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Unibet Reviews 

2,643
•
TrustScore 3 out of 5

3.1

Online Casino or Bookmaker
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See what reviewers are saying

Rated 4 out of 5 stars

I get people have their own experience, but I've got nothing but good things to say about uni bet compared to other sites. Sometimes the site can be a bit slow and the log in methods annoying with dat... See more

Rated 1 out of 5 stars

I would put no stars if that was an option. Several months ago i deposited and signed up to this website , they gladly took my deposit money , then blocked my account until i verified myself self and... See more

Rated 5 out of 5 stars

Amazing customer service, which is quite rare nowadays. Very user-friendly layout with a massive choice of sports betting and casino slots. Awesome experience, no complaints whatsoever. :)

Rated 3 out of 5 stars

Good choice and navigation of pages. The offers that require you to use bonus winnings rather than being able to withdraw what you won aren't ideal

Company details

  1. Online Casino or Bookmaker

Written by the company

Unibet is one of the fastest growing online gambling operators in Europe; offering industry leading sports betting (pre-match and live), casino games, bingo and poker to over 10 million registered customers in more than 100 countries. We are a digital leader, with more than 17 years’ experience in providing safety and pioneering development in the digital world. We are a regulated operator and hold licences in several European Union countries (France, Belgium, Denmark, Italy and the UK) as well as Australia. We are now publically-listed company on the NASDAQ OMX Nordic Exchange with offices throughout the world; including Sweden, Malta and the UK.

Contact info

  • Sovereign Place, 117 Main Street, GX11 1AA, Gibraltar, Gibraltar

  • @
  • unibet.co.uk

You should know

3.1

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

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3.1

All reviews

(2,643)

461 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Unable to use account

Unable to use account I've had for years, with no explanation as to why

April 11, 2026
Unprompted review
Unibet logo

Reply from Unibet

Hi John,

Thank you for your review.

We understand how frustrating it can be to suddenly be unable to access an account you’ve held for many years, and we’re truly sorry for the disappointment this has caused. As a regulated gaming provider, we do have internal policies designed to protect our players and meet UK gaming regulations, which can sometimes affect account access.

We are sorry that you are disappointed in not being able to use your account.

Kind regards,
Unibet Team

Rated 5 out of 5 stars

Excellent site

Excellent site! I’ve been online gaming for a few years and this is by far the best site for me. Great range of games, regular bonuses and always cashing out. Couldn’t fault them.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Cleaned them out for 1.5k off 315…

Cleaned them out for 1.5k off 315 staked tried to withdraw normally bookies just ban me and let me withdraw as they should Becuase what I do is completely in the guidelines. Unibet instead wiped my balance gave me my deposit back and banned me will be taking this further DO NOT BET WITH THESE IF YOUR TRYING TO WIN. Will be taking this further only bookies who does this

March 24, 2026
Unprompted review
Unibet logo

Reply from Unibet

Hi,

Thank you for sharing your feedback — we are sorry to hear about your disappointment and frustration.

We did ask for further details so we could look into your account and the concerns you raised, but as no information was provided, we’re unfortunately unable to identify or review your account.

If you do change your mind and would like us to investigate this properly, our support team would be happy to help. We appreciate you taking the time to leave your review and wish you all the best going forward.

Kind regards,
Unibet Team

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