Ultramax Reviews 14

TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT RECOMMEND ULTRAMAX

So here goes the story. Bought a 10ah LifePO4 from B&Q and was told it will be shipped directly from Ultramax. TL;DR: NEVER GOT THE BATTERY. Ordered it 3rd April, with arrival estimate of 7-8 April. Phoned them up on 7th, was told the had a backlog and it should be shipped on the day, phoned again on 8th, was told they had a backlog and definitely will be shipped on 8th and will be with me on 9th. Come 9th April, battery never arrives, phone them up and was told “WE HAD A BACKLOG AND WE WILL AIM TO SHIP THE ITEM TODAY”. So at this point I just cancelled the order. Looked up ECO-Worthy and 20Ah was cheaper than the 10Ah from Ultramax with their welcome deal, ordered it from eco-worthy on 10th April and battery arrived 14th April. So DO NOT RECOMMEND ULTRAMAX, GO WITH OTHER OPTIONS.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered 2 motorcycle batteries by mistake

Ordered motorcycle battery, arrived really quickly. In a senior moment I had ordered two of the same 🫩. Returned the unwanted one easily, with home collection. Great experience and will definitely use Ultramax again in the future.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

These Batteries are fantastic.

These Batteries are fantastic.
I purchased one of these Ultramax batteries 22 October 2021 and today is 20 March 2025 and the battery has now died on me.
Good value, great price, fantastic battery.

March 20, 2025
Unprompted review
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Reply from Ultramax

Dear Customer,

Thank you for the fantastic review! We're delighted that you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Ultramax Team

Rated 5 out of 5 stars

great price

great price, great, quality ordered the battery thursday it arrived saturday am and that was with free delivery i was very impressed would defiantly use again thanks

February 15, 2025
Unprompted review
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Reply from Ultramax

Dear Customer,

Thank you for the fantastic review! We're delighted that you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Ultramax Team

Rated 5 out of 5 stars

This is my 4th battery from this…

This is my 4th battery from this company. It arrived quickly as usual. I use the batteries to power the pump in a window cleaning (pole system) trolley, and they last 1 year approx, which is great considering how often I turn the pump on and off a day (up to 40 times). I charge the battery every night, and it can be relied on to give me a full days work.

December 13, 2024
Unprompted review
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Reply from Ultramax

Dear Customer,

Thank you for the fantastic review! We're delighted that you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Ultramax Team

Rated 5 out of 5 stars

Excellent Item and Service

November 15, 2024
Unprompted review
Ultramax logo

Reply from Ultramax

Dear Customer,

Thank you for the fantastic review! We're delighted that you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Ultramax Team

Rated 1 out of 5 stars

I bought two batteries with this…

I bought two batteries with this company, I contacted them by email asking how to use the warranty of the battery because the battery broke/stop working, after 2 weeks they replied, I sent one battery, they said 4 weeks maximum they would send it back, after one week I sent the battery the other battery stopped working, I contacted them, and they said, send it to us too.

After 7 weeks they didn’t send my battery back, and said they lost one of my battery, and asked me contact Royal Mail to get a claim, however I said to them that someone signed from the company, I had a proof. After 3 days they said they found the battery but they could not replace because was out of warranty, but I gave all the information before to send it to them. And they said they would replace.

After 8 weeks, they sent me two batteries back and missing the power supply that I sent to them.
Now I can’t charge my battery and they don’t reply me.

It’s really bad contact with this company.

October 10, 2024
Unprompted review
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Reply from Ultramax

Hello,

We apologise for the poor service experience you have had with us and want to make things right. At Ultramax we prioritise customer feedback and service. We have requested your information from Trustpilot. Please send us the information so we can get in touch with you and make things right.

Thanks & Regards,
Ultramax Customer Service Team

Rated 5 out of 5 stars

Fast prompt delivery

Fast prompt delivery

October 2, 2024
Unprompted review
Ultramax logo

Reply from Ultramax

Dear Customer,

Thank you for the fantastic review! We're delighted that you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Ultramax Team

Rated 5 out of 5 stars

Great fast service and quality product

Great fast service and quality product. Thank you.

September 28, 2024
Unprompted review
Ultramax logo

Reply from Ultramax

Dear Customer,

Thank you for the fantastic review! We're delighted that you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Ultramax Team

Rated 5 out of 5 stars

Bought 2 12 Volt ultramax Lithium…

Bought 2 12 Volt ultramax Lithium (LiFeP04 ) batteries for my Supa disability Scooter to replace Led acid batteries they are easy to swap over and a fraction of the weight and much more powerful that led acid batteries
and I really notice the extra performance as I go off road on shingle and uphill paths in a dear park and the power is always there well worth the extra cost

August 8, 2024
Unprompted review
Ultramax logo

Reply from Ultramax

Dear Customer,

Thank you for the fantastic review! We're delighted that you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Ultramax Team

Rated 5 out of 5 stars

Equipment saved from landfill

Easy to deal with, battery arrived charged and ready to go, delivered very quickly. This battery has saved a piece of equipment going to landfill as the old battery was dead

May 18, 2024
Unprompted review
Ultramax logo

Reply from Ultramax

Dear Customer,

Thank you for the fantastic review! We're delighted that you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Ultramax Team

Rated 5 out of 5 stars

Great value

Great value.Good quality. very quick delivery.Very happy kids on there revvi bike.

May 29, 2024
Unprompted review
Ultramax logo

Reply from Ultramax

Dear Customer,

Thank you for the fantastic review! We're delighted that you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Ultramax Team

Rated 5 out of 5 stars

Excellent, reasonable cost and reliable service

Purchased a 12v 5AH battery from these guy. Delivered on time, well packed and once installed worked well, lawn mower now up and running. Very happy with their service and the cost extremely competitive.

May 7, 2024
Unprompted review
Ultramax logo

Reply from Ultramax

Dear Customer,

Thank you for the fantastic review! We're delighted that you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Ultramax Team

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