I was very fortunate to have Talisha Williams as my advocate. She was extremely professional knowledgeable and kind. She went above and beyond so many times this past month it would be hard to pick ju... See more
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Brittany with Understood care has really gone the extra mile trying to help untangle the issues that have piled up in my life. Considering the distance between us, any thing she tries to do is even ha... See more
Talisha is my amazing advocate. I didn’t realize I needed one until I was blessed with her. She has jumped in with both feet and arms to do an amazing job helping me. And never does a call go by that... See more
Mia is so helpful with all my needs. She asks complete questions in order to help me completely. She stays on the phone making calls with me to make sure I get the information I need and all of my que... See more
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She just made me feel really…
She just made me feel really comfortable.
Understood Care Understands
I am extremely pleased with my experience with Understood Care. My advocate, Keyonna was well discerning of my needs and concerns were understood. Thank you.
Annie
Courtney is attentive to detail and a…
Courtney is attentive to detail and a pleasure to work with so far.
The staff willing to pay attention to…
The staff willing to pay attention to you
Donald seems to be working hard but I…
Donald seems to be working hard but I have received a positive result in terms of a place to rent (within my budget) or funding for the place I am in, we have some coals in the fire that may bring some results.
Excellent person that’s helpful in her…
Excellent person that’s helpful in her area of expertise
Keeping me informed
Monnae has been very good about explained any processes. She has keep me well.informed about what's going on. She is also great about maintaining contact. I feel very comfortable in discussing any important topics.
Help and personal attention I've received
I first came to know Andrea when I was searching for a place to live .Andrea not only came through with resources,but options in other cities.
She's even gone so far as to reach out just to see how I was doing and letting me know I was not alone in this difficult time in my life, suddenly becoming homeless and without any family for support.
She's been like my Earthbound Guardian Angel.
The workers are wonderful trying their…
The workers are wonderful trying their best to help and they are really concerned about u.
Jesus is the absolute best
Jesus makes you feel like you always have someone on your side helping to get what you need. He calls every week or so just to touch base. I feel that I am always up to date on what is available to me and thst it is attainable eith him in my corner helping. Jesus is a very caring, helpful and compassionate man. Thank you Jesus for all that you do for me.
My Advocate Samantha is very…
My Advocate Samantha is very professional every time we speak she is very polite and respectful and I know she truly cares about my situation, because of the way she responds back to me when I need her to. I feel that she is someone I can truly count on.
Interesting
Heidi is an awesome advocate
Heidi is an awesome advocate. Caring, compassionate and empathetic person. She is a very awesome person to have on y'alls staff.
Tara came right on time for all my…
Tara came right on time for all my needs. Especially when Solace wouldn't accept my insurance. I was so worried about my personal needs. Until I heard about Understood Care.
I was at a point in my life I didn’t…
I was at a point in my life I didn’t know what I was going to do. I was at a crossroads and didn’t know which way to turn. All I can say is Shay is a life saver. I you understood care for bring Shay to me. She is a living angel.
My advocate listens
My advocate, Kamera Seals, really listens, explains things fully and makes me feel that she truly cares.
I Would Like To Thank Kamera She Is…
I Would Like To Thank Kamera She Is Very Helpful And Concerned About My Health She Goes Out Of Her Way To Check Up On Me I Really Appreciate Her Thanks So Much Kamera
To me Christine is helping me with me…
To me Christine is helping me with me finding a better place for me to live. I’ve told her, I can’t afford to pay a high rent. I’m on low income. I lost my husband 7 years ago. The place where we lived there I in Oklahoma, I stayed there a couple more years, and I couldn’t stay and maintain everything alone. So, my daughter insisted I move here to Bowie Tx. This was during the pandemic Covid. I thank Christine for her support and in the process of me getting my needs met.
Renee is A big help
Renee is Awesome!!! Navigating disability and my health stuff is hard enough!!! It is extremely helpful to have someone help me with the things!!!
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