Unique Ad Reviews 6

I think the IDCore could be a good product but it is let down by numerous niggles and slow and unwilling support from unique AD. Took 3 weeks to get it going and on the final issue, very unclear outgoing voice, they told me to buy an expensive Sony microphone which I did, which did not improve the problem, and then ignored my further requests to solve the issue. I had to engineer my own solution in the end. It is as though they have very poor understanding of the product and don't really care.

Impossibly difficult support process to get any help. You then find they changed the product requiring an additional dongle they insist you pay for. Took over 2 years to get the product to work. Avoid like the plague!!!

very poor after sales service for a product that did not work

Poor company ethics. Wouldn't waste your time with this company and take your business elsewhere for cheaper.

Automated support for a faulty unit is generic and unhelpful. Speaking to a person about it is impossible.

Bought the IDCore carplay for my Range Rover L322. And it was shipped same day. The shipment was perfect the instructions perfect, everything was in the box incl. toold for the trim. It took a full work day to install cause it is so integrated, but the product works fantastic, lt is like the car was born with CarPlay. Perfect with the touch screen and all. If you love your L322 it is a must to have. And Unique Ad perfect to deal with. Thank you