While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
UltraStrands is light, breathable, and versatile and ensures an entirely natural look and feel for the wearer. Hair can be washed, coloured and scalp treated whilst installed and systems are available in a variety of custom colours, lengths and textures. As the lightest hair integration system created in the UK, UltraStrands differs from other systems that are heavy and inflexible. Many clients had raised concerns about alternative systems which they likened to wearing a wig or hat. They also noted the detrimental impact such systems had on their natural hair and scalp which resulted in them losing even more hair. UltraStrands addresses these issues and is kind to client’s scalp and natural hair.
4 Chanrty Court, CH1 4QN, Chester, United Kingdom
I received my ultrastrands in July 2023.
I've had it nearly a year now and it is still going strong.
I love the fact that I can get up in a morning ,brush it and go to work without having to mess about.
The only downside is they have got that busy I can't get a new one for 6 months so I am having to go elsewhere.
I left a review on 22 May 2023. Having now experience with 2 Ultrastrand pieces I would be reluctant to recommend the system as the hair starts to shed after 4 weeks. I have used recommended shampoos,conditioner, and detanglers, brush and silk pillow. This is my second hair piece which I had attached by one of your professionally trained salons in Northern Ireland on 20th October 2023. Since then I have had it washed 6 times by the salon and in between times I use a dry shampoo if needed. It is now noticeably bare especially on top which is where I most needed it. This is a very costly system at £1200 when it only lasts for under 4 months. I write this so anyone considering going for Ultrastrands takes into consideration the cost of the piece and maintenance costs for a year which will add up to well over £4800.
Ultrastrands is very costly for what you get and I will be looking for alternative solutions.
I don't usually write reviews but I think that the person that left a bad review is not being honest. I find Ultrastrands a fantastic solution for thinning hair, alopecia and especially for female pattern baldness which I have. I have Ultrastrands done with a very professional hair salon who offer different solutions for this problem. Last November I tried Ultrastrands after trying other hair solutions and I find Ultrastrands so light and easy to manage. In my opinion it is the best one yet. No one would know I have it as it blends so well into my own hair and also the fact that some of your own hair can be pulled through to blend in. I hope that this review will help more people like me who try to research the internet for solutions and honest reviews. I highly recommend Ultrastrands.
Reply from Ultrastrands
Thanks, Mary, for sharing your experience of UltraStrands. We’re proud that UltraStrands continues to be the ‘go to’ solution for individuals suffering from various types of hair loss.
Like you, many of our clients comment on how light and easy to manage the system is.
We set out to design a system that blended seamlessly with natural hair whilst also being light, breathable and versatile ensuring an entirely natural look and feel for the wearer.
Finally, thank you for the feedback about our approved salon who installed and continues to maintain your system. We have salons across the UK, USA and Europe all of which receive bespoke training to ensure our systems are fitted and maintained to the highest standards.
Thank you for your ongoing custom and we trust that you will continue to enjoy your journey with UltraStrands.
This company is 100% a scam. Online presence started during 1st lockdown was to ripoff as many people as possible. Their idea of"systems" are horrendous and thats just from researching the application methods. The "training" is beyond ridiculous, only a true con artist would put their face on the front of this company. I never received any "training goods" and have decided to cut my losses of £350, asking for and fighting for my money back from the bank. Unlike any other companies out there, they do not offer any monies back should you decide to cancel the same day.
It is now my responsibility to warn anyone considering a career in hairloss, STAY AWAY from this company. They are not a registered buisness with Companies house , they started online presence during the 1st pandemic, to simply pretend they have this hair system, and no real training services or goods at all. Clara herself is a typical female scam artist caring for women are not part of her agenda at all, if someone isnt happy after signing up, a good company would offer fees to return, this was never the case. And the fact that the "training" goods were never sent out. Confirms that it truly is a fake company, going after public people for little lumps of cash.
Reply from Ultrastrands
As a representative of Ultrastrands I would like to take this opportunity to respond to your 1 star review of UltraStrands.
Firstly thank you for taking the time to write a review. There must have been a compelling reason for you to do so.
We have checked our records and are unable to locate you as an approved salon and therefore find your statements very strange. Nevertheless for the sake of individuals who read your review it is only apt for us to respond and point out what we believe to be true.
UltraStrands is a brand name of a hair system which has been in existence since 2018 and has provided hair loss solutions to many individuals within the U.K and US. Our training course for salons has been available since 2019 and we have trained many salons in its application and maintenance. Our training courses have received 5 star reviews from those that have attended which is not just an online training but also includes one to one sessions and master classes.
Upon signing there is a money back guarantee which is afforded in the event a person decides not to go ahead with the training. It is as simple as sending an email to us within a specified period of time. To date we have not received an email to that effect from anyone who has signed up to our training.
We have loyal professional salon owners who put their clients at the forefront of what they do who would not climb on board a company that did not deliver on requirements. We are confident that any such salon can be contacted for their own personal opinions of our companies.
We are a company that believes in a fair and considered approach to all we do and definitely do not wish to have anyone on board that does not believe our products and services can make a difference to them and others. We welcome you to get in touch with us to discuss your claims. Once you do, we are sure you will agree we are a true company, true to our word and what we stand for.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
