than I expected. I’m really happy with it so far and excited to keep using it

October 2, 2025
Unprompted review
Ulike logo

Reply from Ulike

Dear Alemi,

Thank you so much for putting your trust in Ulike and sharing your results. We’re thrilled to hear you’re already seeing a reduction. If you ever have questions or need tips, our team is always here to help.

Best regards,
The Ulike Team

Rated 5 out of 5 stars

Love this product

This company created a fantastic product that I’m sure millions enjoy. The experience of the product especially the opportunity to use it in the privacy of your own home is astonishing.

October 9, 2025
Unprompted review
Ulike logo

Reply from Ulike

Dear Customer,

Thank you so much for the love! We’re thrilled you’re enjoying the convenience and privacy of treating at home.

Compared with in-clinic sessions, a handheld device lets you depilate anytime, anywhere at a fraction of the cost—and our sapphire cooling technology helps keep each session smooth and comfortable.

If you ever need any help, we’re here for you. Have a wonderful day!

The Ulike Team

Rated 5 out of 5 stars

I love my ULIKE X so much and brought…

I love my ULIKE X so much and brought it with me during my Asia tour as it keeps me feel fresh and clean and accidentally I lost my power cord during this trips but when I brought my concern with ULike they replaced it right away thank you ULIKE!

October 9, 2025
Unprompted review
Ulike logo

Reply from Ulike

Dear Customer,

Thank you for the amazing review! We’re so glad your Ulike X helped you feel fresh and clean on the go. Our mission is to help you solve problems quickly—if anything comes up, please reach out anytime. We’re always here for you.

The Ulike Team

Rated 4 out of 5 stars

very comfortable & painless

Ulike is very comfortable to use, and completely painless for me. I have not gotten around to using it consistently, however which is why I am rating 4 stars instead of 5, simply because I am not sure how long it takes to remove hair. I have heard with in person laser hair removal, it takes so many sessions, is extremely expensive, and very painful. However, this comes in a one time cost for a very small fraction of the price it would take for in person laser hair removal, and therefore Ulike not predatory and scammy like those other endless services. I first learned about Ulike from Gabi Demartino (fancy vlogs by gab) and she swears by this as someone who struggles with PCOS so I have high hopes for this.

January 14, 2025
Unprompted review
Ulike logo

Reply from Ulike

Dear Katie,

Thank you so much for the thoughtful review and for trusting Ulike! We’re thrilled to hear it’s comfortable and painless for you—and we love that you discovered us through Gabi.

For best results, a little consistency goes a long way:

Weeks 1–8: use every other day.

Before each session: shave the area so the light can reach the follicle more effectively.

We’re especially mindful of users with PCOS, and we’re here to support you on that journey. If you’d like a personalized plan (settings, cadence, tips), please reach out to support@ulikeglobal.com —we’re happy to help. Thanks again for sharing your experience and for being part of the Ulike community!

The Ulike Team

Rated 1 out of 5 stars

Don’t buy

I thought it was working and was happy but I have not seen any more results 6 months later. I’m stuck with it now €400 down! They have a 100 day result or money back but 100 days is not enough to prove it works or not. So disappointed!

September 10, 2025
Unprompted review
Ulike logo

Reply from Ulike

Dear Eithne,

Thanks for your comment. We truly care about your experience. In general, devices like this work best when there’s clear contrast between hair colour and skin tone. Results can also vary based on how consistently you treat, shaving before each session (so the light reaches the follicle), and using an appropriate intensity level.

If you’d like, please email support@ulikeglobal.com
and we’ll put together a personalized usage plan (settings, cadence, and troubleshooting) to help you get the best results. We’re here to help.

The Ulike Team

Rated 1 out of 5 stars

False advertising

False advertising. They promised a $140 off coupon if you subscribe, and the ad did not mention any restrictions. Then suddenly the $140 was only for certain older products. The ad very clearly has a picture of the Air 10, but they won't honor $140 off that product.
There is also an ad on Facebook for 35% off that, when you click it, is only 25% off. I wouldn't give my credit card info to a business that engages in such shady practices.

October 3, 2025
Unprompted review
Ulike logo

Reply from Ulike

Dear Customer,

Thank you for your comment. We’re so sorry for the inconvenience and confusion. The 35% off mentioned on Facebook is a dedicated program for the PCOS community and requires verification to unlock. We offer this to show our support; if you have PCOS, we’re happy to help verify and activate your discount.

Regarding the “$140 off” reference, please email support@ulikeglobal.com, and we’ll resolve this for you right away.

If you have any other questions, we’re here to help. We are committed to helping you resolve this.

The Ulike Team

Rated 5 out of 5 stars

Great product

Great product, my hairs are all gone on my legs after 8 use. Now it is time for the face!

June 23, 2025
Unprompted review
Ulike logo

Reply from Ulike

Dear Ezgi,

We’re thrilled to hear you’re happy with our product—your satisfaction is what keeps us improving. If you ever have questions or need support, please reach out anytime at support@ulikeglobal.com. We’re always here to help.

The Ulike Team

Rated 5 out of 5 stars

So far so good

So far so good. I’ve used my u like for a year now I never have to shave. I like that I don’t have to go to the salon to get hair removal. I highly recommend it.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using the Machine Air 10 and…

I’ve been using the Machine Air 10 and it’s been a great experience overall. The product works really well, is reliable, and does exactly what I expected. What impressed me most was the customer service—I had an issue where my wire got damaged, and they immediately provided me with a free replacement. That kind of support makes a big difference and shows they truly stand behind their product. Highly recommend!

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Clean the Shaver!!

The shaver that comes with the box is VERY dirty. I just got my kit and I didn't clean the shaver before using it on my bikini area. A few hours later my I started to feel itchy but I thought that was just a side effect from using the ipl. A day later and it turns out I have razor burn and nasty fulliculitis ALL OVER my bikini area!!

September 21, 2025
Unprompted review
Ulike logo

Reply from Ulike

Dear George,

Thank you for your feedback. We truly value your experience, and every product goes through a packaging check before shipping.

For best results when shaving before using the hair removal device, we recommend shaving along the direction of hair growth. If you have sensitive skin, please consider using shaving foam or softening the hair with warm water beforehand. After shaving, apply a soothing moisturizer and wait until the skin is calm before using the device.

As we are unable to access your order details here, we kindly ask you to contact us directly at support@ulikeglobal.com
. Our team will provide you with personalized solutions and guidance for your case, and we are committed to resolving this matter for you with utmost care.

The Ulike Team

Rated 1 out of 5 stars

This company sucks i never received my…

This company sucks i never received my order they eventually sent a replacement and i was informed i had until October 20th to return for any reason yet now they want me to pay a 30% restocking fee. This is bull crap and i want everyone to know and not purchase anything from this company as they are ripping the consumer off at any chance they can

September 19, 2025
Unprompted review
Ulike logo

Reply from Ulike

Dear Sheila,

Thank you for your feedback. Since your original order was marked as delivered but reported as not received, we arranged a courtesy replacement for you. As explained in our shipping policy, replacement orders are not eligible for return and/or refund.

Please rest assured, however, that your replacement order is fully covered under our warranty. If you experience any quality-related issues, we will be more than happy to assist you with troubleshooting or a replacement.

We also noticed that our customer service team has been in touch with you via email to further discuss this matter. Our goal is always to resolve your concerns to your satisfaction, and we truly value your experience with us.

If you have any additional questions, please feel free to reach out to us by email at any time.

Ulike Team

Rated 4 out of 5 stars

Results

So far this has been great, after a month my legs already need less shaving, they are smoother and less irritated from shaving. Need more time to keep trying it but so far I’m loving it.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using the Ulike Air 10 and…

I’ve been using the Ulike Air 10 and I’m beyond impressed with the results. It’s easy to use, comfortable, and you can really notice the difference after just a few sessions. The design feels premium and the process is quick, making it super convenient for at-home use. I 100% recommend this product to anyone looking for an effective and reliable solution.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient

I have had such a good experience with ulike. It is completely pain free. I can get it done so quickly even on the highest setting.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

The IPL device is life changing

The IPL device is life changing. I was super hesitant at first but I am so glad I got it. It ACTUALLY WORKS! Takes longer than advertised but works incredibly. The customer service is phenomenal.

September 5, 2025
Rated 5 out of 5 stars

I have been using this for a while…

I have been using this for a while about 2 months and I have notice a lot of changes and I don't have to shave so much either and it has been slowly growing but not as much as before , the best laser I've had brought.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

It works!!!

Omg I absolutely love love love my ulike device. I’m waiting to get the newest one. I am literally obsessed. I’m actually doing a review on tik tok soon on my laser hair removal at home soon.

September 7, 2025

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