Unboxify Reviews 

246
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 242 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the excellent quality of products, often finding them in mint or new condition at very affordable prices. Consumers also consistently highlight the fast and timely delivery service, ensuring products arrive promptly. The overall purchasing process is often described as smooth and transparent, with clear product details. However, some customers also noted receiving defective or clearly used items, contrary to expectations of 'unboxed' or 'like-new' products. These issues include products not working upon arrival, showing signs of significant wear, or having non-original components. Furthermore, a few people mentioned difficulties with resolution, experiencing delays in refunds or challenges with replacements and warranty claims.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers reporting positive experiences,... See more

Quality

Reviewers mention positive feedback about quality, with many customers receiving genuine, brand-new products... See more

Price

Reviewers highlight positive aspects of price, with many finding the prices offered to be very reasonable and... See more

Delivery service

Consumers find delivery service to be positive, with many praising timely and fast delivery, sometimes even... See more

Website

Customers consistently note ambiguous experiences with the website, with some praising it as authentic and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered multiple items from Unboxify. The products do reach on time and they do recommend that you take the video of the unboxing of the product so that they can help in the replacement issues.... See more

Rated 4 out of 5 stars

I recently Purchased a Garmin Vivoactiv 6 watch. The delivery was very prompt, and I received a great product. The watch is working perfectly, and I could register at Garmin site. Overall a great exp... See more

Rated 4 out of 5 stars

Purchased a Samsung 45w fast charger from unboxify. The product received was as promised and was delivered within time promised. Keep it up

Rated 5 out of 5 stars

I bought sony icd px 470 voice recorder from unboxify, it's mint condition unit , no scratches no dents with original packing box and two sony AAA batteries. Price was also very reasonable and deliver... See more


Company details

  1. Electronics Company

Written by the company

Screw New. Buy Open-Box Mint Condition Headphones, Tablets, Cameras, Smartwatches & more at factory-like never seen before prices (Min 30% Off on Amazon.


Contact info

3.4

Average

TrustScore 3.5 out of 5

246 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(246)

241 reviews in the last 12 months

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Rated 5 out of 5 stars

Genuine, trustworthy Seller

I bought a bose soundlink flex bluetooth speaker (needed 1st gen to pair with an existing 1st gen speaker). I also bought jabra elite 8 active earbuds. The buying process was simple. Shipping was fast. Both the products looked perfect and work with out any issues. The pricing looked fine too. I highly recommend UNBoxify andwojld surely buy from ghem agajn

October 10, 2025
Unprompted review
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Rated 1 out of 5 stars

My Experience With Unboxify: A Fraud-Scam

Based on my personal experience, I strongly believe Unboxify is completely unreliable. I ordered an Apple Watch Series 9 and they delivered a demo/display unit, even though their website clearly claimed to sell only unboxed products with valid warranty. The watch was not connecting properly, the setup kept failing, and the warranty had already expired.

For me, this feels like a fraud and scam-type experience, and I regret trusting this platform. Their WhatsApp customer support was unhelpful and kept giving repeated, copy-paste replies without providing any real solution.

Because of this entire experience, I am going ahead and filing a formal complaint with the Consumer Court and the National Consumer Helpline. My honest advice to others is: do not buy any products from Unboxify, especially expensive electronics. It is simply not worth the risk.

My Order Id KL23266888UN

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

No return / No refund

If the product is working good, you are lucky. They don't return the product or refund. If contacted, they were asked to contact the brand service. Not recommended.

November 9, 2025
Unprompted review
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Rated 1 out of 5 stars

beware of unboxify

I’d ordered a couple of headphones and earbuds from Unboxify before — those experiences were fine. But my latest order, a MacBook, really changed my opinion of them.

They advertise “unboxed” products as like-new or barely used, but what I received was clearly used. The battery had over 300 cycles, there were a few dents, and both the power adapter and cable were third-party, not original Apple ones.

I contacted their support with photos and battery info, hoping to sort it out — but all I got were scripted copy-paste repliesfrom their website. No actual acknowledgment of the issue, no option for a phone call, and no attempt to resolve it.

In the end, I kept the device because the price was close to what I’d pay in the second-hand market and I needed it urgently. But if you’re expecting a true “like-new” or “unboxed” product from them, don’t.

For smaller items (under ₹10k), maybe it’s okay — but for bigger purchases, I’d stay away.

Just wanted to share this so others know what to expect.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Stay Away , Be Aware

i have changed my review after experiencing the customer service,i mean there's no customer service, on WhatsApp they don't reply and if they do writes the exact same script again and again.
worst website on the whole internet as of my explorings !

October 3, 2025
Unprompted review
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Rated 4 out of 5 stars

Samsung Earbuds 3 Pro

Unboxify has given access to some awesome and expensive products which were unaffordable earlier.
only issue is that, we received the product without its box. This reduces the value of product if resaling and also causes trust issues regarding its purchase.

October 25, 2025
Unprompted review
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Rated 1 out of 5 stars

I pad 10th gen not getting refunded

So I recently ordered an iPad 10 gen from unboxify and I received it but it was damaged and was not booting so I asked for a refund and they refused.so now i am escalating the issue to consumer court and I am gonna take them down they dont know that i am a lawyer.

Order Id-KL23248688UN

Ordered on-13 October 2025

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

Unethical practice.

I ordered on this website on 5 Oct, order was accepted and delivery date was 4-6 days, i waited till 10 Oct but there was not update from merchant so i went online to check status and track order...then i realised that they cancelled my order on 7 Oct but never informed me, when i conncted for support as i never cancelled that order, they said required article is "Out of stock" but i can see same article available but at a higher price.

Will be happy to share screen shots of product as it was same..with your revert i would like to mention that products should only go live post quality check, if you are checking products post sales then also its a waste of time for consumers coming on your website, so claims in your replies are definitely as per your convinience while showing faulty products on website in itself shows crediblity of your products.

October 5, 2025
Unprompted review
Unboxify logo

Reply from Unboxify

Hi Anshu,

Please note that the product encountered technical issues during dispatch and so were cancelled. We already initiated full refund to you within the permissed timeline for same.

Also, note we have different pricing based on the grade, condition and warranty status of products. The higher price noted by you might be for a product with different attributes as your particular ordered attributes are out of stock at the moment.

Hope it clarifies your issue.

Thanks,
Unboxify Retails

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Rated 5 out of 5 stars

Excellent Experience

Bought two products, Skullcandy headphones and Bose sound bar. Both products were delivered in excellent condition and are working very well. Unboxify website is quick and easy to navigate. Prices are very attractive and discounts are genuine.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

out standing product

the product which was delivered was out standing in performance and the buds of JBL was out standing in performance. Through unboxify we can get that product which are not in our money range.

October 7, 2025
Unprompted review

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