As many people here, I had the exact same thing happening to me. I stopped my subscription a year ago. Then last week out of the blue, they took 180€ from my bank account. Indeed the customer se... See more
Company replied
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As many people here, I had the exact same thing happening to me. I stopped my subscription a year ago. Then last week out of the blue, they took 180€ from my bank account. Indeed the customer se... See more
Company replied
What a scam! They apparently subscribed me 2 years ago and now, out of the blue, charged me for nearly 200 USD. Edit: After sending the complaint, they acted fast and fair, and initiated the refun... See more
Company replied
Two issues: 1) too many attempt to divert (Push Now etc), whether ads or not - all of which my computer security is blocking malicious material from. Your site doesn't feel very safe. 2) I'm a big fa... See more
I paid 2 years ago to try them out. I used it for 1 week, and then forgot about it. They then try and deduct a huge deduction for the next 2 years. I contacted them and told them I am not using the se... See more
Company replied
Written by the company
About Us:
UltraVPN offers the best synthesis of benefits, value, and cost. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. Unlike VPN services that rely on virtual servers, we ensure optimal performance by using 830+bare metal servers in 125 locations worldwide.
Additional Features:
Dark Web Scan
Dark Web Scan keeps user information safe even across the dark web by searching, tracking, and notifying users of anything that could compromise their security.
PassWatch Password Manager
PassWatch safely stores user log-ins and account information while automatically generating new and secure passwords to protect data and prevent unwanted access from hackers and identity thieves.
30-day Money Back Guarantee:
Your satisfaction is our top priority. If you decide during the first 30 days, that our service is not the product for you, we'll refund your subscription fees in full.
About UltraVPN:
UltraVPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites from any device, anywhere—at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more.
250 Northern Ave, 3rd Floor, 02210, Boston, United States
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn't have any issue with that vpn all worked fine for me, good internet speed nothing special to say it got the job done so worth the money!Keep it up.
Seems to work exactly as advertised and like any VPN, however you will never truly know if it works or not until it might be to late IMO
On Black Friday I purchased the 12 month contract which it was advertised at £27,00. My card was charged for £32,40. I have checked the invoice and there is an extra charge tax(vat??) for £5,40. I talked with the online customer service and they were unable to provide any answers nor a refund. I talked with customer support via phone again could not say anything about the extra charge or a refund. I have send an e-mail (as advised) to billing and 2 days later I haven’t heard back. NOWHERE at their website states that the price was without VAT, nor when you actually buying the product. It is at least unethical they way that they charge tax. I hope I won’t have to cancel the whole subscription. Be careful when you actually buying from them and take screenshots
I was asked to leave some feedback, unfortunately it's not good. I am now into my second year with UltraVPN and it works great on my laptop, no issues at all. However, my licence covers three devices and when I try and use the app on my phone (Android) it doesn't work, which completely defeats the object of having a VPN. After a bit digging about on the internet it seems this is a common problem with UltraVPN and the developers have no intention of fixing it. I tried on several occasions over the last 6 months to get the company to either fix it or give me a refund. To date, neither has happened. Also, beware of a large price hike after your first year, I had to negotiate really hard. I wish now that I had just moved supplier. Avoid at all costs, you have been warned.
Works beautifully well! Watch international or region-restricted shows from the comfort of your own home - all while staying safe & anonymous on the net. Never had any issues. Would recommend.
Ultra VPN used to be good. Still decent on PC. But the mobile App is garbage. It needs to be uninstalled and reinstalled every time just to get it working. Otherwise it stays on the splash page eternally. The reviews on the App Store all say the same thing, but they aren't recognizing the issue. As soon as my subscription is over I'm moving over to another VPN. This one only allows three pieces of hardware to use it with one sub, while most others are 5.
I decided to stop using UltraVPN when they tried to charge me over £70 on an automatic renewal. When I challenged them on the cost they offered me a price of about £25. I decided that I didn't like their business ethics so decided to go elsewhere. I uninstalled the product, apparently successfully, but it still shows up as available under 'Dial Up and VPN' section so the uninstall is faulty. I emailed their support site explaining the issue and they sent me a stock email advising me how to run the uninstall I had already run. Not very happy with their support either now.
this is The best VPN on the market and the best priced .
c'est super, je me sais plus protégé maintenant et ma connexion est plus stable avec netflix . merci
My connection is more stable now with netflix and I feel that my computer is more protected, it is super .. thank you
keep having to disconnect to connect to shopping websites. not all but a pain in the bum
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