Quick shipping, lovely chain,but unfortunately once I was promised for my replacement, due missing or stolen parcel, no reply on my emails.
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Company details
Written by the company
Premium Men’s Chains, Pendants, Bracelets, Rings etc. Silver & 18K Gold. Lifetime Warranty 100% Waterproof, Sweatproof & Heatproof
Contact info
United Kingdom
- undeniableldn.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 2 weeks
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I have only recieved 1 necklace while I…
I have only recieved 1 necklace while I ordered 2
I wrote to them many times to resolve…
I wrote to them many times to resolve my situation but never heard anything from them
Great company easy to deal with and…
Great company easy to deal with and excellent service
Faulty chain still waiting for a replacement.
I purchased 2 chains that looked very nice, however one broke very quickly so I contacted customer services provided pictures of said chain and they advised they would send a replacement on 23rd Jan , despite several emails being sent I have not received the replacement and they are no longer responding to any messages asking where the replacement chain is, this appears to be a common theme with this company.
Looks like I will have to go through the bank for a refund.
very good great
Fantastic price and quality
Fantastic price and quality. Fantastic company! I’ll defo be buying more in the future
Terrible company
Made an order and they sent me the wrong thing, they said they would rectify this but haven't heard from them since. Do not buy from here
After contacting them informing them…
After contacting them informing them that evri lost my package I was promised for my chains to be resent, I have emailed 4 times since Inquiring no reply just being totally ignored
Great product quality was excelent will…
Great product quality was excelent will definitely buy from them again..
Ignoring emails
Quick shipping, lovely chain,but unfortunately once I was promised for my replacement, due missing or stolen parcel, no reply on my emails.
Great delivery item in a nice little…
Great delivery item in a nice little zip up bag and it looks great on
Good quality.
Very pleased with the quality of the items I received but disappointed that one item was actually missing.
Terrible customer service …
I was guaranteed delivery of the necklace that I ordered as a Christmas present, when it didn't arrive by Christmas eve I contacted undeniable London by email to cancel the order, and requested a full refund. They got back to me to apologise, and said I could have a refund once I received the item and returned it, it eventually arrived on 2nd January, I have contacted them numerous times about returning it and have had absolutely no reply. I not only had to replace the Christmas gift, but now I have a necklace that looks like rusty cheap metal that I don't want and have had to pay for, terrible customer service!!
The quality of the products are…
The quality of the products are exceptional and delivery was fast. Worth shopping with you.
I made 2 different purchases before…
I made 2 different purchases before Christmas and still nothing I let my son pick which he wanted as he has autism and adhd. It stated on the website when buying that it was guaranteed delivery for Xmas and still nothing. My son is very distressed about this and still asking everyday where his chains are. I’ve sent emails and messages on Facebook and I’ve had hardly no response think I’ve had 2 replies from it all. I’m really really upset especially after seeing good reviews
My grandson saw the necklace
My grandson saw the necklace and wanted it for his 16th birthday so sent me his wish list! Not often buying from the internet I was very impressed with the whole service and he and I were delighted with the item.
Took a bit longer to arrive than stated but it was just before Christmas so as expected. Well done very happy x
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