Stayed at Appletree cottage Newton Stewart. It was clean and warm so no issues with the cottage itself, however the entrance to the property through the metal gates is extremely narrow and judging by... See more
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We have booked with this company a few times and everything has been pretty good, however, this time we left a couple of items in the rental property. I have tried to contact them using their own con... See more
A really enjoyable week in luxury accommodation. Hugh was extremely pleasant and helpful as our host. Kestrel, partridges, woodpeckers, blue tits just outside the window ( though sadly no owl!) lots o... See more
We enjoyed a great week in the Dunedin Cottage at Lower Largo. It was an ideal location right down by the harbour for walking the Fife Coastal Path, loads of golf courses and other attractions near by... See more
Company replied
Company details
Information provided by various external sources
Unique Cottages offer holiday cottages and self-catering holiday homes in Scotland. Covering the South, Central Scotland, the Highlands and West Coast.
Contact info
Monksford Road, TD6 0SB, Melrose, United Kingdom
- unique-cottages.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Really good service from Unique…
Really good service from Unique Cottages. Friendly and helpful, easy to book and a great range of properties in some great locations. Will definitely book through them again.
Superb service and correspondence
Superb service and correspondence we have experienced with Unique Cottages when we hired the most wonderful house in Fortingal, Perthshire. If all their properties are to this standard you won’t be disappointed. We were given clear instructions and directions for the start of our holiday and correspondence after our stay was good too. We will defiantly use the company again.
Happy Customers and Cat
We have used Unique Cottages to book our holidays before and have always found them to be excellent. This time was no exception. The cottage we chose was lovely. We asked Unique Cottages to approach the owners of the property to ask if we could bring our elderly Burmese cat with us.
They did: the owners were happy and we all had a great holiday, especially Madam Cat !
We will certainly use Unique Cottages again .
Best holiday ever
Along with location and a beautifully presented house to stay in we all agreed that we had the best holiday ever.
Usually such an amazing stay but a few…
Usually such an amazing stay but a few things missing this time. No toilet rolls left, lack of sanitiser/ soap, no mirrors in bedroom. Just small things but not what we are used to in the house which is as always an idyllic setting for an amazing island retreat. Saying that we did as always have an amazing week and will truly miss the opportunity to stay here in the future.
Never once replied to initial enquiry…
Never once replied to initial enquiry email, and more since with zero response. Hard to contact over the phone, 3/4 attempts before an answer. Also still waiting on deposit refund. Holiday was great, booking procedure was painful..
Great holiday home
Great holiday home, the bothy has everything you need for a home from home holiday. The location is amazing with wildlife and amazing views at every turn. The bothy was warm and cosy and very clean on our arrival. Perfect hide away, peaceful and relaxing.
Perfect holiday!
Lovely cottage, very well equipped and in a beautiful location. Easy booking and dealt with UK wide Covid postponement very efficiently and easily. Would highly recommend.
Cottage was just excellent and very comfortable
Cottage was just excellent and spotless. The pictures on the webpage don’t do it justice….whole house is very comfortable and is very well presented and stocked with crockery etc.
Poor customer service
It took many attempts to get Unique to confirm our booking in the correct cottage and this they blamed on me using gmail. Admin generally was poor, with misspelt names and incorrect property features. Fortunately we had visited this cottage before so knew what to expect but we would not chose to use Unique again.
Easy to view relevant properties and…
Easy to view relevant properties and book via website. Had to rearrange our stay due to Covid but this was not a problem. Staff were very helpful and kept us informed through a very difficult period for all.
Would definitely use Unique Cottages again for our trips to Scotland
Fabulous cottage with an amazing view
Fabulous cottage with an amazing view. This was our second visit and hopefully won’t be our last.
Good customer service from Unique…
Good customer service from Unique Cottages and a lovely well equipped cottage.
We loved the beautiful cottage!
We loved the beautiful cottage in the wonderful area of Scotland. Everything we needed to make our stay comfortable and enjoyable.
Super house
Super house, great outside space for our dog, great location to tour the Borders and fantastic value for money !
Best choice in Scotland!
I have been booking cottages in Scotland with Unique Cottages for a long time now and never had any problems. Everyone was always friendly and very helpful. Especially when we couldn't come due to COVID and had to cancel, I always felt in very good hands.
Thank you very much. Unique Cottages will always be our first choice!
Gorgeous property
We had a fabulous holiday at Carrick View. Comfortable and well equipped property with the best views. Very helpful owner as well. Would return.
The most beautiful place we have ever…
The most beautiful place we have ever stayed! Stunning views of the Loch and wildlife including seals and otters that we watched from the veranda. A red squirrel even tapped on the window to say hello! The boathouse was gorgeous and had everything we needed including the most comfortable bed and amazing shower ever! We would definitely recommend and will be back in the future!
Great company
Great company. Easy prompt service. cottages that are home from home accommodation
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