UNIQ (by Always Software Ltd) Reviews 7,403

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've made many purchases on this site over the years of both Windows and Office products and have never had any issues with their licenses. I come back here for every new PC I build. Links to down... See more

Company replied

Rated 5 out of 5 stars

I do businness with Uniq since years and it's always been an awesome service and 100% working products. Customer service is top-notch and it's very to get this quality somewhere else these days. Thank... See more

Company replied

Rated 5 out of 5 stars

The two customer service representatives that helped me (Kevin and John), are very patient, kind and extremely helpful. They helped ironed-out all our concerns regarding the product. They are also qui... See more

Company replied

Rated 5 out of 5 stars

I always purchase my Windows versions from these guy, and have never had a problem. Always get the keys and downloads right after the payments go through, which are always right away. They were ou... See more

Company replied

Company details

  1. Software Company

Written by the company

Welcome to Uniq (UNIQ is a trading name used by Always Software Ltd), your trusted gateway to all things Microsoft! Our website is dedicated to providing genuine Microsoft licences at prices that will leave you smiling. With an array of products ready for immediate download, your favourite software is literally a click away. Worried about compatibility or need assistance with installation? Fear not, our multilingual technical support team is on hand 24/7, ready to assist you every step of the way. Whether you need help in English, Spanish, French or any other language, you'll always find a friendly hand ready to assist. At UNIQ (Always Software), we believe in quality, accessibility, and customer satisfaction. We take pride in offering legitimate licences at unparalleled prices, with a hassle-free purchasing process and a customer experience that exceeds all expectations. Don't delay, explore our offers today and discover why we are the preferred choice for tech enthusiasts across the globe. Your Microsoft solution awaits, and we're here to make it happen!


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Many years of purchases with no issues

I've made many purchases on this site over the years of both Windows and Office products and have never had any issues with their licenses. I come back here for every new PC I build.

Links to download the software are provided instantly after purchase and the license key is available within 10 minutes and can easily be retrieved in the user's account if re-installation is required.

November 26, 2025
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Thank you so much for your continued trust and for taking the time to share your experience!
We’re truly grateful to have loyal customers like you who return to us for every new PC build.

It’s great to hear that our products, instant download links, and quick license delivery have consistently met your expectations over the years. Providing reliable service and hassle-free installation is exactly what we aim for.

If you ever need assistance or have any questions in the future, we’re always here to help.
Thanks again for choosing us! 🙌

Rated 5 out of 5 stars

wonderful attention

the attention was great

November 25, 2025
UNIQ (by Always Software Ltd) logo

Reply from UNIQ (by Always Software Ltd)

Thank you so much for your kind words!
We’re very glad to hear that you had a wonderful experience and that our attention met your expectations. If you ever need anything else, we’ll be happy to help! 🌟

Rated 1 out of 5 stars

Licence blocked and company trading while dissolved despite claiming Microsoft Partner status

I purchased a Microsoft Office 2019 Professional Plus licence from this company. When I tried to transfer it to a new PC, the licence was permanently blocked, despite the product being advertised as “Reinstallable” with a “Lifetime guarantee.”

The company is listed as dissolved at Companies House, yet continues to sell software through uniq.software and rapidsoftware.io.

They also display a Microsoft Partner ID (6612581), but no evidence of current registration or authorisation exists in Microsoft’s official partner directory.

I contacted support and was informed that blocked licences cannot be reactivated and I would need to purchase a new licence. I have retained webchat transcripts, my invoice, and screenshots of the websites as evidence.

Consumers should be aware that the company’s operations appear inconsistent with its claims, current legal status, and advertised licence terms.

October 13, 2025
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Rated 1 out of 5 stars

They had to refund me because they sold…

They had to refund me because they sold me a Windows 10 they didn't have, after providing me with three different keys that didn't work. They incurred a very high additional cost, as I had to send a technician to my home twice and ended up purchasing the software from a trusted local company. Terrible system, poor and expensive. They should compensate me in some way for my wasted money.

August 27, 2025
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