Ultradries Reviews 231

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 235 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the product, noting its effectiveness, comfort, and smart design. Many also highlight the exceptional customer service, with representatives often going above and beyond to assist with inquiries, sizing issues, and delivery concerns, providing helpful updates and solutions. However, some people were dissatisfied with the product itself, finding it uncomfortable or not meeting expectations regarding absorbency. There are also recurring mentions of long delivery times, with some orders taking several weeks to arrive, which caused frustration for some consumers.

What people talk about most

Product

Reviewers highlight ambiguous aspects of the product. While many customers praise the product's quality,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant delays, with... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality and construction... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers report long wait times, with... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, kindness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

On the whole my experience has been good. The reason I gave 4 stars was because it took 6 weeks for my order to arrive. I emailed the customer service and a very nice lady Katherine emailed me to giv... See more

Rated 5 out of 5 stars

I ordered correct size(so I thought) but should have gone smaller! Customer care very helpful & arranged a one time free replacements of appropriate size according to company promise. No quibble & n... See more

Rated 5 out of 5 stars

I run a small gardening business and spend hours outside every day. Pads were impossible, sweaty, uncomfortable, and constantly shifting around. These Ultradries are a revelation! The cotton breathes... See more

Rated 5 out of 5 stars

Ultradries have been very helpful when I did like others and checked the incorrect size. Went to them immediately and they came back immediately, understood and offered to send replacement immediately... See more



Contact info

3.6

Average

TrustScore 3.5 out of 5

231 reviews

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Rated 5 out of 5 stars

Laura - fantastic

Laura is a very special person and a great asset to your company, please thank her for all her help and support dealing with the problem I had do take care of her not many people on this planet so kind and professional as her.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Site was easy to use

Site was easy to use, not sure if it was me (old age, not good with computers) but when I checked order I noticed the wrong size had registered, I sent a message and Laura replied quickly and changed the order to the correct one.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from them

Do not order from them. I paid in January and have just today March 18th reported to my bank that I still have not received any goods or a refund as promised. They are currently being investigated and my bank have kindly refunded the payment while they also investigate.

January 14, 2026
Unprompted review
Rated 4 out of 5 stars

Better than expected

Got mine yesterday after just over 3 weeks. Wore them straight away for a full day out shopping. Not a single issue. Already ordered six more pairs.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Katherine so helpful

Katherine personally emailed me when my order was delayed. Not a bot, an actual email from a real person. That level of care is rare. Product is fantastic too.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Quality you feel

I've been cancelling plans for two years because of leaks. Went to my niece's birthday last weekend with no worries at all.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Confidence is back

These don't look clinical at all which was my main worry. They look like ordinary pretty underwear. Nobody would ever know.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Support team very easy to contact and excellent at replying with any queries I had. First class service and company . Keep up the good work 👏

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

I've been waiting for my order since…

I've been waiting for my order since 09/02/2026 when they charged my credit card. I have had 2 separate emails to say the order has gone to shipping & will be delivered within 7 days over and when I check the website for my order status all it shows is that the order has been received even though I have emails that state it has gone to shipping but have never received a tracking number

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE! After waiting more than 3 months since December 2025 and receiving only 'promises', I asked for refund for non-delivery ... and received NO RESPONSE.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

No more pads

I'll be honest I was sceptical. I've been burned by brands that promise the world and deliver nothing. These actually do what they say. Soft, comfortable and they work.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Worth the wait

I saw the ad on FB just before Christmas 25 and ordered several pairs. I contacted c.s. to inquire when the order would arrive. I had a reply the same day plus updates until the order arrived. Mother Nature had to be a HUGE part in the delay so I didn’t worry and my patience paid off 100% I will be ordering more. The quality is far superior to what I expected. Thank you to all of the staff @ Ultradries. Dee S.

December 23, 2025
Unprompted review
Rated 4 out of 5 stars

Soft real cotton

Yes it takes a few weeks to arrive. Yes it's worth every single day of waiting. I've worn them three days in a row now and not a single leak. These are genuinely life changing.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely life changing

Ordered a set for my mum who's 68. She was embarrassed about the whole thing but I just ordered quietly. They arrived in about 3 weeks and she rang me to say thank you. That's a win.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Im 85 years old & your undies have…

Im 85 years old & your undies have given me a new lease in life, I never thought was possible, the undies are comfortable & easy to wash iv had to use incontinent pads for years because of medical reasons, you have made my life so worth living, thank you xx

January 2, 2026
Unprompted review

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