Underwaterhydraulics Reviews 

321
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

My order was delivered quickly and was well packed! Only thing slightly disappointing was a friend said they typically ship a couple stickers with the order and I didn't get any. Not a big deal at all... See more

Rated 5 out of 5 stars

Got my gear back 3 business days later (expedited), helmet looks beautiful and Leslie did an awesome job with it. I couldn’t be happier. Quick turnaround, amazing quality of work, and stellar service... See more

Company replied

Rated 5 out of 5 stars

Ordered from underwater hydraulics a few times now, along with stopping at the store front in between jobs and every single time as been a pleasure. J R provides outstanding customer service, he actua... See more

Company replied

Rated 5 out of 5 stars

We build docks and boat houses on Lake George in NY's Adirondacks. We use hydraulic drills and hydraulic chain saws for under water work, but lacked a hydraulic sawzall. Underwaterhydraulics was abl... See more

Company replied


Contact info

4.8

Excellent

TrustScore 5 out of 5

321 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(321)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Small Honduras company finding great equipment support

Us as an overseas diving company, we are looking for a supplier that carries most equipment that we need. As a small growing company, we found in UWH great advice in selecting the proper tools for the job. Customer service went beyond our expectation and we are very grateful for it.

January 27, 2025
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Reply from Underwaterhydraulics

Hey Roberto,

Thank you for trusting Underwater Hydraulics! We truly appreciate you!

Rated 1 out of 5 stars

I order a new hat liner (snoopy)

I order a new hat liner (snoopy), when I went to put it in the hat the snap button was missing next to the chin.

January 2, 2025
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Reply from Underwaterhydraulics

Hey Dallas,

We're sorry about this! I will have someone get in touch with you! Please do not hesitate to reach out to us!

Rated 5 out of 5 stars

Great experience.

Rapid processing of request, and an excellent working watch for an extremely reasonable price.

January 8, 2025
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Reply from Underwaterhydraulics

Hey Michael,

Thank you for taking the time to leave a review! We truly appreciate you!

Rated 5 out of 5 stars

great

Helpful. Emailed when didn't have color of choice

December 23, 2024
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Reply from Underwaterhydraulics

Hi Erica,

Thank you for taking the time to leave a review! We truly appreciate you!

Rated 5 out of 5 stars

10 out of 10 recommend !

I received a call right after I placed my order. The gentleman was so sweet advised me that the black hat wouldn’t be made in time for Christmas. I told him that’s not a problem to take their time and I’ll receive it when I receive it. However, this was received way before Christmas just in time for my husband to open it. 10/10 would recommend this company to anyone. Thank you all again. Happy holidays !

December 9, 2024
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Reply from Underwaterhydraulics

Hi Tania,

We hope your husband loved his gift! Thank you for shopping with us! Your support means the world to us!

Rated 5 out of 5 stars

Best dive gear builders around

Best dive gear builders around. Use BayTech or be dissapointed.

December 3, 2024
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Reply from Underwaterhydraulics

Hey Brian,

We appreciate the continued support! It has been great seeing your company grow over the years! We appreciate you and the team!

Rated 5 out of 5 stars

Gifts

Easy site to find and purchase items. Shipped quickly.

December 9, 2024
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Reply from Underwaterhydraulics

Hey Judy,

Thank you for the support! We appreciate you!

Rated 5 out of 5 stars

Damn good company

Damn good company , damn good products , damn good people ,
Said from a old commercial diver that relys on such people to make my job a bit easier thru their tools they sell or rent !!!

November 25, 2024
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Reply from Underwaterhydraulics

Hey Eric,

Your support means the most to us! We appreciate the continued support over the years. Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Easy as pie

Easy as pie . Got everything I needed quickly

October 22, 2024
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Reply from Underwaterhydraulics

Hey Tony,

Thanks for the constant support! Always great to see you!

Rated 5 out of 5 stars

MY CUSTOMER WAS ON JOB SITE AND NEED…

MY CUSTOMER WAS ON JOB SITE AND NEED MATERIAL WAS ON WEEKEND AND THEY CAME OUT AFTER HOURS AND HOT SHOT MATERIAL TO GET CUSTOMER OUT OF A BIND PROFESSIONAL PEOPLE

September 28, 2024
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Reply from Underwaterhydraulics

Hey Marty,

Thank you for choosing Underwater Hydraulics / Bay-Tech Industries. We truly appreciate you!

Rated 5 out of 5 stars

Very good assist

Very good assist

September 24, 2024
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Reply from Underwaterhydraulics

Hey Gino,

Thank you for the 5-star review! We truly appreciate you!

Rated 5 out of 5 stars

Excellent

The attention, clarity and speed are excellent.

September 23, 2024
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Reply from Underwaterhydraulics

Hi Luis,

Thank you for the review! We truly appreciate you choosing Underwater Hydraulics for you diving gear needs!

Rated 5 out of 5 stars

Helpful

These guys are always very helpful. Leslie is a wizard with all the Kirby Morgan equipment.

August 26, 2024
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Reply from Underwaterhydraulics

Hey Jason,

Thank you so much for the 5-star review and the kind words! I'll pass your message to Leslie! We appreciate you!

Rated 5 out of 5 stars

Great customer service

Great customer service! Shout out to Jr for taking care of me

July 29, 2024
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Reply from Underwaterhydraulics

Hey Anton,

Thanks for choosing Bay-Tech & Underwater Hydraulics! We appreciate you very much!

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