Uniform Standard Reviews 288

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship, durable materials, and comfortable fit of the shoes and clothing. Many people appreciate the stylish, clean, and timeless designs, finding them versatile for various occasions. The customer service is frequently highlighted as exceptional, with staff members described as helpful, responsive, knowledgeable, and passionate about the products. However, some customers experienced issues with sizing, finding the shoes either too small or too large despite following sizing guides. A few people also reported defects in their shoes, which caused discomfort and led to dissatisfaction with the product and the company's response to these issues.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its high quality, craftsmanship,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the exceptional quality,... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff's helpfulness,... See more

Customer service

Consumers consistently express satisfaction with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently picked up the Relaxed Fit Oyster Suede shoes from Uniform Standard, and I’m seriously impressed. The style is clean and minimal—exactly what I was looking for—and the fit is super comfortab... See more

Rated 5 out of 5 stars

Exceptional quality at an honest price. My espresso buttoned jacket has earned me more compliments than any piece I've ever owned. The attention to fabric, fit, and craftsmanship is exactly what mode... See more

Rated 5 out of 5 stars

Beautifully designed, high quality sneakers. Impressively durable too. I’ve put many miles on them (mostly on NYC sidewalks) since 2022 and they’ve held up very well. Kudos also for the company’s admi... See more

Rated 5 out of 5 stars

Exceptionally made supima T-shirt with fast, reliable postage. I purchased three men’s T-shirts that arrived two days later via DHL. For £40 these are wonderfully soft, beautifully cut and sewn T-shir... See more


Company details

  1. Shoe Store

Written by the company

From our design studio in East London, we uniquely combine British minimal design aesthetic with the finest quality Italian leathers and custom recycled components. Uniform Standard represents authentic, generational craftsmanship with a refreshingly modern mindset.


Contact info

4.8

Excellent

TrustScore 5 out of 5

288 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Series 1 Triple White Leather Mens

I bought a pair of the Series 1 Triple White Leather Mens Sneakers as a gift for my partner. Only worn once and am selling on Vinted because the leather is just too structured and the shoes are very uncomfortable. He had big blisters on his heels and could barely walk after wearing them for 30 mins. Service is great, store in Soho was lovely just a bit disappointed in the product.

May 19, 2024
Unprompted review
Uniform Standard logo

Reply from Uniform Standard

Dear Emma

Thank you for your review.
Your opinion is highly valued, and we appreciate the feedback. We also appreciate the opportunity to address the points detailed.

Heel rub is not uncommon and can sometimes occur with any type of new leather footwear. It’s certainly more common with leather lined footwear (all of our sneakers are handcrafted with full leather internal linings), and you should always consider that a "wearing-in period" might be needed due to the quality of materials used.

We select only the highest grade Italian leathers that initially may seem firm, but will soften significantly over time whilst still retaining their strength and beauty. Cheaper grade heavily coated leathers are often treated with finishes to disguise natural imperfections, resulting in stiffer leather that over time does not soften or mould naturally around your foot shape.

It will take more than one 30 minute wear for our full grain leather to reach this point but once they are worn-in they become very comfortable - similar to a well-made pair of shoes.

As we did not receive any direct communication from you regarding this, we have not been given the opportunity to provide you with any help or solutions to resolve this.

We would like the opportunity to assist you with this as we have a number of useful tips on how to wear-in your sneakers and eliminate the initial rubbing.

I have already reached out to directly so please feel free to contact me at your earliest convenience or alternatively if its more convenient please visit us again at our Sneaker Showroom in Soho London where our team can check your partners sneakers are fitting correctly (the main cause of heel rub) and offer additional help with this.

Regards


Stephen
Co-founder
UNIFORM STANDARD

Rated 5 out of 5 stars

My go to Shoes

Been buying Uniform Standard for some years now. Never looked back after the first pair I bought. Excellent craftsmanship, great value for money and super comfortable. Sales experience and shipping process is easy/seamless. On my 10th pair now, shades and styles for all occasions. Great to see a physical store now as an evolution of the brand and customer experience.

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

I love this brand

I love this brand, from the colours to the limited number of designs and keeping it simple. I've now purchased 3 pairs from US and love all of them.
Also met with the team when I visited the shop in Soho and they were clearly interested in the customer. Great story on how they built the brand up also.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great sneakers in SoHo

I went to the shop in SoHo on the recommendation of a friend, who told me that these shoes were a step up from your average sneaker. He was right. The quality of the shoes was readily apparent, as was the nice selection of styles. Most impressive was the customer service. Steve helped me try on several pairs in different sizes to find the right fit. He even added some fillers to one of the pairs to get the correct fit, as I am apparently between sizes. It is definitely worth checking out these shoes!

April 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Service and Information

Stewart and Stephen were great in helping me learn more about the brand and providing a lot of helpful information on which series would best work with wider feet. I received the Series 5 just a few days after visiting the Soho Showroom and I'm honestly really glad I went in, it helped me decide which colour to get and see the difference between the different types of leather.
If you're in London, I'd recommend stopping by if you're interested in the brand. It was great service and will definitely be in again in the future.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality and company

Very happy with my purchases from uniform standard. Very high quality materials, and I prefer the fit to others I’ve tried like koio and common projects. quick shipping to US

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great products and service

Great products - Series 1 and their t-shirts for me - nicely packaged, delivered quickly and backed up by excellent personal service. Just a real pleasure all round.

March 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Hey guys,I found Uniformstandard brand…

Hey guys,I found Uniformstandard brand shoes in 2021 and my first pairs of shoes was the Serie 8 Triple Dark Blue.
I felt really special on walking,relaxed,comfortable and clean in those shoes.I found myself in those comfortable shoes,minimalist and good quality what I really wanted.Since then I never want others kind of shoes.I support you and I’am proud to have those pieces of art .
And the top is the Customer Service it’s always on time to answer the questions and give you a big attention to feel like you are a VIP member specially GIORGINA 🥰 you are the best .Big up guys let’s make it great again 👍🏾

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great products & Great Service

Great products & great service. Bought a couple pair of shoes a year ago. I wasn't happy with one pair, and they exchanged it right away. I have just received my third purchase from Uniform Standard and decided to write a review. Their products are So carefully packed that opening the box is an Experience and shows from the start how much they care about their products and clients. super comfortable looks classy. will definitely be buying again from them...

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

One day all Companies will follow…

One day all Companies will follow Uniform Standards lead.

Customer service is exceptional, with Georgina going out of her way during a busy period to ensure I received my order with a specified time period.

Their trainer quality is superb with a comfortable fit straight out of the box. Looks wise there is only one way to describe them. Understated perfection. Visually they are uncluttered which only heightens their appearance.

These are my second pair and I will definitely be returning for more.

10/10 across the board.

March 7, 2024
Unprompted review
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Rated 5 out of 5 stars

I had a great experience with Uniform…

I had a great experience with Uniform Standard. My Oliver Cabell sneakers had become a little beaten up, and I wanted to replace them.

I intended to get another pair of OCs, but I read about quality control issues on reddit, and I also saw a lot of scamming online with fake UK stockists.

I decided to look for a UK brand, and came across Uniform Standard.

I initially ordered a pair of 13s after chatting with Stephen and sharing my measurements, but when they arrived they were just too roomy. I emailed Stephen and he said to exchange them for a 12, so I did.

They fit perfectly. They are beautiful shoes. I prefer them to my OCs. The silhouette is beautiful, the leather is amazing, and they're flawless. The packaging is luxurious, and in line with a premium product.

I'm really pleased, and will continue to buy from here.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Super quality and workmanship for the price

First - shipping was amazing. Ordered from Ireland on Weds, delivered to my house Friday evening. Fantastic service.

Second - packaging. They really put in the effort on delivering a fab unboxing experience. Super premium, feels like a celebration when you open the box. Love the thoughtful shoe bag and reusable box.

Third - quality. I bought my first Series 1’s last December and wear them 4-5 days a week. They have always been extremely comfortable, look sharp and the flat sole is weirdly grippy. After 12months of near daily wear, they still look good and hold their own and I've ordered 2 more pairs from them subsequently

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great shoes and great service

Great shoes and great service. The Soho store was useful for trying on sizes and seeing the whole range of sneakers. Ordered online, shoes arrived quickly and as expected.

December 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Uniform

Uniform, was my best discovery on the recent London visit.

Great concept and timely, the world is awash with pretentious brands. Uniform cuts through the clutter and delivers, practical, wearable, stylish product.

Courteous, unhurried customer service an added bonus .
Can't recommend highly enough.

November 26, 2023
Unprompted review
Rated 5 out of 5 stars

Series 1 Triple White - amazing!

I bought a pair of Series 1 Triple White trainers. I absolutely love them, the design is simple and elegant which is just what I was looking for. They are super comfy already and given the clearly great quality leather I expect them to get even more comfy. I'd contacted them as I wasn't sure about sizing and Georgina was super helpful, but I decided to go into the shop in Soho to try them on. I'm usually a 10, but that was just a little too small in the length so went for an 11. I had them delivered, which was super quick. The packaging was really a nice surprise and went along with the premium feel of the trainers, high end box, tissue paper and a cotton bag, plus an explanation of the brand. The whole experience was really good. Will definitely buy again.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Never had heard of the brand

Never had heard of the brand, walked into their Soho store last week and checked out a few things. It's been a few days with T's and a pair of Series 1. I'm converted. Super good quality and damn fair for £. Hope these folk continue on to big things - big fan!

November 11, 2023
Unprompted review

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