I had a very positive experience with UniAcco during the booking process. Dishank and Simran were both very helpful, responsive and supportive throughout. They guided me through the different steps, k... See more
Company replied
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See what reviewers are saying
Everything was very smooth for me and worry free. It is quick and takes away the stress associated with comparng accomodation across tens of websites. Everything is structured and clear and you get a... See more
Company replied
I booked with UniAcco for my London Student accommodation, this was done over WhatsApp. They promised £300 cashback if I were to sign with them (September 2025) I still haven’t received anything to th... See more
Company replied
I never ever lived in Silk Mill property at Lancaster yet UniAcco has posted review with my name and that too mentioned as verified review, this is all fake. Here's the link of this which I never even... See more
Company replied
Company details
- Student Housing Center
- Online Marketplace
- Real Estate Rental Agency
- Self-Catering Accommodation
- Student Dormitory
Written by the company
UniAcco is one of the leading and fastest growing cross-border prop-tech student accommodation platforms. We’ve become a trusted name in the field of premium student housing. Headquartered in India and having lease offices currently in UK, US & Australia, UniAcco strongly relies on its innovative measures and technology enabled background to ensure students get the best possible accommodation/flats/halls near top universities across 20+ countries(UK, US, Australia and more) in the quickest and most hassle-free way. Currently, we have an ever-growing portfolio of thousands of high-quality properties. Through our platform, students can compare and book their accommodation in only 7 clicks without any human intervention. We have grown exponentially since our inception and our numbers say it all. Our very specialized team has catered to 200k+ students so far. We provide students with any sort of assistance in identifying and securing their dream accommodation. Apart from helping students book their accommodation, we provide other ancillary services like study abroad counselling, visa consultation, loan consultation and guarantor services. UniAcco aims to achieve a global reach of more than 1 million students from 195 countries every year to access a supply of over 500K+ student rooms near major universities across 35 nations around the globe.
Contact info
6th Floor, Amp House, Dingwall Road, Croydon, CR0 2LX, London, United Kingdom
- +448085015198
- contact@uniacco.com
- uniacco.com
Breach of guidelines
Overall a very unprofessional service
Overall a very unprofessional service. They did not book my room for me even after I had filled out the form and paid £50.
The price they told me about rooms and then the price I was told I was to pay differed drastically. The staff are uninformed of their properties and told me misinformation. DO NOT USE THIS SERVICE. Book through accommodation websites themselves.
December 15, 2025
Unprompted review
Reply from UniAcco
Hi,
We’re really sorry for your experience 😔 This is not the standard we aim to deliver, and we sincerely apologize for the inconvenience and confusion caused.
We take this feedback seriously and would like the chance to review and address the issue. Please share your booking details with us so we can look into it.
Regards,
Team UniAcco
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"I recently had an amazing experience…
"I recently had an amazing experience with Yash and Tanaya's accommodation services! They were super helpful and responsive, making sure I had everything I needed throughout the process. The property is perfectly located; it's close to my university, public transport, shops and restaurant. All these factors make it a convenient place for long stay"
December 14, 2025
Unprompted review
Reply from UniAcco
Hi,
Thank you for the lovely feedback 😊 We’re thrilled to hear you had an amazing experience with Yash and Tanaya — we’ll definitely pass on your kind words 🙌💙
So glad the property location worked perfectly for you and made your stay comfortable and convenient 🏡📍✨ Wishing you a great long stay ahead!
Warm regards,
Team UniAcco
Reply from UniAcco
Hi,
Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.
We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!
Thanks again, and we wish you all the best moving forward! ✨
Amazing
Efficient and quick response rate in terms of booking, and also accommodation isn’t as bad as would be expected! If your a Leeds uni student it’s not too far from some of the Leeds universities which is efficient.
Also thanks to Neelima & Gajanand 😊
December 11, 2025
Reply from UniAcco
Hi,
Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.
We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!
Thanks again, and we wish you all the best moving forward! ✨
Everything works really good and there…
Everything works really good and there was very helpful with accommodation
December 13, 2025
Reply from UniAcco
Hi,
Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.
We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!
Thanks again, and we wish you all the best moving forward! ✨
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Perfect Student Accommodation Process with UniAcco
I was searching for student accommodation in Edinburgh and found Gorgie via Google. Ayush from UniAcco immediately reached out. Initially skeptical, I had many questions, but Ayush was incredibly informative, professional, and patient. He guided me through every step—from scheduling the viewing appointment to successfully securing the space. As an international student, securing good housing abroad is incredibly challenging, but the support I received from Ayush made this entire transition surprisingly easy.
December 13, 2025
Reply from UniAcco
Hi,
Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.
We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!
Thanks again, and we wish you all the best moving forward! ✨
I was able to get quicker response and…
I was able to get quicker response and help from Zainab for an apartment that fits exactly into my financial budget. It was a very good experience and I'll definitely use it again.
December 3, 2025
Reply from UniAcco
Hi,
Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.
We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!
Thanks again, and we wish you all the best moving forward! ✨
Uniacco helped me to find the perfect…
Uniacco helped me to find the perfect accommodation to stay in uk according to my requirements. They gave me many options to select. Simran and Prema was very polite and helpful in all the process completion
December 12, 2025
Reply from UniAcco
Hi,
Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.
We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!
Thanks again, and we wish you all the best moving forward! ✨
Quality service
I was continuously followed by an agent who ensured proper specifications on what and why to provide to provide, and always ensure I provide on time.
December 8, 2025
Reply from UniAcco
Hi,
Thank you so much for sharing your feedback on Trustpilot! 😊 We're really grateful you took the time to leave a review — it helps others learn about our service and motivates our team to keep doing their best.
We’re glad to hear that you had a positive experience with us 🙌 If there's anything more we can do to support you, feel free to reach out anytime. We're always happy to help!
Thanks again, and we wish you all the best moving forward! ✨
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Reply from UniAcco
Thank you for sharing this! Really glad to hear you could rely on our team throughout the process. If you need any help ahead, we’re always here 😊
They helped me throughout the process…
They helped me throughout the process kindly and patiently
December 11, 2025
Unprompted review
Reply from UniAcco
Thank you for sharing this! Really glad to hear our team could support you kindly and patiently throughout the process. If you need any help ahead, we’re always here 😊
Nice
Our agent Yash was very friendly and guided us to get the best accommodation possible…
December 11, 2025
Unprompted review
Reply from UniAcco
Thank you for sharing this! Really glad to hear Yash was friendly and helped you find the best accommodation. He’ll be happy to read your feedback. If you need anything going forward, we’re always here to help 😊
The team is super helpful
The team is super helpful, with every issue they always respond as quick as possible, they made my booking process as smooth as possible. Will definitely recommend them to anyone who needs any help!
December 11, 2025
Reply from UniAcco
Thank you so much for sharing this! Really glad to hear the team could support you quickly and make your booking process smooth. We truly appreciate your recommendation. If you ever need anything going forward, we’re always here to help 😊
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I had a pathetic experience with…
I had a pathetic experience with Uniacco.
First, their agent wasted a lot of my time while trying to book a room. Secondly, the due diligence regarding room availability was extremely poor. When we were booking an accommodation, there was no response from the property, and I had to come to Southampton that same week. I was told I could even book the room in person, but when I actually went there, I was informed that the accommodation was under reconstruction and there were no rooms available. Because of this, I had to arrange temporary accommodation on my own.
The same thing happened again when I asked the agent to find another accommodation for me. I was told there were no rooms available, and when I asked them to call and confirm, they claimed they already had. I ended up calling the accommodation myself, confirmed availability, and booked the room on my own—then informed the agent afterwards. They still took credit for it, and I didn’t complain since I was promised a £200 cashback, which I never received.
Once the room was booked, the agent completely ignored me. I called every day, but never got a reply. Later, I contacted another member of their team, who told me I could request the cashback by emailing their manager and writing a positive Trustpilot review about their “good service.” I did both, but then I got a message from the manager saying the cashback would arrive by December.
My check-in was in June, and I checked out in September, so saying it’ll come by December is absolutely absurd. I was originally told it would arrive by August, but now it’s clear they were just lying.
I strongly advise everyone not to book through Uniacco. They are a total scam. I still have not received anything from these scamsters.
December 11, 2025
Unprompted review
Reply from UniAcco
Thank you for sharing this. We are really sorry to hear that the experience felt so difficult for you. Upon checking the details on our end, there seems to be some misunderstanding around the cashback, as all cashback offers come with certain conditions that need to be met before they can be processed.
To avoid any further confusion, our booking expert will reach out to you directly and walk you through the exact details. You deserved a smoother experience, and we’ll make sure you get clear communication going forward.
Not a scam
I did think it was a scam at first, but Osama's help in finding student accommodation in Melbourne was extremely helpful.
December 10, 2025
Reply from UniAcco
Thank you for sharing this so honestly. We understand that booking from overseas can feel uncertain at first, so it means a lot that you trusted the process. Really glad Osama could support you well and help you find the right place in Melbourne. If you need anything else at any stage, we’re always here to help 😊
Osama was great
Osama was great! He was very responsive and sent a lot of options for me to consider. He was knowledgeable about the area and helped with getting a discount on my booking.
December 10, 2025
Reply from UniAcco
Thank you for sharing this! Really glad to hear Osama could guide you with good options, quick responses, and even help secure a discount. He’ll be very happy to read this. If you need any support ahead, we’re always here 😊
Great experience overall
Great experience overall, i would recommend Tanaya, who was very understanding and helpful to my experience, however as an international student i didn’t put 5/5 because we have to pay before seeing the accommodation which is regrettable.
December 9, 2025
Reply from UniAcco
Thank you for taking the time to share this. Really glad to hear Tanaya was understanding and helpful throughout your process, she’ll be happy to read your feedback.
We completely understand your concern about having to make payments before seeing the accommodation, especially when you’re coming from another country. Most student properties in the UK follow this policy due to high demand, but we always try to provide as much information, photos, videos and support as possible before you commit, so you feel confident about your choice.
If you ever need more clarity or have any questions while moving in, just reach out to us anytime. Wishing you a smooth stay ahead 😊
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It was good.
December 9, 2025
Reply from UniAcco
Thank you for sharing your feedback! Glad to hear everything went well. If you need any help ahead, please feel free to reach out 😊
Dishank and Jheel were very friendly…
Dishank and Jheel were very friendly and they helped me to find out the best accommodation according to my needs
December 9, 2025
Reply from UniAcco
Thank you for sharing this! Really glad to hear Dishank and Jheel could help you find something that matched exactly what you needed. They’ll be very happy to read your kind words. If you need anything going forward, we’re always here 😊
Reply from UniAcco
Thank you for sharing this! Really glad to hear Harsha could guide you smoothly through everything. She’ll be happy to read your kind words. Wishing you a great stay ahead and if you need anything at all, we’re always here 😊
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