Union Bank of India Reviews 

70
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Such a useless bank😡🤬!"Hello Sir/Madam, I am a customer of Union Bank of India, Nalasopara Branch. ₹236 has been deducted from my account unexpectedly. This has happened 3–4 times this year. I would... See more

Rated 1 out of 5 stars

I hope i can rate them (-0 ) Pathetic bank honestly never been able to activate my online banking closed acc 6 years ago now blocked my joint account asking for kyc for closed account . No respe... See more

Rated 1 out of 5 stars

Horrible service. Took out a student loan, but realised they are cutting money from my personal account as TCS, when I confronted they said it’s a mistake- more than 10,000 was cut mistakenly and when... See more

Rated 1 out of 5 stars

They claim to offer good rates. I submitted an application with full ID details, which has been good enough for every other bank, but was rejected. Be warned it looks like these people get your pers... See more

Company details

  1. Bank
  2. Financial Institution

Information provided by various external sources

Union Bank of India was established on 11th November 1919 with its headquarters in the city of Bombay now known as Mumbai. The Head Office building of the Bank in Mumbai was inaugurated by Mahatma Gandhi, the Father of the nation in the year 1921, a...


Contact info

1.7

Bad

TrustScore 1.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(70)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Such a useless bank😡🤬!"Hello Sir/Madam

Such a useless bank😡🤬!"Hello Sir/Madam, I am a customer of Union Bank of India, Nalasopara Branch. ₹236 has been deducted from my account unexpectedly. This has happened 3–4 times this year. I would like to know why this amount is being deducted and what these charges are for. Please check my account and help me resolve this issue. I would also like to register a complaint regarding these repeated deductions

September 14, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very Disappointing Experience at Union…

Very Disappointing Experience at Union Bank of India

I recently visited the Union Bank of India, 252/1 New Mauza Katangi Road, Jabalpur Madhya Pradesh Pin 482002, (Branch Code 575551) to open accounts for myself and my mother. Unfortunately, my experience was extremely disappointing.

I was not given proper guidance about the account-opening process. Instead, we were repeatedly sent from one place to another without anyone clearly explaining the procedure. One staff member told us to approach the security guards for assistance, while another instructed us to stand in different areas without providing clear guidance.

We were also directed to open the accounts through an online shop located next to the bank. We were charged ₹150 per account for opening the accounts, and an additional separate charge was also taken. For the two accounts, one for my mother and one for me, a total of ₹300 was charged separately and was not returned to us.

I would like the bank management to clarify whether these charges were officially authorized and why customers were being directed to an outside shop for account opening. Customers should be clearly informed about all charges and provided with proper receipts.

The behaviour of some staff members was also very rude and disrespectful. Instead of helping us, I was even told to consider closing my account. Such behaviour is unacceptable from bank staff and makes customers feel humiliated and unwelcome.

Customers deserve to be treated with respect, dignity, and professionalism. Overall, a very disappointing experience.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

I hope i can rate them in -0

I hope i can rate them (-0 )
Pathetic bank honestly never been able to activate my online banking closed acc 6 years ago now blocked my joint account asking for kyc for closed account . No respect for elders showing online helping door to door for old people but not talking to them properly in bank just disgusting bank. Absolutely useless behaviour from staff just awful and hopeless bank honestly never
NEVER OPEN YOUR ACCOUNT HERE , they wont be able to open it properly lol
Sent email 2 months ago no reply yet noone is bothered even at head office no one bothered
What bank manager doing having tea coffee going home
Good luck everyone who has account in the bank

July 19, 2026
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

Horrible service

Horrible service. Took out a student loan, but realised they are cutting money from my personal account as TCS, when I confronted they said it’s a mistake- more than 10,000 was cut mistakenly and when mailed to get updates no response from anyone or bank manager. Very shady service. Would never recommend.

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

I had a disappointing experience with…

I had a disappointing experience with Union Bank of India regarding my car loan application.

Despite having a CIBIL score of 770+ and a monthly salary of ₹70,000, my application was processed for nearly 7 days and I was repeatedly told that everything was fine. However, at the final stage, my loan was rejected due to the absence of PF deduction by my employer.

This condition was never clearly communicated at the beginning. It resulted in unnecessary delay, false expectations, and waste of time.

Banks should be transparent about such eligibility criteria upfront so that customers can make informed decisions instead of going through a lengthy process only to face rejection at the end.

Overall, the process lacked clarity and efficiency.

April 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Union bank of India Puducherry branch

I recommend the Union Bank of India more specifically the Puducherry branch. I had a good experience with the bank manager and his staff in February 2026. The bank manager Mr SUNIL KUMAR is kind and offers very good financial advice on fixed deposits ( among others) to meet his customers needs . I appreciated the effectiveness of Mrs MAHALAKSMI in the work I had to get done. Bank manager and staff are kind and efficient.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Not comfortable putting my money here

Not comfortable giving my money to this bank. Website is very basic and online application form is very badly designed and amateurish. Difficult to use, just feels wrong, like a poor attempt at a scammer website. Does not feel like a proper bank, very amateurish. Decided not to proceed opening an account.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

labyrinthine application process

labyrinthine application process, and for the only time ever (after many successful applications to other banks over the years) they said my electronic verification had failed. I suspect they don't really want new customers, but they wasted 30 min+ of my time.

February 24, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Change your account in another bank…

Change your account in another bank because it have very big shortage of worker in bank Unable to sort out internet banking to pay somebody else in India. Unable to access Tax e-portal via internet Banking. Close tickets without resolving. Absolute waste of time.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Banking Experience with Union Bank of India

My previous company helped me open a salary account with Union Bank of India. I used this account for around one year. Last month, I faced an issue where my account was placed under withdrawal freeze. When I contacted customer care, they did not respond properly, and Tamil customer support was not available. Finally, they informed me that the withdrawal was frozen due to multiple UPI transactions. I accept that I used UPI multiple times, but I have one question: if that is the issue, why was only withdrawal frozen? Why was the credit option not frozen as well? Due to this poor experience, I would never recommend this bank to anyone.

December 13, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look