I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more
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Company details
- #293 of 335 best companies in Software Company
Written by the company
Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.
Contact info
1309 Coffeen Avenue, 82801, Sheridan, United States
- contact@undetectable.ai
- undetectable.ai
Replied to 7% of negative reviews
Typically replies within 2 weeks
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The interface is easy to use
The interface is easy to use, and the rewriting options are flexible.
It works well for improving flow and sentence variation, especially when used on smaller sections of text.
However, results still require manual editing, particularly for academic writing, as no tool fully guarantees human detection.
Overall, it is useful as a writing support tool when combined with personal review and editing.
Very poor and be careful of poor…
Very poor and be careful of poor subscription control.
Updated
Maggie - Undetectable AI maggie@undetectable>
Jan 12, 2026, 12:53 PM
to me
Hi Charles,
Thank you for reaching out.
We are sorry to hear that you want to cancel your subscription.
Upon checking, the account linked to charlespeartbusiness is still active, and this is the reason why you are still being charged.
Your cancellation request has been successfully processed, and no further charges will be made.
As stated in our Terms of Service, all purchases are non-refundable. However, we truly value you as our client. As a courtesy, we are happy to roll over your unused words and convert them into non-expiring words.
Please let us know if you would like to proceed with this arrangement.
Kind regards,
Maggie
Yet they are still taking money from my account. Very corrupt.
Hi CHARLES C,
There was an authorization made outside of the country for $2,966.42 JMD at UNDETECTABLE on your Scotiabank Credit Card ***2600 at 12:21 pm EST.
If you didn’t do this, call the number on the back of your card.
Professional Support and Fair Resolution
I had a positive experience with Undetectable AI’s support team. Although their policy states that subscriptions are non-refundable, they took the time to review my situation after an unexpected renewal and handled it professionally.
Support was prompt, clear, and respectful, and they ultimately processed a one-time refund and confirmed my cancellation. I appreciated the transparency and the way the issue was resolved without pressure.
Using this platform has greatly…
Using this platform has greatly improved my writing skills for business, updated policies, and made any necessary improvements.
Very helpful staff
Although I had a problem with the platform at the beginning, the people working for the site were very helpful and the problem was quickly solved.
The team was really helpful
The team was really helpful and helped me with my issue.
the emplyee co-operation
the emplyee co-operation, and real-time help
Very accommodating
Very accommodating! Bianca was very sweet and understanding. If you ever have a problem, reach out!! They want to resolve any problems you have and WILL solve them!!
I was charged 43 Jordanian dinars
I was charged 43 Jordanian dinars.
Please note that I did not subscribe and did not use any artificial intelligence except in the free trial mode.
Smooth and Trust-Building Support Experience
The support experience was excellent. The team was responsive, clear, and genuinely helpful. They handled a subscription issue fairly by converting unused words into non-expiring credits, which felt very customer-focused. Communication was professional and reassuring throughout.
Cannot unsubscribe
I took the free trail and unsubscribed twice but they charged me 20 USD for no reason.
They still do not reply to my emails.
Avoid it as much as possible !
It was smooth reaching out to someone
It was smooth reaching out to someone, and I got a fast response, thank you.
DO NOT USE THIS APP
DO NOT USE THIS APP. I used this awful app to help reword a piece of text. I signed up for the 3 day free trial using my email and the website was still horrible to use. Absolutely no help at all. I tried to cancel it straight away which apparently proved the hardest thing in the world to do. I had to send an email to them however i couldn’t find the email in my inbox which they had just sent me. almost as if it had been deleted by not of my own accord. I have just seen three days later that i have been charged £53.47 which is $70. I am so angry and i want my money back.
Robbed me for $123
I chose to accept the 3 day free trial for undetectable ai expecting for it to give me full access just so I could plug in a whole essay at once instead of in parts. After I was done I was planning on ending the subscription, but instead of a free 3 day trial it was a free 2 minutes and after I had used up my "points" my card was instantly tapped for $123 dollars it did not mention this to me and as you would expect I freaked out and sent three individual emails to get this resolved, but of course because this is just a shady money scheme and they didn’t respond and it’s looking like I won’t get my money back. don’t use it but if you do definitely don’t buy the free 3 day trial.
I learned about this platform on thThe usage experience of UNDETECTABLE AIe…
I learned about this platform on the internet and after actually using it, I found it to be very intelligent. It quickly achieved the reduction in AI rates. And the customer service response was thoughtful and prompt.
CHARGED $2000 CAD WITH NO WARNING!!!
CHARGED $2000 CAD WITH NO WARNING!!!! -- DO NOT USE THIS SERVICE.
I signed up for Undetectable AI's 3 day free trial, and on my first use of the service, I was charged $2000 CAD to my Amex. The live chat agents are of no help, telling me to consistently wait for a response from their billing department. At one point, she even threatened to take a $19 charge for the refund. After mentioning that I will dispute the claim with my card issuer, she then said that it will take 30-60 days extra to go through this process. This service is a scam. DO NOT SIGN UP. Still have not gotten my money back and it has been nearly 48 hours.
Everything was overall great..
Everything was great... usability, functionality and ease of access. Then, why did I deduct 1 star?– It was because to cancel a subscription, you need to mail them, which is quite tedious and an extra step. The rest of everything is working the way I wanted to, and it provided me with damn good results, except that I used two websites to get my job done. Would use it again, and would definitely recommend it to people.
Scam scam scam
Scam scam scam. Stay away. I’ve cancelled my account months ago, yet I continue to get charged. Support was less than helpful. No support number to call, have to wait days just to get anything out of them.
This is for me the best AI for writers
This is for me the best AI for writers or those who needs to enhance your narratives or any text you need to use. I truly recommend it to everyone.
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