Ordered material online
Ordered material online, order didn't arrive. They don't answer emails and phone numbers on the website don't work.
June 20, 2024
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Company details
Written by the company
At Ultimate Craft we pride ourselves with our high quality products ranging from: Artist materials crafting, card making, a plethora of fabrics, a full range of haberdashery and a very large selection of knitting wool and accessories. We sell products at very competitive prices in our 3 locations, our 2 London stores and our Crawley store.
Contact info
United Kingdom
- ultimatecraft.co.uk
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Horrible shop and horrible people…
Horrible shop and horrible people working there! To be avoided at all costs!! Especially avoid if you look alternative or are black! I had a terrible experience in the Camden shop the other day. I went in to buy some art supplies and hadn't been in there more than 10 minutes when a woman employee came up to me while looking at some packages of clay and told me I had to put the things I was going to buy in a basket and that she thought she saw me putting something in my shopping trolley! I said you're crazy I wouldn't steal anything and had shopped there before without hassle. Then when I went to the till to pay for the clay I was harassed by a horrible male employee who demanded to search my shopping trolley and blocked the door! I said go ahead I have nothing to hide. He then stuck his handa through my shopping trolley and finding nothing instead of an apology he said "Go just get out". Also a black friend of mine had a similar problem in the Ultimate Craft shop in Stoke Newington, where they followed her around the whole time she was looking at arts and crafts supplies there. In the end she said I'm not a thief just because I am black. You are racists and am never coming here again! Needless to say I'll never shop there again.!!!! 😠😠😠😠😡😡😡😡
May 2, 2023
Unprompted review
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