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Rated 5 out of 5 stars

Initially delayed purchasing the products since they were beyond my budget...but after constant time-consuming back and forth meetings with my dermatologist who didn't help, I gave it a go. Finally, s... See more

Company replied

Rated 5 out of 5 stars

Today, my 4-month routine of using the Ungex PDT spray has ended. I was suffering from rosacea on the nose. The result was excellent. In the first month, the redness of the nose increased, but from th... See more

Company replied

Rated 5 out of 5 stars

For the first time in over a decade I have no red spots on my face. I bought this product on an impulse late one night after years of trying to solve my ongoing skin problems. Within days i noticed... See more

Company replied

Rated 5 out of 5 stars

I have blepharitis caused by demodex and I have been using it for 2 years. It has been very good, I recommend it to everyone. I have not found another product that has the same effect and reduces my s... See more

Company replied

Company details

  1. Beauty Product Supplier

Information provided by various external sources

Ungex Pty Ltd is a revolutionary, Australian based company that endeavours to help change the way that people think about personal care, by helping to eliminate and bring awareness of Demodex hair mites globally, and bring relief to those who need it most.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

The Personel was very helpful and Alex…

The Personel was very helpful and Alex explained everything to me step by step. I' am happy with company Ungex :)

June 23, 2025
Unprompted review
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Reply from Ungex

Thank you so much for your kind words! We’re so glad to hear that Alex was able to guide you through everything and that you felt supported by our team.

It always means a lot when someone takes the time to share their experience — and we’re thrilled to have you as part of the Ungex family 😊

Rated 5 out of 5 stars

Long process but got there in the end

Long process but got there in the end. Staff were very supportive.

February 6, 2025
Unprompted review
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Reply from Ungex

Thank you so much for sticking with the process and for your kind words about our team! We know that dealing with Demodex-related issues isn’t always quick or easy, but hearing that you made it through and felt supported along the way means everything to us.

Your experience can give hope to others who are just starting — persistence really does pay off 💚

Rated 5 out of 5 stars

Worth every penny, will be a skincare staple for life.

Worth every penny, it really does work! My eyes are actually functioning properly again after just a few weeks of using the products. For the first time in years I woke up with sleep in my eyes! I can’t believe no one knows more about these mites that can cause issues in large numbers.. even in healthy adults such as myself. I was unlucky to have caught them from an ex partner who I now know was infested, as I noticed changes in my skin since meeting him, but at the time I didn’t know the signs of excess skin mites. On reflection he had skin issues, the eyes in particular as well as premature ageing. I’m just so relieved I found the solution and am on the path to getting back to having beautiful skin and hair.

December 1, 2024
Unprompted review
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Reply from Ungex

Wow, thank you so much for sharing your experience in such a real and honest way. We're thrilled to hear how much progress you've made and that your eyes and skin are finally feeling normal again — what a relief after everything you've been through.

It’s stories like yours that help break the silence around Demodex-related issues. Many people don't even realise these mites can affect healthy adults, and your words could be the nudge someone else needs to start their own recovery journey.

We're so glad to be part of your skincare routine for life — thank you again for your trust and support 💚

Rated 5 out of 5 stars

I have blepharitis caused by demodex…

I have blepharitis caused by demodex and I have been using it for 2 years. It has been very good, I recommend it to everyone. I have not found another product that has the same effect and reduces my symptoms for years. It has not only benefited my eyes but also my face. I am grateful to the ungex family and ungex.💖💖

October 22, 2024
Unprompted review
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Reply from Ungex

Thank you so much for your lovely words and continued trust over the past two years! We’re truly grateful to have been part of your journey and to hear how much our products have helped both your eyes and skin.

Your recommendation means the world, especially as so many people with blepharitis and Demodex-related issues are still searching for answers. Sharing your experience helps others feel less alone and gives them hope.

Sending you a big thank you from the whole Ungex family 💚

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Rated 5 out of 5 stars

I just ordered the pdt for my mites…

I just ordered the pdt for my mites I’ve been dealing with for three years been to MANY eye and skin doctors and tried everything under the sun I came across ungex on Instagram and Alex got in touch with me all the way in New Mexico super quick and she helped me get a good routine with the ungex products even with my other we love eyes products and I feel so good after three days I feel so clean after using the pdt spray and am so excited to start my 90 day journey with ungex Alex was Amazingly good and helpful with my situation suffering from demodex mites belphraitis MGD and ocular roseca and redness inflmated skin that no doctors in New Mexico are aware of I am so thankful for someone who understands my frustration and finally wants to help me - thank you Alex and thank you ungex team - Shelby o

September 25, 2024
Unprompted review
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Reply from Ungex

Hi Shelby,

Thank you so much for your beautiful message and for sharing your journey. We’re genuinely so happy to hear that you’re already feeling relief after just a few days. It means a lot that you took the time to help others by sharing your honest experience, especially after everything you’ve tried over the years.

We’ll pass your kind words on to Alex – she’ll be thrilled to know she made a difference. It’s heartbreaking how many people suffer for years without proper answers, but stories like yours give hope to others still searching.

Wishing you the very best on your 90-day journey, and we’re right here beside you every step of the way.

Warmest regards,
The Ungex Team

Rated 5 out of 5 stars

DETERMINATION

This clinic, Alex saved my life. I was feeling bad for about 4 days. I was in a bad way. My blood pressure was at a stroke high, my eyes were sunk back in my head, I was light headed and very dizzy, and I was white as a ghost, my color was off like a dead color. I called 911, the ambulance brought me to the ER. They gave me fluids and kept me over night. I've come to believe this is when my immune system broke and caused the DEMODEX mites to break through.
When I got home I layed down on the couch to take a nap. When I woke up bugs were jumping off me. A lot of them. I was devastated...nothing was real. I was in euphoria through out this whole experience. I get in the shower and wash my hair and thousands, probably millions washed down my back. I was screaming. It was painful. My husband didn't believe me and called the neighbors. They didn't believe me either! The police came out and saw me naked screaming and wouldn't listen to me. I went to the ER 10X for help and they would shoot me up with Haldol! Even with the VA I couldn't get help. That experience was another nightmare. I could write a book. I finally had to write the Governor of Texas for help. There is much more of a journey I have to tell. But maybe another day.

I couldn't do without this clinic, the treatments, Alex and the gang.

Finally I get on the computer searching for an answer. That's when Alex reached out to me. She calls me on the phone here in Texas with nothing but caring, love and compassion. She gives me a little of education on this disease and her clinic. At the time I was very high stressed and separated from my husband leaving me all the high bills plus more. Alex did not ask for nothing from me. She had the treatments here at my door overnight. My heart was so touched with tears and overwhelmed with being blessed. She is my little Angel 😇 💓.

September 19, 2024
Unprompted review
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Reply from Ungex

Hi Penny,

Thank you so much for your touching and heartfelt review! We’re incredibly moved by your words and so grateful that we could be part of your journey to feeling better. It’s stories like yours that remind us why we do what we do. Alex and the whole team are thrilled to have been able to support you during such a tough time.

Your strength and determination are truly inspiring. If you ever need anything, we’re always here for you.

Wishing you continued health and happiness,
Ungex Australia 💓

Rated 5 out of 5 stars

Finally real relief, real understanding, real results.

I found ungex products a few years ago, it literally was life saving for me, meaning mentally I was exhausted from Dr visits and trying different things to get relief. The Dr visits left me feeling hopeless and crazy like I was creating the problem is how I was treated to the point I refused to go to any Dr. Again. I was assisted by the staff at Ungex to get the right products for me, and for the first time in years I found something that worked! It relieved and got rid of the problem for quite some time. I've had a few outbreaks since and tried other products online for cheaper cost and well I spe t way more with only half the success that ungex did. I am returning customer and will remain a loyal customer from here on out should I have any problems again. Thank you to the staff whom heard me and understood the pain it was causing all areas of my life and for getting me what I needed. I recommend this product hands down the absolute best for battling these skin disorder or conditions. Completely happy 100% satisfied customer for life thank you ungex.

May 1, 2024
Unprompted review
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Reply from Ungex

Hey Kendelin,

Thank you so much for sharing a bit about your journey. It's feedback like this that gives us the motivation to keep doing what we do!

Thanks again for being part of our Ungex family, here's to more happy skin days ahead 🌟

Cheers,
Ungex Team

Rated 5 out of 5 stars

Fast service at Ungex.

Fast service. Good advice .Keep a diary, otherwise you may loose track. All the info is on on site and Alex has always been available .UNGEX has just about cured my husband, I am much better.. and find the Ungex system preferable to drugs which dry the mouth and knock you out. ungex works best if you , follow the directions and keep your cleaning up .

March 25, 2024
Unprompted review
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Reply from Ungex

Hello Michael, thank you for taking the time to share your feedback on our service and the Ungex treatment system. We're delighted to hear about the significant improvement in your condition and your positive experience. Alex and the team are always here to support our customers with guidance and advice. Your endorsement means a lot to us and to potential customers looking for effective solutions. Keep up the great work, and remember, we're just a message away if you need anything. Warm regards, The Ungex Team

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Rated 5 out of 5 stars

I’m so thankful for Ungex products they…

I’m so thankful for Ungex products they are amazing and truly life changing! I feel so much better and healthier. ♥️

March 21, 2024
Unprompted review
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Reply from Ungex

Dear Nourhan, reading your review truly warmed our hearts! We're so grateful for your kind words and thrilled to know how much our products have helped you feel better and healthier. It's stories like yours that remind us why we do what we do. Thank you for choosing Ungex, and for your enthusiasm in sharing your experience. Your support is invaluable, and we look forward to continuing to serve you. Best health, The Ungex Team

Rated 5 out of 5 stars

Ungex anti-demodex treatment

Today, my 4-month routine of using the Ungex PDT spray has ended. I was suffering from rosacea on the nose. The result was excellent. In the first month, the redness of the nose increased, but from the second month, the improvement started amazingly. Be sure to observe the cold water routine. I never thought I could cure my rosacea with Ungex anti-demodex treatment. Although it is expensive, it is worth it.

March 14, 2024
Unprompted review
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Reply from Ungex

Dear Erfan, we're thrilled to hear about your positive experience with our Ungex anti-demodex treatment and the remarkable improvement in your rosacea. Your journey is inspiring, and it underscores the effectiveness of our products when the regimen is followed diligently. Thank you for trusting us with your skin health and for sharing your success story. It’s customers like you who motivate us to keep improving. We hope your story encourages others to take the step towards healthier skin. Best wishes, The Ungex Team

Rated 5 out of 5 stars

This product really works!!

This company really deserves a five star review. This is a product that really works. You get the best service and all the help you need. The product has helpt me get rid of all my breakouts and terrible itching on my scalp, face and body.
In the beginning It gets worse..but just trust the process. I can garanti you that it will get so much better if you follow the treatment just like the ungex team says.
Today i have a clear skin and the best of all...no itching😍

March 12, 2024
Unprompted review
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Reply from Ungex

Thank you so much for sharing your feedback Mi, we are so proud of how far you have come! It has been quite a journey and we are honoured to be a part of it. It's feedback like yours that motivates us to keep going and we grateful for your trust and support- here's to more success stories like yours! 🌟

Rated 5 out of 5 stars

Ungex works but it takes the full time they tell you and committment

I reached out to ungex when everything else had failed the doctors couldn’t figure out what was going on and made me feel crazy. I had done research that pointed to hair mites or Demodex mites but even when I showed Emma which is who I worked with (she’s amazing) we felt like I might be dealing with some thing a little bit more intense. It’s kinda pricey and it’s hard because it’s not a quick fix it literally takes the time frame they tell you about 4 months. But I went from covered from head to toe looking like a monster and saw results when nothing else worked. We still don’t know exactly what I was dealing with but because the ungex worked it was some kind of mite. I was loosing a ton of hair, my face was so covered in pimple like bumps I couldn’t go out, and I also had the pimple like bumps all over my body. Ungex works I’ve completely rid the bumps continuing to use cause my husband started late so I’ll ocassionly get something from him but I know with ungex we will be okay! Hope this helps have a blessed day 💗

June 29, 2022
Unprompted review
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Reply from Ungex

Hi Dianna,

Thank you so much for your 5-star review! We will be sure to share this with Emma and the rest of our team as we all work incredibly hard on bringing people awareness and peace from Demodex and stories like this make it all worth it 💚

We are incredibly grateful that you took the time out to leave us a review and we are glad that (even though it took time!) you achieved good results in the end.

Kindest regards,
The Ungex team

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Rated 1 out of 5 stars

WOULD HAVE GIVEN 0 STARS IF I COULD!!

WOULD HAVE GIVEN 0 STARS IF I COULD!!! Ungex is a scam company created by a lowlife Dermatologist named Seyed Behbahani. He has trained staff including an assistant named Alex to exploit Victims of chronic illness and immune disorders that typically affect the skin. DO NOT TRUST THESE PRODUCTS as some of the ingredients contribute to more consistent flare ups. Instead, if you believe you have mites on your skin but have already tried using a scabbies cream with no relief. Ask your doctor to refer you to a dermatologist, take a photo of your skin and show them during your appointment. A proper diagnoses is key to regaining healthy skin/ life. NOT THESE DELUSIONAL PRODUCTS FULL OF CHEMICALS

April 22, 2022
Unprompted review
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Reply from Ungex


We are sorry to hear this Phil. We can’t see you on our affiliated list of medical professionals or client database so can’t get in touch with you directly to investigate further as you haven’t mentioned using the treatment or suffering mites yourself, so it’s hard to understand what grounds you have used to found such an opinion.

Our products and protocol have been formulated by our R&D team specifically to target Demodex mites. And as we put a lot of our time and resources into people getting the best out of what we offer and educating on this grey area of mite infestation.

Although your advice on diagnosis is accurate, by the time people find us they have generally already exhausted medical resources on trying to get a diagnosis and treatment and tried just about everything they can and still suffering.

Although everyone is welcome to an opinion, until you have experienced the hopelessness of being affected you don’t know what people go through in their darkest hours. By going out of your way to write this seemingly unfounded opinion with no real identifying information can actually do harm in preventing people in making an accurately informed decision by misrepresenting a genuine experience.

We have been in business since 2011 and have helped countless people from all over the world, we have relationships with doctors, skin clinics, ophthalmologists, optometrists, salons and pharmacies as well as direct to the public and countless reviews. For every one public review or comment, there are hundreds we hear behind the scenes as this can be such an isolating condition and supporting people through infestations is something we are extremely passionate about, and our work should speak for itself.

We understand that it can be hard to know where to turn and who to trust when seeking answers, so we encourage anyone who is on the fence to get in touch with us directly, get the facts and expectations on your specific circumstance and make your own mind up if we are a good fit for you.

Kind regards,
The Ungex Team

Rated 5 out of 5 stars

Very reputable company

Very good tool to have in fight against demodex mites. Customer service is excellent. Highly recommended company

March 28, 2022
Unprompted review
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Reply from Ungex

Hi Leanne,
We are incredibly grateful that you took the time out to leave us a 5-Star review. Thanks again for your review.

Rated 5 out of 5 stars

This Really Works

For the first time in over a decade I have no red spots on my face. I bought this product on an impulse late one night after years of trying to solve my ongoing skin problems. Within days i noticed a slight change which continued to improve, but now almost 2 months later i have noticed that my skin is completely clear.
Customer service is fantastic as well.
Highly recommend trying this. it really does work

February 16, 2022
Unprompted review
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Reply from Ungex

Dear Denise, we sincerely apologise for the delayed response, but we wanted to express our gratitude for your wonderful review. Hearing that our product has finally provided a solution to your long-standing skin concerns is incredibly rewarding. Your satisfaction and the clear results you've experienced are exactly what we aim for. Thank you for recognising our customer service efforts as well. Your recommendation is highly appreciated, and we're here for you anytime you need. Regards, The Ungex Team

Rated 5 out of 5 stars

Incredible improvement

I have struggled with autoimmune issues, Lupus, Rosacea for 28 years (I am 48)...but no one ever talked to me about Demodex Mites! At the end of my tether in December 2021 - red, irritated cheeks and nose, inflamed and red eyes, two infected styes (one on each eye 2 weeks apart and both had to be surgically drained), hair loss...and the list goes on – I was miserable. No matter what autoimmune diet I followed, or how many Vitamin C infusions for inflammation I had, or supplements I took, my skin was getting worse. Then I stumbled upon Ungex. I ordered the Essential Kit A1. I reached out to the company and asked if I could pick up my order as it was literally a week before Christmas! Long story short, Alex came to the rescue and I was able to pick up my products on 20th December. She gave me a quick run down and explained that I should go slow and may experience some detox reaction. My first application stung like you wouldn't believe...so I watered down the SDT. I used the Hair spray twice a day on my hairline that so desperately needed help and I used the cleanser morning and night (even though I think it says to go easy and use it once a day?). I have found twice a day worked for me with all products...putting them on in the morning prior to some light makeup has worked wonders. Prior to starting, I would flush so easily in any environment. My baseline was just an angry redness which made me feel incredibly self conscious. It affected me in so many ways. Fast forward 6 weeks and I am now using full strength PDT on my face twice a day and using the SDT on my pillows and sheets etc and the difference is AMAZING! The texture of my skin is so much better. The redness is pretty much gone. My skin is calm, it glows, the texture is so much more even, I look HEALTHY and dare I say it...younger! And given the improvement in 6 weeks, I believe it will only get better. My hairline is exploding with new baby hairs. My hair feels thicker and so much healthier. It is also less frizzy. But the most notable and significant change (after my cheeks) are my eyes. I am using PDT on my lash line...and it stings upon application, however, the redness and inflammation has reduced dramatically. My eyes are less puffy, swollen and red and my eyelashes (that were falling out and so fine) are growing back and thicker. My experience has been incredibly positive and I LOVE these products, they are amazing. My skincare routine is so simple now and I will continue to use these products to wipe out ALL those pesky critters. I very, very, rarely leave testimonials, however, if my experience can help someone who struggled like I did, I'm happy to share. The company and their ordering process is highly professional and swift to ship and Alex is divine. She has answered all my questions and continues to support me by being a text message or phone call away - I've never experienced that level of customer service before! I still have my autoimmune issues, however, by treating these mites and the damage they cause means that my body doesn't need to fight such a hard battle. I have definitely noticed a subtle improvement in other areas of my body – less inflamed, swollen and puffy – and I put that down to less toxic load on the body. Thank you UNGEX for creating these products. Nothing has changed my skin like your products have.

February 8, 2022
Unprompted review
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Reply from Ungex

Dear Kate, although our reply comes later than we wished, we want to extend a heartfelt thank you for sharing your transformative experience with Ungex. Your journey, especially given the challenges you've faced, is nothing short of inspiring. We're overjoyed to hear about the incredible improvements and the new lease on life our products have given you. Alex and our team are dedicated to providing unparalleled support and we’re thrilled to have made such a positive impact. Here's to even more success and health. Warmest regards, The Ungex Team

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Rated 5 out of 5 stars

Glad I did this

First of all, my consultant Alex is a delightful lady and a wealth of knowledge. She really cares about people. My order came amazingly quickly considering it had to come halfway around the world. I have now been using it a week and have already noticed a good improvement in the symptoms that Alex and I had identified as possibly being caused by these mites and also a few other things that weren't even on the list. I am thrilled as I had been trying to deal with these things individually, not realizing they were being caused or at least made worse by this one issue. This is a lifechanging product and worth every single penny. I'm so glad I did this.

February 1, 2022
Unprompted review
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Reply from Ungex

Hello Sonia, first off, apologies for the late reply. We're immensely grateful for your detailed feedback and happy to hear about the improvements you've noticed since starting with our treatment. Alex is indeed a gem, and we're glad you felt supported throughout your journey. Your experience underlines the importance of addressing the root cause for effective results. Thank you for trusting us and for your glowing endorsement. Your satisfaction is our top priority. Cheers to continued success, The Ungex Team

Rated 5 out of 5 stars

Amazing customer service I was so lucky…

Amazing customer service I was so lucky to have Alexandra Haidley consult me with my scalp concerns she was fantastic I have a really sensitive scalp and was scared to try but she let me try samples and gave me instructions to go slow her support and caring was incredible I really recommend this company to everyone thank you so much Alex and ungex

May 4, 2021
Unprompted review
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Reply from Ungex

Dear Joanne, we're truly sorry for the delayed acknowledgment of your kind review. Your praise for Alex and our customer service is much appreciated. We understand the hesitation when trying new products, especially with sensitive conditions, and we’re so glad to hear about your positive experience. Thank you for trusting Alex and Ungex with your scalp concerns. Your recommendation means the world to us and to those with similar concerns. We’re always here for you. Thank you, The Ungex Team

Rated 5 out of 5 stars

very satisfied customer

In 2017 I was diagnosed with fibromyalgia about a year later I started having crawling all over my body pain all over my head itchy all over I wasn't sleeping I was to scared to go to bed I was in and out of hospital's,doctors,dermatologist but nothing was ever found so I started researching on the internet and came across demodex mites that led me to ungex products that I use everynight. The ungex team are very friendly and happy to answer any questions or worries you have they keep track of your progress and phone you occasionally to see how your going if it wasn't for ungex team and their products I don't know how I would of got through it

July 27, 2020
Unprompted review
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Reply from Ungex

Hi Belinda,

Thank you so much for taking the time to write this, we know it has not been an easy journey and we are here for you anytime that you need any extra support.

Wishing you all the best,
The Ungex Team 💚

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