UniAcco 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I never ever lived in Silk Mill property at Lancaster yet UniAcco has posted review with my name and that too mentioned as verified review, this is all fake. Here's the link of this which I never even... See more

Rated 1 out of 5 stars

Extremely disappointed with UniAcco. I was told I should book a room quickly due to room availability being low and if I didn't like it after viewing I was promised a £265 refund by Ruzario and, d... See more

Rated 5 out of 5 stars

Everything was very smooth for me and worry free. It is quick and takes away the stress associated with comparng accomodation across tens of websites. Everything is structured and clear and you get a... See more

Company replied

Rated 5 out of 5 stars

Uniacco was truly amazing. They reply swiftly and that is just wonderful for me as a panicker lol, and honest too. There was a time that I contacted them at a late hour but was surprised to get a resp... See more

Company replied

Company details

  1. Student Housing Center
  2. Online Marketplace
  3. Real Estate Rental Agency
  4. Self-Catering Accommodation
  5. Student Dormitory

Written by the company

UniAcco is one of the leading and fastest growing cross-border prop-tech student accommodation platforms. We’ve become a trusted name in the field of premium student housing. Headquartered in India and having lease offices currently in UK, US & Australia, UniAcco strongly relies on its innovative measures and technology enabled background to ensure students get the best possible accommodation/flats/halls near top universities across 20+ countries(UK, US, Australia and more) in the quickest and most hassle-free way. Currently, we have an ever-growing portfolio of thousands of high-quality properties. Through our platform, students can compare and book their accommodation in only 7 clicks without any human intervention. We have grown exponentially since our inception and our numbers say it all. Our very specialized team has catered to 200k+ students so far. We provide students with any sort of assistance in identifying and securing their dream accommodation. Apart from helping students book their accommodation, we provide other ancillary services like study abroad counselling, visa consultation, loan consultation and guarantor services. UniAcco aims to achieve a global reach of more than 1 million students from 195 countries every year to access a supply of over 500K+ student rooms near major universities across 35 nations around the globe.


Contact info

Breach of guidelines

All reviews

(3,131)

336 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saqlain & Sneha were wonderful in…

Saqlain & Sneha were wonderful in helping my daughter with her last minute search for accommodation in Sydney. Promot & efficient in all that they do & much appreciated!

February 10, 2026
Unprompted review
UniAcco logo

Reply from UniAcco

Thank you so much for your kind words 😊
We’re glad Saqlain and Sneha could support your daughter with her last-minute accommodation search and make the process prompt and efficient 🙌🏡

Wishing her a wonderful stay in Sydney! ✨

Advertisement
Rated 5 out of 5 stars

Sneha was super on the ball and…

Sneha was super on the ball and efficient! Managed to get me accommodation with a very short notice and was really responsive and helpful.

February 11, 2026
Unprompted review
UniAcco logo

Reply from UniAcco

Thank you for your lovely feedback 😊
We’re so glad Sneha could help you secure accommodation on short notice and support you with quick, efficient responses 🙌🏡

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

Long process made easy

I was incredibly indecisive and a bit lost when chosing an accommodation. Priyansh M was a huge help in narrowing down my options and assisting in the booking process. I also found the "compare" feature on the website useful

February 11, 2026
UniAcco logo

Reply from UniAcco

Thank you for your lovely feedback 😊
We’re glad Priyansh could help you narrow down your options and support you through the booking process, and great to hear the compare feature was useful too 🙌💙

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

First accommodation made easy

Were very professional and cooperative, and they were of utmost help in finding me an accommodation , i felt comfortable eventhough i was a newcomer who didn’t know the city nor the people. Will definitely recommend them.

January 16, 2026
UniAcco logo

Reply from UniAcco

Thank you for your kind words 😊
We’re really glad you felt comfortable and supported, especially as a newcomer — that means a lot to us 🙌💙

We truly appreciate your recommendation and wish you a wonderful stay ahead! ✨

Advertisement
Rated 4 out of 5 stars

Friendly Staff

The staff were very friendly and polite while helping me arrange a viewing and book accommodation.
Only issue I had was that the company had some technical difficulties that delayed the booking process.

February 10, 2026
UniAcco logo

Reply from UniAcco

Thank you for your feedback 😊
We’re glad to hear our team was friendly and polite while helping with your viewing and booking 🙌💙

We’re also sorry for the delay caused due to technical issues and truly appreciate your patience. Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

The agent was very responsive and…

The agent was very responsive and prompt, we got quick responses to our queries. Overall good support, communication and coordination with the Accomodation team

February 4, 2026
UniAcco logo

Reply from UniAcco

Thank you for your kind feedback 😊
We’re glad to hear you received prompt responses and strong support, communication, and coordination throughout the process 🙌💙

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

It was such a great experience

It was such a great experience! The support given for us for each query by Maaz for so helpful to figure out apartments till payments. Point of contact made the apartment hunting easy.
Thank you Maaz and Uni Acco team :)

February 4, 2026
UniAcco logo

Reply from UniAcco

Thank you so much for your lovely feedback 😊
We’re glad Maaz could support you through everything—from apartment search to payments—and make the process easy for you 🙌🏡

Wishing you a great stay ahead, and thanks for choosing us! ✨

Rated 1 out of 5 stars

They run away when it comes to giving…

They run away when it comes to giving the cash back.
Do not trust them, they have blocked many of my friends also.
The reference cashback is a scam guys.

You might see my review from the month of sep, which was good as there service was, they will be behind you untill u book, when it comes to cashback they abscond.

February 7, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Uniacco is really good.they found me…

Uniacco is really good.they found me the perfect accommodation in my budget very quickly.although I was busy and replying late Raghavi was very respectful and helpful.

February 6, 2026
UniAcco logo

Reply from UniAcco

Thank you for your kind feedback 😊
We’re glad Raghavi could help you find the perfect accommodation within your budget and support you respectfully throughout 🙌💙

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

Great and responsive service supported…

Great and responsive service supported by Saqlain and Jehan

February 4, 2026
UniAcco logo

Reply from UniAcco

Thank you for your kind words! 😊
Glad to hear you had a great and responsive experience with Saqlain and Jehan. We truly appreciate your support! ✨

Rated 5 out of 5 stars

Great service by the team

Great service by the team , they recommend me the best student accommodation

February 2, 2026
UniAcco logo

Reply from UniAcco

Thank you for your kind words! 😊
We’re happy to know our team could recommend the best student accommodation for you. Wishing you a great stay ahead! 🌟

Rated 4 out of 5 stars

Genuinely Good

It was good, timely interaction and help provided from employees yash and somesh which made my process smoother.

February 2, 2026
UniAcco logo

Reply from UniAcco

Thank you for your kind words! 😊
We’re glad Yash and Somesh could support you with timely help and make your process smooth. Wishing you all the best ahead! ✨

Advertisement
Rated 5 out of 5 stars

I was guided and informed thoroughly…

I was guided and informed thoroughly the whole time with efficient communication.

February 2, 2026
UniAcco logo

Reply from UniAcco

Thank you so much for your kind words! 😊
We’re really glad we could support you throughout the process and make things smooth for you. Wishing you the very best for your journey ahead! ✨

Rated 5 out of 5 stars

Thankyou so much

Thankyou so much. Both Tanya and Ruzario were very helpful. Thanks again.

February 2, 2026
UniAcco logo

Reply from UniAcco

Thank you for your kind words! 😊
We’re glad Tanya and Ruzario could support you and make the process easier for you. Wishing you all the best ahead! ✨

Rated 5 out of 5 stars

Had a really pleasant experience…

Had a really pleasant experience hunting for accommodation through uniacco. Mr. Saqlain and Mr. Jean helped me throughout and constantly stayed in touch to give me the best choices.

February 2, 2026
UniAcco logo

Reply from UniAcco

Thank you so much for your lovely feedback! 😊
We’re happy to hear that Saqlain and Jean were able to support you throughout and help you find the best options. Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

Great Experience for a rush booking!

It was an incredible experience to book an accomodation at last minute with Viraj. He was incredible helpful and responsive to let me know all avaliable accomodation I could book. And Ayush was also incredible helpful for payment to secure the accomodation spot. They check with the property to ensure the agreement with the room I get. It was great.

January 15, 2026
UniAcco logo

Reply from UniAcco

Thank you so much for sharing your experience! 😊
We’re really glad to hear that Viraj was helpful and responsive during your last-minute booking, and that Ayush supported you smoothly with the payment process. Ensuring the right room and a hassle-free experience is always our priority.

Wishing you a comfortable stay ahead, and thanks again for choosing UniAcco! 🌟

Advertisement
Rated 1 out of 5 stars

They are the worst

This is so bad I received a email today that UniAcco does not consider my review as genuine and are trying to get my review removed from Trustpilot this is quite annoying to be honest when you lack in giving proper service then do this to people just because I gave a honest review of the service I received

January 28, 2026
Unprompted review
Rated 4 out of 5 stars

Good service until the end

Good service until the end, but it would be better to have clear and transparent information about all costs from the beginning. Nevertheless, Vedant and Saqlain remain professional. Thank you.

January 24, 2026
UniAcco logo

Reply from UniAcco

Thank you for your honest feedback! 😊
We’re glad the overall service met your expectations, and we truly appreciate your suggestion on clearer cost transparency. We’ll definitely work on improving this going forward. Thanks for sharing! 🙌

Rated 5 out of 5 stars

Everyone was extremely helpful

Everyone was extremely helpful and explained anything I was confused about very well.
Prem and Yash helped me so much when helping with the process of booking and sorting out the details. Definitely would recommend

January 23, 2026
UniAcco logo

Reply from UniAcco

Thank you so much for the lovely feedback! 😊
We’re glad to hear Prem and Yash could support you throughout the booking process and clear all your doubts. Your recommendation truly means a lot to us. Wishing you the very best ahead! 🌟🙌

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look