The online booking process was clear and easy. We received the gadget very quickly. We were able to use a promo code without any problems. Very good experience with ulys website.
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Registration went well, in English. Transpponder received well after a few days. Transponder is a bit bulky; it would make sense, with the technology available, to make it of the credit card format, a... See more
Company replied
Great experience signing up for the Ulys tag system. The process was easy, and the tag arrived from France to the UK very quickly. The bank check with a UK bank was also seamless. This will save time... See more
Company replied
The signing up procedure is not at all practical, especially not for non-french customers. You say you can do direct debit from IBAN accounts, which is great but the whole proving to own the accoun... See more
Company replied
Company details
About Ulys
Written by the company
Gagnez du temps et simplifiez tous vos déplacements.
Ulys facilite votre mobilité au quotidien avec des solutions conçues pour vous faire voyager plus sereinement, sur la route comme lors de vos recharges électriques.
Avec le Pass Ulys Télépéage, circulez sur toutes les autoroutes de France et, en option, en Espagne, au Portugal et en Italie. Passez au péage sans ticket ni carte bancaire et profitez des voies réservées jusqu'à 30 km/h pour gagner en fluidité à chaque trajet.
Avec le Pass Ulys Electric, trouvez facilement les bornes sur votre itinéraire et rechargez votre véhicule électrique partout en France en toute simplicité.
Depuis l'app Ulys, suivez vos dépenses, gérez vos déplacements en temps réel et profitez des avantages du Club Ulys.
Télépéage, recharge électrique, parking, solutions Pro... Simplifiez-vous la route avec Ulys.
Contact info
Service client Ulys - CS 30531 , 13 558 , Saint-Martin-de-Crau, France
- 08 08 80 80 08
- ulys.com
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Bien mais sans être excellent
Bien mais sans être excellent. Il faut repenser l'ergonomie du site internet. Car pour obtenir le badge, il a fallu 2 confirmations

Reply from Ulys
ordering and setting up our French Toll…
ordering and setting up our French Toll pass was a breeze and works like a charm. Highly recommend this time and cost saving solution to keep you moving on all the fantastic roads across this beautiful country. I have not tried the parking yet but sure it will be equally easy...
Seems focused to over charge people…
Seems focused to over charge people that never use the service! Need to pay 30 euros for a lost device thing that probably costs 2 eur to produce.

Reply from Ulys
5 star service
The whole experience was simple and easy. The telephone contact was a pleasure.
Just became a customer and i am due to…
Update.. agreed with the response , i have gone from expected delivery 13th May to a removed account and can no longer sign in.. great service NOT!
Just became a customer and i am due to receive the t ag this week - already being messed around with a flaky site - ignored my message i sent with a generic response and now a message saying i have to now wait 10 days!
I wish i had not bothered!

Reply from Ulys
easy to set up am most impressed with…
easy to set up am most impressed with the service
Absolutely excellent....
Following a recent trip in France
Following a recent trip in France, I checked what was
owed on my account and paid the outstanding amount
by bank transfer to ULYS. They sent me a demand saying
that the amount was outstanding. I sent my banks statement showing the amount was transferred correctly.
Now after various attempts to resolve matters, I am my
wits end. ULYS doesn’t reply, the number given for assistance make no attempt to do so and will not help
with English spoken, although thousands of British motorists must use their system. I have paid all I owe
but my badge has been deactivated with no response
to my appeals.
Rodney Robertson

Reply from Ulys
Fluidité ,on art serein sans se…
Fluidité ,on art serein sans se tracasser de se connecter pour le paiement.... excellent je recommande
This process proved very difficult
This process proved very difficult for a non French-speaker. Although some communications were in English many were not which added to the difficulty. On several occasions emails were received which said the application was successful but then it was cancelled. On one occasion this was because I applied in my name but the bank statement submitted only showed my husband’s name despite it being a joint account . The IBAN was correct but this was rejected. There is no way to contact ULYS for help. The contact form only deals with certain situations and the phone number is not suitable if you do not speak French. Ironically when I applied again in my husband’s name the new statement from the bank contained my name too! Because I made multiple applications I wasted a lot of time and was almost at the point of giving up. I now have the toll pass but it arrived too late for my recent journey through France.

Reply from Ulys
Inscription simple
Inscription simple mais prend un peu de temps pour la validation. Badge reçu en deux jour après celle ci!
Clear instructions and speedy delivery…
Clear instructions and speedy delivery of product
Super very pleased with it
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