Umagnets Reviews 13

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Information provided by various external sources

Buy strong magnets made of neodymium (NdFeB) at fair prices. stock rare earth magnets with disc,block,ring,ball,cylinder,N52. applied magnets inventory magnetized grade N35 - N52!


Contact info

4.0

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM ? - Infinite delivery time

Ordered several magnet on March 5th. Received shipping confirmation on March 7th. Since then, the delivery time indicated on the tracking site has continued to increase, going from 3 days to 4, then 5, then 6... I contacted their customer support without success. I should have researched this "company" before buying...
[EDIT] to reply to UMagnets' answer: I've already contacted you, once by answering one of your email (5 days ago) and once via your website (48h ago). To date you haven't answered. As mentionned, I've used the tracking website, but it looks like there is a problem with my order, the package hasn't moved for the past 5 days and the estiamted delivery time keep increasing.

March 4, 2024
Unprompted review
Umagnets logo

Reply from Umagnets

Dear customer, sorry for the inconvenience you may have experienced, we always wish to provide best service for customers, usually the package would take approx. 8-15 days to canada, you can track your order from our website: https://umagnets.com/info/order-tracking/, input your order number and email, then you can track your order. if you have any question, you can also contact us, we would reply you in 24hours.

Rated 4 out of 5 stars

Very strong magnets!!!

The magnets are super strong. Be careful with them as they are very strong

March 14, 2024
Unprompted review
Umagnets logo

Reply from Umagnets

hello, thank you for your good experience with our magnets, we provide high quality neodymium magnets for customers.

Rated 1 out of 5 stars

Umagnets is a scam company

Order paid, but it never arrived. No reaction on complaint with contact form and with Whatsapp message.
Scam company with a paypal account of Mei Liao. Telephone +1 (37) 470-5165. Site Is related to Alibaba Cloud!

April 17, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered over 5 weeks ago and am still…

I ordered over 5 weeks ago and am still waiting for my product. Sent 4 emails to customer service and still waiting for a response. I am going to dispute the charges with the credit card company as a fraudulent claim. Save your time, effort and money. Do not order from this company!

May 3, 2019
Unprompted review
Rated 1 out of 5 stars

Worst company ever!

Worst company ever!! I ordered some stuff and after a few weeks of emails trying to find out where’s my order and filing a report with PayPal, Boom! Now they “supposedly” shipped my order that I still haven’t got.

February 20, 2019
Unprompted review
Rated 1 out of 5 stars

Scam? Probably....

Bought a few products to test out the reliability of this company and included an expedited fee to see how fast they would arrive. I purchased them on April 23rd and I am now in a back and forth with them on the arrival. They barely respond and we still don't have products. We are now putting them on blast everywhere we can. DO NOT do business with this company.

May 16, 2018
Unprompted review
Rated 1 out of 5 stars

Not legit, never received item

Billed me via Paypal, order said shipped, but tracking # didn't work or site was fake, and I never recived the item. Tried contacting seller with no response. Luckily I got my money back from Paypal. Umagnets is NOT legit.

April 3, 2018
Unprompted review
Rated 1 out of 5 stars

No response, No order.

Order placed march 4th, as of march 18th still in "processing" stage. Not a small order ($200+)
no response on whatsapp, no replies to emails. if this continues for much longer I'll be requesting a refund through my credit card company.

March 19, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look