Unboxgreece Reviews 

279
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolutely fantastic! The quality of the products, the attention to packaging, shipping and feedback are in a class of its own that is unmatched to date! The friendly and family like connection these... See more

Rated 5 out of 5 stars

I was searching the whole Internet for a special Drnk And i found it at Unboxgreece. My wife will cry if she will see it cause we had this drink on our vacation on Crete. Thank you so much making my w... See more

Rated 5 out of 5 stars

Came back from a Greek holiday and missed the biscuits we enjoyed back in our room post pool session so decided to try to track some down. Came across Unbox Greece and the whole process of ordering an... See more

Rated 4 out of 5 stars

In general, the boxes came in time and well packed but the promised coin with the Basilopita was terribly missing. It stated clearly that it was to be packed separately from the cake but we could not... See more

Company replied

Company details

  1. Grocery Store
  2. also in
  3. Deli

Written by the company

Welcome to Unbox Greece, your premier online destination for an authentic Greek experience through our carefully selected range of products. We pride ourselves on offering a unique blend of beloved Greek brands and premium items from small producers scattered across the picturesque landscapes of Greece. Our collection is a testament to the rich culinary heritage and artisanal craftsmanship that Greece is renowned for. At Unbox Greece, we delve into the heart of Greek culture to bring you an exquisite selection of food and beverages. From the popular flavors that grace Greek tables to the exclusive premium products crafted in small batches by local artisans, our catalog is designed to cater to every taste and preference. Whether you're in search of the perfect olive oil, the finest wines, the most aromatic herbs, or the sweetest treats, Unbox Greece is your gateway to the best Greece has to offer. Our mission is simple: to make the rich tapestry of Greek gastronomy accessible to enthusiasts around the world. We believe in the power of authentic Greek products to bring people together, creating moments of joy and discovery with every box you unbox. Experience the true essence of Greece with Unbox Greece, where tradition meets taste in a celebration of Greek culture.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(279)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, delivery info, products, timing. The package was still cold when i opened it (i live in naples IT). Great website to enjoy real greek flavors.

February 24, 2026
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Rated 5 out of 5 stars

Exceptional Greek products supplier

Outstanding collaboration! Delivery was extremely well packaged and arrived very quickly. Communication was clear, professional, and efficient throughout the entire process. A trustworthy and reliable wholesaler of Greek products, highly recommended!

February 2, 2026
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Rated 5 out of 5 stars

Highly recommended

I have been a customer for several months now, and I am always impressed with both the quality of the products and the level of customer service this company provides.
The products are exactly as described and often exceed my expectations. The customer service team is excellent. They are always quick to respond, incredibly helpful, and genuinely seem to care about ensuring a positive experience.
I feel confident that if any issue were to arise, it would be handled promptly and professionally.
I highly recommend Unbox Greece and will continue to be a loyal customer!

January 14, 2026
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Reply from Unboxgreece

We are sorry for the inconvenience caused by this delivery issue. Your order was placed on 12/01 and handed over to DHL on 14/01.

Today, 25/01 DHL delivered one of the two parcels. The second parcel was reported by DHL as damaged and was not delivered. After communicating directly with you, we have already resent the affected parcel at no cost.

We remain in contact with DHL and are monitoring the reshipment to ensure it arrives safely. Thank you for your patience and for your continued trust in us.

Thank you for your patience.

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Rated 5 out of 5 stars

Very professional!

I really like unboxgreece.com. It's a very professional business. My order with fresh products arrived after only 2 days, the rest of my order a few days later. I can highly recommend unboxgreece to everyone. Thank you.

January 7, 2026
Rated 5 out of 5 stars

Fast service

Fast service, arrived within 3 days of order. Well packaged. Cold blocks still frozen. Great customer service after problems with DHL.

January 5, 2026
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Rated 4 out of 5 stars

The box was never delivered

Thanks you to the company for the quick reply and remboursement. I am changing the review.

December 22, 2025
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Reply from Unboxgreece

I am very sorry for the delay you’ve experienced. Tracking shows the shipment was processed promptly on December 22nd, but it is currently held at a DHL facility in Paris due to holiday closures.

I have already opened a formal investigation with DHL to resolve this immediately. I have also reached out to you directly via email with a solution regarding your payment. Please check your inbox so we can make this right.

Rated 5 out of 5 stars

delicious Greek products

It's a real pleasure to receive Greek products at home. The only problem: the delivery! There's no indication that the products are fragile, and last time the syrup leaked all over the package, and this time the cake is damaged. It doesn't detract from the enjoyment or the taste, but it's a shame considering the delivery cost.

December 30, 2025
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Reply from Unboxgreece

Thank you, Sophie, for your kind review and for your honest feedback.
We’re happy you enjoyed the products, and your comments on delivery are noted and appreciated.

Kind regards,
Nikos
Unbox Greece

Rated 4 out of 5 stars

Service is to be improved.

In general, the boxes came in time and well packed but the promised coin with the Basilopita was terribly missing. It stated clearly that it was to be packed separately from the cake but we could not find it anywhere in the parcel. Quality control before sending did not work well, evidently.

December 22, 2025
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Reply from Unboxgreece

Thank you for your review and for bringing this to our attention.
We are sorry to hear about the missing coin in the vasilopita, and we fully understand your frustration. For safety reasons, we do not open any packaged items before shipping, so we were unable to check this in advance.
We have already contacted the supplier to raise this issue and prevent it from happening again.

Kind regards,
Nikos
Unbox Greece

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