Ultra Tune Australia Reviews 

6,438
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

One of the drivers for this company hit a kangaroo with their vehicle, and did nothing to help them. They just continued driving as if their life meant nothing. Absolutely abhorrent and sickening. The... See more

Rated 1 out of 5 stars

Chevy at Ultra tune Frankston quoted $5000 for my son's truck without properly looking at it although having his truck for a whole month.My son was suspicious so opted out.The result.Chevy swapped out... See more

Rated 5 out of 5 stars

Booked in for service and brake pads. Rang me to advise brake pads didn’t need replacing which saved me money even with another cheaper issue found total bill came out less than expected. Noticeable i... See more

Rated 5 out of 5 stars

Trace Nakon Got pulled over this morning by the police, for no brake lights, ( I have too add my eyes are not sitting on my boot), anyways driving home I spotted Ultra Tune down Derrimut Rd, Came ho... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Ultra Tune Auto Service Centres is a 100% Australian owned company with over 270 Service Centres Nationally. Ultra Tune provides both Fleet and Private motorists with a full range of services, each designed to be performed in a structured series of operating procedures ensuring faster, more efficient and performance enhancing servicing.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

6K reviews

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2.3

All reviews

(6,438)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Discrimination. Drove my car in for a pink slip making…

Drove my car in for a pink slip making sure I was first in line. You cannot book its first in line. Two more men turned up approximately 15 and 25 minutes after me. After waiting 1 hour I went to find out what was happening only to find both men had had their cars done before mine. When I asked why I was told one was ill and begged to have his car done. This was a lie as I had been talking to both men while we waited. When I further queried that I was put to the end of the queue because I was a woman, the mechanic just shrugged his shoulders. Discrimination in this age is not on. Very angry.

December 7, 2022
Unprompted review
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Rated 5 out of 5 stars

campbelltown: most trusted mechanics I have ever experienced

I should´ve written the review ages ago.
The mechanics at ultra tune campbelltown are truly the best people ever. I had some (unforeseen) and big problems earlier this year and they gave me so much support! They are the opposite of trying to rip you off and you can really see that satisfaction as a customer is more important than making money. Especially as a woman, it can be challenging to find a mechanic that does not try to scam you and that's definitely not the case at ultra tune campbelltown!
I live an hour away but do not think about switching to another mechanic. thanks so much, guys!

November 30, 2022
Unprompted review
Rated 1 out of 5 stars

One of the unexpected customer service I book…

One of the worst customer service I book my car for major service I took day off to drop car and lady very rude tell to keep car for 2 days didn’t mention at first place and then saying we going open ur car then we buy parts what a bad service
This is my second experience don’t ever give car to them not experience staff they going to make ur car damage using aftermarket parts after market

November 21, 2022
Unprompted review
Rated 1 out of 5 stars

This is the worst place ever as they…

This is the worst place ever as they don’t know how to communicate with clients as all they want is money, took my car in today and was quoted roughly $350-360 but ended up being over $1000. Told them I didn’t want to proceed and then they got salty and charged me for checking my car, if I knew that they would charge to check my car they should off given me a price not just charge me when I went to get my car back I will NEVER use them from now on.
Ultra tune in Tuggeranong.

November 21, 2022
Unprompted review
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Rated 5 out of 5 stars

Booked over the phone

Booked over the phone, was given time an a date. The job was done professionally. Honest report was given and recommendations where necessary.

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome customer service at Stirling SA Ultratune

I visited Stirling SA Ultratune to source a light globe for my right front indicator. The friendly store manager served me above and beyond my expectations, not only supplying the globe for my old 1997 corolla, but also installing it on the spot with a smile! I'll be back and I highly recommend Stirling Ultratune SA for their awesome service. Thankyou once again Stirling Ultratune! :-)

November 8, 2022
Unprompted review
Rated 5 out of 5 stars

Honest business

When to Northcote store today, friendly and efficient service.
Wanted my cars suspension checked. Great honest service my car good, no charge!
I'm sure at the past at other businesses I would have been ripped off. 5 stars

November 3, 2022
Unprompted review
Rated 1 out of 5 stars

I asked for a quote didn’t hear back…

I asked for a quote didn’t hear back for 2 days he rang me said he’d already fixed it. I had a leaking power steering hose. He said he replaced the whole thing and it’s going to cost $1800 even though I had a quote for $500. Then he held my van hostage until I payed him cash or it was going to be dearer. Got my van back still leaking now he doesn’t work at ultra tune Mascot anymore. Avoid these criminals like the plague nothing but rip offs. It’s a year later still have same problem and I’m getting a fine from my building manager for the leak I didn’t know I had cause I thought it was fixed after returning from holiday. Nice job Ultra tune you a$$holes.

November 1, 2021
Unprompted review
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Rated 1 out of 5 stars

Midland branch only!

Ultra Tune Midland branch only!
I would not recommend Midland Ultra Tune. My experience with them was very poor. The expensive part he supplied and installed broke within a year and he wasn’t interested in helping sort out the problem at all. It was very poor service and after service was non existent. Don’t waste your money, there are lots of other car places around, I recommend that you use one of the others.

August 31, 2022
Unprompted review
Rated 1 out of 5 stars

Don't trust the guys at Midland WA.

I am sure that if all goes well, it is ok to use this company. If things go wrong, you are stuffed. They are not interested. They have no concept of customer care or any idea of ethical trading. We took them to court and heard them tell bare faced lies to the Magistrate. For three thousand dollars we decided we wanted them out of our lives and not to pursue the case. Use them if you want, you might get lucky, but if it goes wrong, good luck.

August 26, 2022
Unprompted review
Rated 4 out of 5 stars

Great service

Was so please with the services, the mechanic that rescue me, was so helpful and got me going real quick.
Thank you it's worth the money, for a woman on her own in the side of the road.

October 15, 2022
Unprompted review
Rated 1 out of 5 stars

More damage than fixing

Gave my car for service and had a couple of my back tyres swapped out. I found that the tyre pressure sensor would not go off after the tyre having my tyres replace. Been back to the work shop 3 time to have it fixed. The shop tried everything but could not fix it and asked me to go to the manufacturer. The manufacturer has told me that the tyre pressure sensor was damaged during the tyre change. I am so disappointed with ultra tune!

October 6, 2022
Unprompted review
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Rated 2 out of 5 stars

Overcharged and overbooked?

B'leigh took 2.5 days for a 5hr clutch job.. Heavily overbooked w'shop. Said $900 on the phone but charged $1150.. Should have got it in writing or recorded the call. Workmanship seemed Ok til I found the 'clutch fork boot' sitting loose inside my engine bay. Now wondering if I could trust anything they did. (update: got another car with the same engine, did the clutch myself this time.. perfect results)

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

6 pack Belmont WA

I had a service the 17/09 with engine lights on, this morning it came back on and had low revs, was stressing due to it being a public holiday, I visited the belmont store and thankfully someone was in there working, he kindly enough took a quick look at my car and did a quick fix. Didn’t see him name, but he deserves a 6 pack to whoever was working this morning

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Ultra Tune Peakhurst

Ultra Tune Peakhurst
I'd like to say a huge thank you to Paul and Arthur at Ultra Tune, Peakhurst. I called to ask how much air I needed to put in my tyres (yes, I had no clue) Paul told me to bring it in and he would do it for me. When I got there Arthur checked my tyres and noticed a screw in one. The guys fixed it for me then and there as they knew I had a Drs appt in the Illawarra. They refused to take money they said knowing my drive will be safer now is all they need. I can not thank and praise these to guys enough. This proves that it's not about money with these guys, it's customer service and safety of others.

September 13, 2022
Unprompted review
Rated 1 out of 5 stars

Still waiting

Rang on Monday the 5th asked for a quote have not heard from them at all since. Obviously they don't need the work at all.Ultra Tune Garbutt this is not the first time this has happened as well.

September 5, 2022
Unprompted review
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Rated 5 out of 5 stars

Great service at Ultra Tune Peakhurst

I have a 2011 Subaru Outback 3.6R that was overheating. Took it to Ultra Tune Peakhurst and they diagnosed the problem and applied the fix at a very reasonable price.
I am very happy with the result.

August 29, 2022
Unprompted review
Rated 5 out of 5 stars

Thank You

I would like to say a bit thank you to Ultra Tune Geraldton for carrying out a log book service yesterday - it is hard to get a service done when you are travelling and not sure weeks in advance where you are going to be but they were able to fit us in with short notice - I was also impressed with the written report that they gave me - it gives me confidence with the car that it can continue safely for the rest of our holiday - pleasant and fast service - well done and thanks

August 27, 2022
Unprompted review

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