Not happy. Took forever to process order and send out. Took the morning off work to see update that there was attempted delivery. There was no attempted delivery at all. I have dogs that ba... See more
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When I Googled best products for wavy/curly hair, Umberto Giannini came up on top. I bought the Curl Jelly & the Refresh Spray, for around £13 for the two. They were dreadful! Very sticky & left my ha... See more
I took the quiz on the website and had some questions over some of the ingredients in the products as I have quite lengthly allergies, the team could not have been more helpful! They also have clearpa... See more
Ordered a few items including serum and scrunching jelly. These 2 items leaked in transit, I emailed customer services and they were sent again no problem. I love the products and any problems have al... See more
2.8
Average
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Problems with order
I made my first order with the discount code for signing up. The discount code did not work. The order then arrived with half of what I ordered and charged for it all. Not very good experience
November 3, 2020
Unprompted review
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Never received my order
Never received my order, was told to email rather than my questions being answered on the phone, very poor customer service and order sent without tracking. Having to go through pay pal to get a refund as getting no replies via email.
September 24, 2020
Unprompted review
Great products
Love this company, love the products. I have struggled with my curly hair all my life and these products really suit it, particularly the Curl Whip mousse and Weatherproof Curls finishing cream, I can't live without them now. Plus the products are cruelty free which I love. I ordered some products recently and they arrived quickly and were packaged well.
September 2, 2020
Unprompted review
I am so impressed with their hair…
I am so impressed with their hair products. They are completely vegan and I have been searching for a serum without silicone for so long. They sent my parcel with a free product I am so happy!
June 19, 2020
Unprompted review
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