Ultra Pdf Reviews 438

SCAM
Took a £1 charge than had monthly £49.99 hidden subscription that is impossible to close

As over 400 others have reported on Trustpilot, this is nothing but a scam. You think you're paying a one-of charge of €1.00, then a week later they hit you with a €49.99 subscription charge. Why credit card companies continue to provide Visa and Mastercard services to this company is a mystery.

**SCAM ALERT**

I used this website to convert multiple PDFs into one single PDF. I paid a small fee of (I think) £1.99. I didn't get my documents, but I couldn't really be bothered with kicking up a fuss over a couple of quid.

Fast-forward a couple of weeks, and I get an alert from my bank saying that the company has tried to take almost £50 out of my account! I usually pride myself on being able to spot scams like this, but I guess I was having an off-day.

Don't make the same stupid mistake that I did. Don't give any money to these con-artists.

Scam, do not use this website for your pdf needs

Just to add my voice to the chorus - this is a scam. Do not touch this with a bargepole. I’m now faced with hours on the phone trying to sort this out. Hidden subscription may be illegal in the UK but the company is American and the rules may be different.

I thought I had paid a one off £1.99 payment to this company which appears to operate under two names Ultra PDF and Smart PDF. A week later £49.99 was taken from my credit card without my authorisation for a monthly contract to which I had not signed up ! This is theft as far as I am concerned and I am going to close my credit card account to make sure that no more payments are taken. Why do the banks authorise the payments when there is all of this information about the companies activities? I am notifying Action for Fraud.
UPDATE
Further to my previous review having been scammed out of £49.99 and told I had agreed to a monthly contract which I most certainly had not, I contacted the company and was told I had to cancel online on the accounts page. I have tried several times and there is clearly no option to cancel the contract. So I have told the company 3 times in an e mail that I wish to cancel and they say I have to do it online. Which I cannot. In UK consumer law I am allowed to cancel and have a full refund within 14 days but this company clearly want to make this as difficult as possible. The law requires that I notify the company that I wish to cancel in writing not that I have to tick a box online. This is clearly how the company is seeking to manipulate customers who did not authorise the contract to maximise profit. It defies belief.
FURTHER UPDATE - I have finally found out where to cancel the account online. It is well hidden and even when you find it there is a pop up which is designed to confuse. I sent several e mails requesting help as to how to cancel in the account and they were ignored.
As I have now found the well secreted cancellation in the account within 14 days I will be refunded. The company make cancellation of a service which the customer did not request in the first place very difficult in order to maximise profits. I think it is called sharp practice. This company is laughing at its customers.

Scam and misleading subscription practice
I used PDFSmart for what I believed was a one-time PDF conversion. I never knowingly subscribed to any monthly plan.
After entering my card details, my card was later charged 550 SEK without my explicit consent. I was never clearly informed that a recurring subscription would be activated, nor did I authorize it.
I later discovered that PDFSmart and UltraPDF appear to operate under the same scheme, using confusing trial offers to enroll users into expensive subscriptions.
This is a misleading and unethical business practice. I have reported the matter to my bank and the police and requested a chargeback.
I strongly advise others to avoid these services and never enter card details on their websites.

Just like other reviewers, I was scammed by this company. I paid £1 and a week later was charged £49.99 which I had never authorised or wanted. After a long conversation with my bank (Barclays) they stopped my card and refunded me both payments. I now have a new card and will never go near this website again. It made the run up to Christmas more stressful than it needed to be.

Paid for a single use product, got charged for a recurring subscription I never signed up for. Have reported to my bank. DO NOT use this company.

Total scam. Taking money from my account without consent. No way of contacting them to cancel. I want my money back you robbing scroats. My bank will decline any more attempts to take money by this scammer.

Got a Christmas gift when i saw that I was charged £49.99 with the description Ultra Pdf. I have never signed up for Ultra Pdf, I looked into my emails and realized that I paid for a day subscription which was £1.99 from Smart Pdf. There are no laws in UK or an agency where you can report these crimes. PLEASE DO NOT GIVE YOU CARD DETAILS TO THESE FRAUDS

Hi, I have been charged £49.99 from these scammers.Is there any way we can contact them or cancel the subscription.If so please help.

they charged me 49.99 and I should cancel my card and I am trying to contact my bank as well !!

scammm scamm scamm!!!!

A scam as so many others have found. Being in a hurry to convert a pdf to a png picture, I used their services ostensibly for a charge of about £1. Then a week later they tried to charge me a subscription of £49.99. Fortunately Barclays blocked the payment and froze my debit card. Don’t go anywhere near these fraudsters.

Scam. Company took a 1.99 fee as agreed then a week later took £49.99 as a part of a subscription I didnt sign up for. Hidden subscriptions are banned under the DMCC act, there was no notification to say the money would be taken from account which a legal requirement and there is no record of the subscription or charges in my account, nor is there any way to cancel.

Charges reversed by my bank and company reported to action fraud and trading standards.

This site is a scam. Do not use.
Use your card details you gave for single use to take regular unauthorised payments (£49.99/month). If you've been hit, make sure to cancel your card to prevent them taking further funds, and speak to bank about fraud / unauthorised txn refund

DO NOT USE THIS SITE IT IS A SCAM
Like many others I paid a A small fee of £2 for a single document to be converted I did not sign up for a subscription this morning. I found that £49.99 have been taken from my account. Do not use this company at all. Go immediately to your bank and stop any further subscriptions. I do hope that people read this before they sign up don’t be fooled.

I didn’t made the payment and payment was deducted cheater company Most reviewers were let down by their experience overall. Customers express significant dissatisfaction with various aspects of the service. Many consumers report unexpected charges and unauthorized subscription fees, leading to frustration regarding payments. People also highlight issues with subscriptions, indicating that they were charged without explicit consent or proper notification.