Ulta Lab Tests Reviews 143

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, ease of use, and overall excellent quality, often describing it as a smooth and hassle-free process. Many people highlight the affordability of the tests, noting significant savings compared to other options, making health monitoring accessible and proactive. The website is frequently commended for being user-friendly, easy to navigate, and providing clear, well-organized information, contributing to a positive user experience. Reviewers are particularly impressed with the quick response times for results, often receiving them much faster than expected, sometimes even the next day. However, some customers also noted issues with customer service, experiencing slow replies or difficulties with sample processing, leading to frustration and delays in receiving reports. A few other people also felt that the waiting times at the lab were excessive, despite having scheduled appointments.

What people talk about most

Service

Customers consistently note positive experiences with service, praising its speed, efficiency, and ease of... See more

Price

Reviewers highlight positive aspects of price, consistently finding the services affordable and a significant... See more

User experience

Customers had positive experiences with user experience, consistently praising the website as clear, easy to... See more

Website

Clients share positive opinions on the website, finding it very clear, easy to navigate, and user-friendly... See more

Response time

People report positive experiences with response times, particularly regarding the speed of receiving test... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nav was easy using the search option to locate exactly what i wanted. Received receipt and registration immediately. Easy to click on my local lab to schedule an appointment without having to log out... See more

Rated 5 out of 5 stars

Freedom in healthcare. Never again will I wait several months for a doctor's appointment only to be told they don't order a certain blood test. I went on Ulta Labs the same day, purchased the test, an... See more

Company replied

Rated 5 out of 5 stars

Great price, easy to schedule with known labs. Quick results and they show up online I got comprehensive titer test and was able to schedule at Quest, cheaper than it would cost me if I go directly wi... See more

Rated 5 out of 5 stars

Excellent experience from start to finish! The website was easy to navigate, including setting up a date for the test. I went to have my blood drawn and received my lab results the very next day! I wo... See more

Company replied


Company details

  1. e-Commerce Service
  2. Medical Laboratory

Written by the company

Save Time and Money Ordering with Ulta Lab Tests - Save Up to 90% on Over 2,100 Quest Lab Tests - Fast Lab Results: 1-2 business days (most tests) - Locations Near You: Over 2,100 testing centers nationally - No Doctor Needed: Easy, direct access to testing - Secured Online Results: Private and confidential - Trusted by Patients & Healthcare Professionals


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good value

Good value, fast results

December 12, 2025
Unprompted review
Ulta Lab Tests logo

Reply from Ulta Lab Tests

Hi Don,

Thank you for the great review! We’re happy to hear you found strong value and fast results. That’s exactly what we strive for, affordable testing without sacrificing speed or reliability. We appreciate your support!

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Rated 5 out of 5 stars

I so appreciate being able to monitor…

I so appreciate being able to monitor my own bloodwork and not just rely on those "allowed" by insurance or a physician. Ulta provides a very cost effective way for individuals to take control and responsibilty for their health.

December 16, 2025
Unprompted review
Ulta Lab Tests logo

Reply from Ulta Lab Tests

Hi Sara,

Thank you so much for this thoughtful review. We believe people should have the ability to proactively monitor their own health without unnecessary restrictions. We’re honored to support your journey with convenient, cost-effective testing and we truly appreciate your trust in Ulta Lab Tests.

Rated 5 out of 5 stars

easy to schedule and great price

easy to schedule and great price

December 11, 2025
Unprompted review
Ulta Lab Tests logo

Reply from Ulta Lab Tests

Hi Lance,

Thank you for the 5-star review! We’re so glad scheduling was simple and the pricing met your expectations. We appreciate you choosing Ulta Lab Tests and hope to serve you again anytime you need testing.

Rated 5 out of 5 stars

Easy to use patient portal

Easy to use patient portal, lots of information about the lab tests, easy to understand.

December 10, 2025
Unprompted review
Ulta Lab Tests logo

Reply from Ulta Lab Tests

Hi Rainne,

Thank you for the kind words! We’re thrilled to hear you found the patient portal easy to use and the test information helpful and clear. We want every step from ordering to understanding results to feel straightforward and empowering. Thanks again for the 5 stars!

Rated 5 out of 5 stars

Awesome prices and super fast results

Awesome prices and super fast results. Gotta like that. Blood draws at Quest make it so simple

November 8, 2025
Unprompted review
Ulta Lab Tests logo

Reply from Ulta Lab Tests

Hello Eric,

Thank you for the great review! We’re happy to hear you loved the pricing and fast turnaround and that your visit for the blood draw was quick and simple. We appreciate you choosing Ulta Lab Tests and hope we can help again whenever you need testing.

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Rated 5 out of 5 stars

Start to finish - SO easy!

My test was easy to order online; my test center was easy to find; the blood draw was fast and easy and I got my results in 2 days!! I highly recommend Ulta Lab tests!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Empowered Health Care

Nav was easy using the search option to locate exactly what i wanted. Received receipt and registration immediately. Easy to click on my local lab to schedule an appointment without having to log out and go to the lab site separately. Helps me monitor my thyroid as needed vs waiting for an annual doctor appointment when I know something is "off". Empowered to take care of my own health.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

A well-organized process

A well-organized process, including website and timeliness of results.

October 23, 2025
Unprompted review
Ulta Lab Tests logo

Reply from Ulta Lab Tests

Hi PJ,
Thank you for the 5-star review! We're delighted to hear that you found our process well-organized, from navigating the website to receiving your results on time. Providing a smooth and efficient experience is one of our top priorities, and your feedback means a lot to us. We appreciate your trust and look forward to serving you again in the future. Thanks for choosing us!

Rated 5 out of 5 stars

Very customer friendly website

Very customer friendly website and wonderful integration into Quest Labs system. Would appreciate ability to associate ordering physician info in Ulta that would cross over to same in Quest so my personal physician can see the test results. Presently, an Ulta associated physician is listed as the ordering physician.

October 15, 2025
Unprompted review
Ulta Lab Tests logo

Reply from Ulta Lab Tests

Hi Shannan,

Thank you for the 5-star review! We're glad you found our website user-friendly and the Quest Labs integration smooth.

If your Physician registers for an account with Ulta Lab Tests, you would be able to order under them and they would have access to your results!

Here's a link if you would like to share it with your doctor: https://www.ultalabtests.com/join-us


Thanks for choosing Ulta Lab Tests!

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Rated 5 out of 5 stars

Great price

Great price, easy to schedule with known labs. Quick results and they show up online I got comprehensive titer test and was able to schedule at Quest, cheaper than it would cost me if I go directly with Quest or any other lab

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Take control of your life

I love being able to be in control of my health. If it wasn't for me doing my own testing, I might not have been able to get the diagnosis and start treatments. I had begged for the correct testing on dead-ears by my doctor prior. I took my results to another doctor and feel a world of difference for the better! Thank you, Ulta Lab!

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and very easy to use

Excellent service and very easy to use. It was seamless scheduling through Ulta Lab Tests, going to my local lab, and getting my blood drawn. Highly recommend for access to labs and convenience!

September 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Reliable, Affordable, and Hassle-Free Lab Testing

I’ve been using this service for quite some time now, and it has consistently exceeded my expectations. Their prices are very competitive, especially for people like me who prefer to order their own lab tests without having to go through a doctor’s approval process. The ordering process is simple, the instructions are clear, and the turnaround time for results is always fast and reliable.

What I appreciate most is the peace of mind—every time I’ve used them, the service has been smooth, accurate, and completely hassle-free. It gives me control over my own health without the delays or obstacles you sometimes face in the traditional system.

Highly recommended for anyone looking for affordable, straightforward, and trustworthy lab testing.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

The website is easy to navigate

The website is easy to navigate. The process of buying the lab test is easy. I recommend to make an appointment so you don't have to wait too long at the lab as a walk-in. The results of the tests are done in a timely manner (next day in my case). This process was very convenient and the price was reasonable.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

No reason to go anywhere else!

Ulta has been so great! They work with so many local draw clinics so I don't have to travel far away. The results are incredibly fast and easy to read. The comments make sense when a result is out of normal range so I don't have to go look it up. They chart the history so it's easy to track your levels over time. It's also incredibly affordable! I'll never go anywhere else!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book. Easy to be seen. Didn't have to wait. Reasonable prices. Fast results. I had to find and pay for my own thyroid tests, as Kaiser will not order the proper tests (it takes 3 weeks to get the Free T3 results with Kaiser) and will no longer support my care for the unresolved Hashimoto's. Ulta Lab Tests was easy for me to navigate and find just what I needed. The results were returned faster than expected, which helped my non-Kaiser doctor to adjust my medication immediately. I am all set for the following thyroid tests in 4 weeks. THANK YOU, ULTA LAB!!!

September 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy process, quick results

The website was easy to locate, making selecting the labs and choosing a location for the blood draw easy. Results were posted within 24 hours. Great service and reasonably priced for self-paying patients.

August 12, 2025
Unprompted review

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