Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... See more
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Review summary
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Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... See more
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Everything arrived on time in good condition, the items were well packaged and it was all ready for me to organise. The site was easy to navigate and everything was more convenient for when I moved in... See more
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Sending our first child off to university from Madrid, Spain was both exciting and exhausting. We spent days running around trying to find everything she needed. By the time our youngest got her uni... See more
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Company details
Written by the company
UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.
Our promise to you with our Money Back Guarantee
Written by the company
- We're here to help!
- We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com
Family-run, customer-focused & always here to help.
Shop in confidence with our Money Back Guarantee
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com
Contact info
Unit 30, Oakwood Business Park, Old Great North Road, PE28 5XN, Sawtry, Cambridgeshire, United Kingdom
- 0203 475 4751
- sales@unikitout.com
- unikitout.com
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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The quality of the frying pan and the…
The quality of the frying pan and the pot is the worst please change them
April 2, 2025
Reply from UniKitOut
Hi Omar,
After trying to contact you via email for the last couple of weeks with no response I guess you have resolved your issue.
Wishing you all the best,
Emma
Hassle free and good service though…
Hassle free and good service though slightly expensive.
April 1, 2025
Reply from UniKitOut
Hi William,
Thanks so much for taking the time to leave your review.
I'm so glad to hear you were pleased with your UniKitOut experience and found it to be helpful.
I'd love to hear further feedback regarding the pricing. Please don't hesitate to get in touch on sales@unikitout.com
Take care,
Emma
Absolutely NO stress on move-in day!
UniKitOut took away all the stresses of setting our daughter up in her room. As an exchange student from Canada we needed to limit what could be included in her suitcase. Pots and pans, sheets and duvet, towels… not going to happen. Thank goodness we found UniKitOut! She showed up to her room and her box was already there! She was able to cook a meal the same day and had a comfy bed to sleep in her first night! As a mom I felt so much relief knowing she had everything from bedding to towels to kitchenware without having to go shop for it in a new city let alone new country on her own! UniKitOut you are awesome!!!
January 7, 2025
Reply from UniKitOut
Hi Jen,
I honestly can't express just how grateful I am for your amazing review. It means so much to hear that UniKitOut played a part in making your daughter’s transition smoother and stress free.
Moving to university can be an exciting but overwhelming experience, and knowing that our service helped ease that process for your family is incredibly rewarding. Thank you for sharing your experience, it truly makes all the difference to us!
I hope O is enjoying her studies here in the UK.
Wishing you all the best,
Emma
Bad quality with a lot of unnecessary…
Bad quality with a lot of unnecessary plastic. The cloths to clean the dishes leave traces and so do not clean correctly. Idem for the sponge which died in a couple of days.
Made me buy towels, sponges, bed sheets and cloths when I bought the kit to avoid it.
Too expensive for the low quality
April 2, 2025
Reply from UniKitOut
Hi Iroise,
I am sorry to read you are unhappy with some of the items you purchased. I have tried to contact you multiple times to ask for some further feedback regarding your experience.
Please check your inbox :-)
Emma
Really good service
The attention and client service was excellent!! They attended my concerns really quickly and gave me real solutions. With UniKit you will be heard and you will receive the attention and service you need.
April 2, 2025
Reply from UniKitOut
Hi Vicente.
All the team at UniKitOut really appreciate your kind words. I am so happy we were able to resolve your concerns together.
Wishing you all the best,
Emma
Quick easy efficient
Quick easy efficient & not badly priced either - to easy to order
January 24, 2025
Reply from UniKitOut
Hi Grant,
Thanks so much for taking the time to leave this review, I really appreciate it :-) Pleased to hear you found the process so easy.
I hope E is settling into student life here in the UK.
Take care,
Emma
Simple easy process
Simple easy process. The packages are filled with useful items and the convenience for international students was great!
April 1, 2025
Reply from UniKitOut
Hi Kayla,
Thanks so much for leaving such a great review. Its really appreciated :-) I'm so glad to hear you had a positive experience using UniKitOut.
Hope C is settling into student life here in the UK.
Take care,
Emma
UniKitOut's service helped tremendously…
UniKitOut's service helped tremendously in making my arrival as an international student go smoothly. My bedding was in my room when I walked through the door.
January 14, 2025
Reply from UniKitOut
Hi Tia,
Thanks so much for leaving such a fab review! Its really appreciated.
I hope you are enjoying your studies here in the UK.
Wishing you all the best,
Emma
Great but dirt footprint
I love how everything was delivered directly to my dorm and packaged nicely. Unfortunately, on one of the pillows was a dirt print of a shoe and the duvet had some dirt on it as well. Other than that, everything was great.
January 29, 2025
Reply from UniKitOut
Hi Emma,
Thanks for taking the time to leave your review.
Its great to hear you were happy overall with your items and your delivery, however, its disappointing to hear the duvet kit you received was dirty. All our products are passed through quality control at the factory before being rolled and packed so I am sad this wasn't picked up.
We proudly offer a 100% money back guarantee and encourage customers to get in touch if they are unhappy with any part of their UKO experience.
Please don't hesitate to get in touch via info@unikitout.com so we can discuss this further,
Take care,
Emma
Almost Perfect
Globally it was very good, the delivery was on time, no item was missing. However, the pots and pans were not induction so I had to buy some more.
March 31, 2025
Reply from UniKitOut
Hi Crystal.
Thank you so much for taking the time to leave a review! I'm delighted to hear you had such a positive experience.
I'm sorry to hear that the pans you ordered weren’t compatible with your hob. We do our best to clearly indicate which pan sets are suitable for induction hobs in our descriptions, but I really appreciate your feedback.
If you need any further clarification, please don’t hesitate to get in touch, we’re always happy to help!
Wishing you all the best,
Emma
Honestly honest
On time delivery. The unikit had all the essential I needed. Good value for money. Only thing is that the box was dented slightly is corners.
March 10, 2025
Reply from UniKitOut
Hi Safiyyah,
Thanks so much for taking the time to leave a review. Its lovely to hear how pleased you are with your order :-)
I'm sorry to hear the box was delivered in a less than perfect condition. Unfortunately, minor damage to cardboard boxes can sometimes occur during transit but it sounds like everything inside survived the journey!
Wishing you all the best,
Emma
Reply from UniKitOut
Hi Shanthapriya,
Thanks so much for taking the time to leave such a positive review. Its really appreciated :-)
Hope your studies are going well.
Wishing you all the best,
Emma
I used the email service to help me…
I used the email service to help me choose what I needed for my room. It was all in boxes by my door when I came. I sent back a kitchen box which I didn’t need. This was easy!
February 12, 2025
Reply from UniKitOut
Hi Khaled,
Thanks so much for taking the time to leave such a positive review. Its really appreciated :-)
Wishing you all the best,
Emma
Reply from UniKitOut
Hi Isabelle,
Thanks for taking the time to leave a review.
I’ve tried reaching out via email on the 12th and 17th March hoping we can resolve this together but haven’t received a response.
I'm really sorry to hear you are unhappy with the quality of the pillows you received.
We proudly offer a 100% money back guarantee and encourage customers to reach out if there is anything they are unhappy with.
If you would like to discuss this further please reply to one of my emails.
Take care,
Emma
I found this service helpful as I came…
I found this service helpful as I came to finish my studies here and didn’t have to bring my items from home. The extras like bed throws and cleaning bottles are a good bonus.
February 12, 2025
Reply from UniKitOut
Hi Noa,
Thanks so much for taking the time to leave us a review, its really appreciated :-)
Hope you are enjoying the UK,
Wishing you all the best,
Emma
The quality of products were okay
The quality of products were okay, but saw the box torn apart when delivered, dirtying my towels... hope this won't happen again
March 6, 2025
Reply from UniKitOut
Hi Simon,
Thanks for taking the time to leave a review.
While I’m delighted to hear that you’re happy with the items you purchased, I’m very sorry to learn that your experience with the courier service did not meet expectations. I completely understand how frustrating it can be when the delivery process falls short, and I sincerely apologise for any inconvenience this may have caused.
If you have any images of the packaging or any details regarding the issue, I would be more than happy to pass them along to the courier’s customer service team for further review. Please don't hesitate to get in touch at sales@unikitout.com
Wishing you all the best,
Emma
Great Experience!
Everything was delivered on time and my boxes included everything that I ordered. I would definitely recommend this company for all of your uni essentials.
March 6, 2025
Reply from UniKitOut
Hi Claudia,
Thanks so much for this fab review! Its really appreciated.
Yes please! Recommend away :-)
Wishing you all the best,
Emma
Thank you very much
Arriving in a new country is difficult and not having to think about bringing everything, like sheets, covers and pans, is nice. Thank you for helping me to set up here!
March 5, 2025
Reply from UniKitOut
Hi Emma,
Thanks so much for taking the time to leave such a positive review.
I'm so glad you found our service helpful.
Enjoy your studies here in the UK :-)
Take care,
Emma
Reply from UniKitOut
Hi Jada,
Thanks for taking the time to leave a review.
I'm really sorry to hear you may be unhappy with the quality of the bedding you ordered.
I'd love to discuss this further. I've reached out via email, hoping to hear from you,
Take care,
Emma
Reply from UniKitOut
Hi Hego,
Thanks for leaving such a positive review :-)
Take care,
Emma
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