Union Bank of India Reviews 

Bank is fraud, first made my account dormant by not allowing me to use bank account and when tried to activate bank account, they refused to activate my account, as a result not able to take my money in the account. Officials very unhelpful.

paisa kamane ke tarike hai is bank me acount kholna paap hai.

Change to another bank, customer support totally useless. Unable to sort out internet banking to pay somebody else in India. Unable to access Tax e-portal via internet Banking. Close tickets without resolving. Absolute waste of time.

I am the legal heir to some small amount of money from my mother who is no more. But inspite of the clear RBI rules, the bank manager at Anantapur union Bank India Newtown branch Anantapur is making it very miserable experience for me inspite of me submitting all the documents to him. I complained to the nodal officer in Hyderabad and the chief redressal office of the union Bank of India, without any results. The customer service of the union Bank of India stinks and it's absolutely appalling and pathetic .For RBI ombudsman to consider I have to wait for 30 days for the Union bank of india to reply but there is no sign of the bank manager ever going to reply to me . Horrible service to customers by union Bank of India both at branch level and higher management level in Hyderabad or Mumbai or Delhi.PATHETIC SERVICE
I don't want any one go through this experience ever in their lives.

Vyom application upgraded is not working. Illuminated showing error that your sim or not sms balance or not proper internet connection in mobile, while everything are ok.
Please look above matter

Worst bank, website never works, staff does not know anything. Too frustrating

fix ur app lol else nice service never felt like to use as primary banking

No proper response, simply delaying the process. Went to get an loan and fed with the employees there no response, harsh replies, silly excuses. It's been three months and still facing issue. No proper response for grievance raised just simply giving silly justification.

I transferred money on 1st May 2025 through IMPS. My account got debited, but the beneficiary did not get the money. Called up their call centre on the 1st and asked them to raise a complaint. They gave me a complaint number and promised me that the money would be credited to my account the next day (2nd May). On 2nd, I called again asking why the money is not credited back, the answer was it would take one more day, as it is (T+1) for credit back in such cases. Today (3rd May) , I called again and the call agent was not able to give a proper responce and transferred to her supervisor and that gentleman informed me that he would raise a complaint and no date was given for the refund. Asked him about the RBI policy of refund within 48 hours, and no specific answer from him. Asked about the date when I would get my money back and he is not ready to commit to anything. If the complaint was getting raised today, what was the complaint number given to me on 1st may.
My experience dealing with Union Bank of India, the worst customer service, and they take their customer for a big ride

I applied to open a fixed term deposit with the UK Branch. The rate was competitive but I began to feel uneasy with the paper application process which was lengthy and asked for all kinds of personal information that isn't usually required. I also had to send a copy of my passport and bank statement for identity verification. In response I received an email from the Bank copied to 5 Bank recipients requesting that I send another bank statement showed I had the funds available to make the deposit I had included with my original application by cheque. This hadn't been asked for in the original application, seemed like a strange request and made me feel very uncomfortable from a security viewpoint but as I had sent my cheque already I complied with the Bank's request. I then heard nothing further but noticed that my cheque was cashed a day or so after sending the additional documentation. After 3 weeks of silence I emailed the Bank to ask for the status of my application and they replied by email to confirm that the deposit had been accepted several weeks previously and that they would soon send a certificate of deposit to confirm this. The certificate finally arrived today, a full month after my cheque had been cashed and application accepted by the Bank. In an environment where fraud is rife and suspicion increasing, the Bank's process was very poor and, even if the rate was competitive, I wouldn't choose to invest with them again.

Worst banking system. Even in 2024, the Internet banking system is crap. For months we have been unable to access net banking. I don't know how this bank is still operating.

I have an account in the Union bank Camurlim Branch Salcette Goa. As i had reapplied for a new ATM CARD
I had requested to update my phone number, from my Indian number to international number for an OTP on 13th September as I am a NRI, I sent an email to the Branch Manager but my international number has not been updated till date (13th October) it's been a month.
I've been constantly contacting the staff Mr Yugandhar Shegokar and Aman Kumar Ambasta to ask for an update on this matter but I always get an excuse in a response. This is really not acceptable and an extremely bad service.This proves how bad is the reputation of the Carmurlim Branch

The BOND application and verification process is lengthy and clunky with DL and passport full details required, makes one feel like its a scam. However, once past the verification process, all via email, my account was opened, they answered the phone in seconds, responded to my queries in full and even called me back to clarify another bond application query and were very pleasent!
Their fixed rate deposit / bond rates are unmatched!!!

I had registered for OTP for transaction to come to my email ID as I am an NRI and the OTP goes to some mobile number in India. This is causing me tremendous difficulties for URGENT transfers of funds, pity. My brother, who is also an NRI does NOT have problems with Canara Bank.

Bad service extended by union bank of india
Union Bank of India’s services are not satisfactory. We gave my husband’s physical 480 shares for dematerilisation on 1st February 2019 and they lodged FIR only on
13 th July 2023 after 4 years and till now they have not submitted details called for by cameo who is dealing in dematerialistion of shares.We have been running from pillar to pillar seeking bank to fasten the process and get us duplicate share certificates whose present value is Rs.5 lacs.They are hardly bothered about our plight we both are ex employees of the bank.Very poor service extended and staff of branches are not well versed in share dematerisation and they are not trying to learn also and are too ignorant. Their central office where share department is located are least bothered.They wrote my husband’s name wrongly in the demat format which also took a long time to get it rectified.Cameo is also equally responsible for this delay as it is also not guiding bank properly and raising various queries after submission but not guiding in the beginning itself while filing FIR and they are having doubt about the authority who have signed indemnity bond which has been notarized. It is very queer to note that a power of attorney holder is doubted for his power and cameo is seeking his power of attorney. All are asking non genuine questions and wasting my time.I am 70 years old and I am struggling to get back my shares.Whenever I send my grievance to pg portal web site both the institutions close the matter by giving a simple reply that steps are taken to get duplicate shares.So I conclude that union Bank of India is not competent to deal such matters and it is lethargic.

Account opening is extremely detailed, intrusive and time consuming with the likelihood of also having to provide the bank with sight of passport plus council tax or similar record. I applied for a one year (simple interest caution, later rollover?) Union Premier Bond at the then table topping rate (This Is Money source, does not appear on MSE). The normal wait for most accounts to then become open is 5-7 days. The UPB one only becomes open after the money you originally pledge to save with them is fully deposited. Deposits, labelled with a reference, can be in any number of increments within 30 days and the bank honours their side of the pledge of original stated interest rate being applied. You receive an auto email confirming every deposit. Interest then commences when the pledge is fulfilled. I did email them with a query and received a very prompt polite and informative response. About 5 days after pledge fulfilment an online formal Certificate becomes available in password protected Pdf form. It is then possible to setup the account with username and password to view for the first time.

I normally use the fleet footed Challenger Banks where account opening is swift and I can have the reassurance of hard copy showing money in the account within hours of deposit, so the UBI systems seem odd but manageable. My view is that all the processes are so convoluted and time consuming that this bond is mainly suitable for clients wishing to deposit a particularly large sum in a safe place if the higher interest rate is of great significance, so making the substantial client effort worthwhile.

Representatives with 0 manners.

Perks,
1) Worst customer service
2) Rude representatives
3) They would torture you to get loan and once done, would ask you to close it before deadline with no reason.
4) Bad sarcastic Manager.

Sabse ghatiya bank koi mat khola is bank me account bahut pareshan ho jaoge me bahut paresan hu is bank se

Longer Resolution period. Not even bothered to respond the customer politely. disconnected the call without infromation.