Unfabled Reviews 

78
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's helpfulness, kindness, and prompt, personalized responses to queries. Many people are also highly satisfied with the high-quality products and effective range offered, noting positive results. However, some customers noted occasional issues with orders or deliveries, such as parcels sent to incorrect locations or items getting stuck in transit. Despite these initial setbacks, reviewers consistently highlight that customer service promptly and effectively resolved all problems, often by sending replacements or offering solutions.

What people talk about most

Customer service

Customers had positive experiences with customer service, consistently praising its excellence and... See more

Product

People report positive experiences with products, with many reviewers loving the quality and effectiveness of... See more

Response time

Reviewers consistently express satisfaction with the prompt and helpful response times from customer service.... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting fast dispatch and... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and recommending the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased several Unfabled products from Boots Superstore. The ashwagandha was very easy to eat, and tasted nice. I found one product contained in a large capsule, which was difficult for me to swal... See more

Rated 5 out of 5 stars

At first, I had a small issue with my order, but it was resolved very quickly. I received a replacement product without any problems, and the customer service was extremely kind and supportive. Aimee,... See more

Rated 5 out of 5 stars

I ordered the Daily Greens powder and became confused when it seemed like a totally different item had arrived. It was explained to me that the Greens powder had received an upgrade in packaging... See more

Rated 5 out of 5 stars

I’m really impressed with the excellent customer service I received. After I found out I was pregnant, I contacted the team to explain that I could no longer use a supplement I had ordered, even thoug... See more


Company details

  1. Health and Beauty Shop

Written by the company

Unfabled is the world’s first destination for menstrual wellbeing and hormonal health products, offering solutions to help you meet your wellness goals. Unfabled is on a mission to redefine wellness, putting menstrual and hormonal health at its core.


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(78)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Overjoyed with the service

I ordered the Daily Greens powder and became confused when it seemed like a totally different item had arrived.

It was explained to me that the Greens powder had received an upgrade in packaging and was reassured straight away that the product I'd received was the same as what I'd ordered.

To resolve it, they sent me an extra greens powder for free. I did not expect that, they didn't have to do that but I'm so appreciative of their generosity and attention to detail in customer service.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

I had a small issue with my order and they sorted it out super fast. Very impressed with the service. Would happily order from them again.

July 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! They've been really helpful when I've needed to amend an order, or when pieces of my order have been missing in the past.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. My package came within two days and I am extremely happy with the product!

May 15, 2025
Unprompted review
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Reply from Unfabled

So happy to hear this Mollie! Glad we could help.

Rated 5 out of 5 stars

Amazing

Had some missing items due to the transportation but Aimee went above and beyond and updated me every step of the way as she organised resending the items,
Lovely company and even lovelier people
Highly recommend!

April 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Its a legitimate online retail website

I don’t usually write reviews, but I hope this helps someone looking to buy from here. I had been wanting to stock up on the Hello Disc, and since it was out of stock on the Hello Period website, I found this shop on google and decided to order. I can vouch that it’s a legitimate business—my order arrived the very next day with a personal note from the CEO! Glad to support a woman-owned small business and will definitely shop here again.

March 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Great company to deal with

I'm a first time customer but I would go out of my way to use this business again. Product arrived the next day at a good price. A friendly, warm, company with a genuine personal touch. I'd highly recommend them.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and service

I have a subscription for collagen supplements with unfabled and I am very happy with the service and quality. I have also just purchased some jojoba oil from unfabled because I can trust the quality and authenticity of the products.

January 4, 2025
Unprompted review
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Reply from Unfabled

Thanks so much for your feedback Suzanna!

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I had an issue with my order and this was dealt with promptly and effectively. I would definitely order again

December 9, 2024
Unprompted review
Unfabled logo

Reply from Unfabled

Thank you for your feedback Kylie! Glad we could help :)

Rated 5 out of 5 stars

Would recommend!

Almost didn’t buy because there were so few trustpilot reviews and the price was too good, but glad I did risk it! Product was cheaper than other places I’d found and it arrived very quickly, well packaged, with a nice note from the company. I thought I’d add my review so others knew the company was legit. I’d definitely recommend.

December 2, 2024
Unprompted review
Unfabled logo

Reply from Unfabled

Thanks for the review, Jennifer! Glad we could help and happy to have you in our community!

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