Ulula Reviews 347

Concerning they allow baby food purees to be shipped with dpd with no heat protection or thermal insulation packaging allowing on a hot day transfer of goods on a courier that doesnt use thermal protection to temperatures so may go over the 29c threshold for shelf safe goods this might deem the food unsafe just had to throw it all away but ulula said it should be fine travelling in a hot van in warm weather for over 10hours

I always buy ulula products for my kid but this time I ordered 36 bottles of baby water and only received 24 bottles, I contacted their customer service but no one has replied so far.

Not only do they have a fantastic selection of organic foods, but their health and wellness section is impressive. From herbal teas to vitamins and supplements, I found everything I needed to boost my health regimen. The staff took the time to answer all my questions and helped me select products that aligned with my wellness goals. The ambiance of the store is calming, making my shopping experience pleasant and rejuvenating.

DO NOT USE THEIR COURIERS!!
They employ THIEVES!!!
Courier takes a picture of the package in front of the door then proceeds to take it away with him !!! Have it all in video!!
Numerous calls and emails to the company to advise and get my package and no responses!!!

Ordered a Tikiri Hippo and it has been delivered quickly, however, the hippo was dirty and had small stains on it, which made me not want my infant to use it.
I have reached out to the support, and they have sent me a replacement supper quickly with a note that they are sorry and that they will send my feedback to the manufacturer.
For sure, things can go wrong when producing or delivering a product, so one shouldn't rate only based on that, but the support they receive after, and I am very happy with my experience.

The order was perfect. The package was in excellent condition, and the items were in excellent condition too. They sent some goodies for my baby.

I love Ulula, the products are such excellent quality - it’s the only place I’d buy infant formula. The postage is always super speedy with everything packaged so thoughtfully. Thank you Ulula.

Very good quality and design. Love the fact that you can buy spare parts and how you can dissemble for cleaning. Thanks

Very fast delivery, lovely products and beautiful philosophy

Brilliant company
I am ordering from Ulula for nearly 17 years now. Always brilliant, on time , packed well. Highest quality products and service.
Highly recommended 🙌🏻

Wonderful company and staff and food lovely and delivery brilliant and farm sounds wonderful

Swift delivery, great packaging.

Good service

Extra little thoughtful gift. Lovely items. Speedy delivery. Good communication

Very good prices and a rare a lovely personal touch 👍😊

Beautiful products and lovely packaging

Good product for my 10 month old granddaughter who at the moment is dairy etc free.
However the postage is extortionate for a small box, it was more than the rusks I ordered!!
Never again!!

Bought glass baby bottles - both small and large with spare nipples. Looks very decent. Will update once we’ve used the products.