Undetectable AI Reviews 856

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are pleased with the customer service, highlighting the staff's professionalism, helpfulness, and quick response times. People frequently mention that the support team is efficient, friendly, and genuinely cares about assisting users, often going above and beyond to resolve issues. However, some people were dissatisfied with the subscription and payment processes. Several customers reported being charged unexpectedly, sometimes for full yearly subscriptions or after canceling free trials, without clear warnings. There are also mentions of issues with credit limits and difficulties in canceling subscriptions, leading to billing discrepancies and frustration for some users.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers praised the promptness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers report being misled by free trials,... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the platform's ease of use,... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and prompt responses from... See more

Based on these reviews

Rated 3 out of 5 stars

I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more

Rated 4 out of 5 stars

The staff member, Kate, is very professional and helpful. I give her 5 star rating. However, I’m not happy with AI-Humanizer because of two reasons: the humanized text still shows AI detection scor... See more

Rated 4 out of 5 stars

I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix... See more

Rated 4 out of 5 stars

I signed up for the free trial without reading the details carefully and was charged. However, the development team was very kind and refunded me. Both the service and customer support are excelle... See more


Company details

  1. #293 of 335 best companies in Software Company

Written by the company

Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.


Contact info

3.5

Average

TrustScore 3.5 out of 5

856 reviews

5-star
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1-star

Replied to 7% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Undetectable AI has been very helpful…

Undetectable AI has been very helpful for improving my writing and making it sound more natural and human. The interface is easy to use, and the results are clear and effective, especially for academic and professional texts. Customer support is responsive and willing to explain everything clearly. Overall, it’s a useful tool if you want your content to sound more natural and polished.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Although i only used it for 280 words, it was great there are many services/ things that can be done on this website. Although I ended up buying the yearly plan on accident, right after putting my info in for the free trial, i asked for a refund , and they are talking about giving me a full refund in about 2 days.

Thank you Ashley from customer service for helping me get a refund!!!!

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with… Bianca, Madison

I had a great experience with Undetectable AI’s support team. Although I initially faced some technical issues during signup and billing, the customer support was very responsive, understanding, and professional.

They carefully reviewed my case, provided clear communication, and offered a fair resolution, including a refund, which I truly appreciate. The team showed genuine willingness to help and resolve the issue quickly.

Thank you to Bianca and the support team for the excellent service and prompt response. Highly appreciated

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

my experience

I love it actually it was easy to use and it show zero ai .It helped me a lot with my homework. You have a amazing team aswell, they are really helpfull.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptions to refunds

Im not doing that well financially and had forgotten about the 3 day free trial for Undetectable AI, in which I was charged 70 dollars, now this wouldn't be that bad but especially during Christmas, money gets a lot tighter... However, an assistant named Kate really helped out in getting me a refund, though it was a 10 dollar deduction resulting in only 60 dollars back, that's so much more relieving than having nothing refunded. Great company, and great customer service

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

First of all, they wrongfully charge your card. I have hundreds of dollars worth of shit charged from that website. Second of all, I spent 70 dollars on a subscription that even if already paid, if you cancel you get ALL of your words revoked.

December 17, 2025
Unprompted review
Rated 4 out of 5 stars

Thank you so much for your kindness!

I signed up for the free trial without reading the details carefully and was charged.
However, the development team was very kind and refunded me.
Both the service and customer support are excellent, and I plan to continue using it!
I gave it a 4-star review in anticipation of its future development and potential for growth.
Thank you.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

3 Day Trial Scam

I just applied for the 3 Day Trial to see how it's like then out of nowhere I've been wrongly charged $31.59 and better yet, this AI humanizer is outrageous! I checked different AI detectors, and it's always marked as 99% AI.

I cancelled my subscription immediately but haven't received any refund. I emailed Undetectable AI support also.

December 17, 2025
Unprompted review

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