Unique Song Reviews 

4,034
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,937 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the final musical pieces capture their personal life stories, precious memories, and heartfelt emotions wonderfully. Many people also deeply appreciate the professional sound quality, beautiful vocals, and the wonderfully streamlined ordering process. However, some people mentioned that specific song lyrics sometimes needed minor adjustments or modifications after hearing the initial draft. Some reviewers noted that lyrics occasionally required corrections, or that physical text documents did not fully meet their personal expectations. Others pointed out that paying extra or ensuring specific requests are clear can enhance the final keepsake.

What people talk about most

Product

Customers had positive experiences with product, expressing immense delight and appreciation for the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy it is to get started and... See more

Service

Reviewers highlight positive aspects of service, praising the superb sound quality and excellent support... See more

Quality

Clients share positive opinions on quality, highlighting that the sound and musical arrangement are truly... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting that their purchases are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the songs I got I did two songs. I did communicate with customer service for help with editing and downloads and the service I received was excellent! They were very helpful and worked with me... See more

Rated 5 out of 5 stars

It was (( 𝐎𝐔𝐓𝐒𝐓𝐀𝐍𝐃𝐈𝐍𝐆 )) I answered a few questions, and they put the the lyrics together for two Beautiful spiritual songs about my Beautiful Blessing, my wife. Every note, every wor... See more

Rated 5 out of 5 stars

This experience was an unexpected heartfelt delight!! I teared through the minutes & how your composer's were SPOT ON with the rhythm, words & my special moments I could collect about our grandchild... See more

Rated 5 out of 5 stars

Words simply cannot describe how wonderful the experience was, to be able to hear such a beautiful song created from my heartfelt thoughts, of how much my husband means to me. It is simply beyond ima... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

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Replied to 87% of negative reviews

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4.8

All reviews

(4,034)

4,016 reviews in the last 12 months

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Rated 2 out of 5 stars

I paid a lot of money for the song to…

I paid a lot of money for the song to be made in 48 hours, to have it extended to 3 minutes, be available on Spotify and have the lyrics.
I expected to get a nicely decorated lyrics document which was not the case, I have had to make up my own document. The song came back and it was perfect beat wise however some of the lyrics didn’t make any sense. I raised this with them and even gave them suggestions for own of the lyric changes. I made it very clear I just wanted the lyrics corrected and for the song beat not to change as it was perfect. When I was sent the new link the song beat was changed. I made them aware of this and told them to revert it back to the original and I would have to use the badly written lyrics reluctantly. They have amended the Spotify song back but have not done the same with the Unique song link I keep getting sent.

Their AI is no longer responsive to my chasing messages and you can’t speak with a real person. There is a place for the use of AI however customer should always have the option to speak to a human where the AI clearly is not computing.

I paid for the Spotify option as I was going to have my Alexa suddenly play the song as a way to gift it to my husband who this was for but each time I have asked Alexa to play the song I don’t even recognise it. This makes me believe that they have listed it on Spotify but it’s clearly private / locked somehow so you can’t access it like you would any Spotify song if you know the name. The AI is ignoring me so I don’t know how to get this resolved so my next step will be to speak to the bank about a chargeback as it’s not okay that they have stoped addressing my concern.
Such a shame as this has a potential to be an amazing business but the customer service is the worst.

October 8, 2026
Unprompted review
Unique Song logo

Reply from Unique Song

Hi,

It’s really disappointing to hear that a gift you had planned so carefully for your husband has become such a frustrating experience. We understand that the original beat was exactly what you wanted and that you only asked for the lyrics to be corrected without changing the music. Receiving different versions and still having trouble accessing the song as expected would understandably be frustrating, especially when you had planned a surprise for your husband.

We’re also sorry that you’ve struggled to get clear answers while trying to sort this out. We’d like to clarify that our customer support replies are handled by our support team, not by AI. You should always feel that your concerns are being heard and properly addressed.

Could you please contact us and mention your Trustpilot review, along with your order number? We’d like to check the different song links, the Spotify version, and the requested changes so we can understand what went wrong and help resolve it.

We also want to thank you for taking the time to share such detailed feedback. We take comments like yours seriously and will use them to identify where we need to improve, particularly when it comes to communication and making sure customers receive the versions they requested.

We’re sorry this experience has taken away from what should have been a special gift, and we hope to have the chance to make things right.

Rated 5 out of 5 stars

From rambling to remarkable

They did an amazing job of turning my broken thoughts and feelings and turned it into the most beautiful song with exactly what I wanted to express! I was very grateful pleasantly surprised and I am so grateful I had them write my song to my son!

October 23, 2026
Unprompted review
Rated 5 out of 5 stars

Daughters’ song

My song for our two girls was truly amazing! Beautiful vocal & arrangement. I’ve listened to it at least fifty times & I still tear up. Can’t wait for our grown daughters to hear it at Christmas ! It’s full of memories of our vacations. I’m expecting a lot of happy tears & some good belly laughs too. Thank u for the superb sound quality & your great support throughout the process. I highly recommend Unique Song & I will use them again. MR Texas

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

Love!!

Communication was great! Absolutly love the song, cant wait for my man to receive it on Christmas!

October 10, 2026
Unprompted review
Rated 5 out of 5 stars

This company helped me express myself…

This company helped me express myself in a way I could not. I have strong feelings about songs and music as a way to tell stories and convey feelings. These guys just nail it. Think about the cost, a dinner out, slowly fades. A song lasts for ever and is a powerful memory trigger. Try a preview free,the full song will be 10x more powerful. Thanks guys for finally giving me a voice for how I feel.

October 29, 2026
Unprompted review
Rated 4 out of 5 stars

Good job guys!

It all turned out great. Just felt like 2 seperate lines so that the story they tell is accurate. Would suggest when you filling out the questions in the beginning be as descriptive as possible. And on that I feel at least one correction could be made free of charge. BEWARE though that if your not descriptive and you change it it changes full song. But overall great experience and I will definitely do more study ngs for when the moments are right! Good work guys!

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

The quality of words in a song for someone so special

I wrote some of the main highlights of our marriage and it took me a little while to get it said the way I wanted it to because I never, ever dreamt that I would ever marry. When I sent my story in to Unique Songs, I knew it was going to be good, but man!! It was way better than good!! The songwriters did such a wonderful job of making the story sound so real! I didn’t expect such full blown love for Monty in that song. I would honestly recommend anyone who is hesitating to go ahead and do it!! You really will be glad you did it and don’t worry about some of the things you say because the songwriters will keep it very ethical, like they will mention something in the song, but they don’t give your privacy away at all!!

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

Heart touching

It was just amazing how it took my words and put them in a song that could be a hit on radio today. Highly recommend amazing quality

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Product

This company produces a quality product. The song they created perfectly captured what I was wanting...it actually went above and beyond what I could have imagined.

I made it for my husband of 45 years and we both cried when we heard it. My husband loved it so much that he decided to do one for me as well.

I will definitely use them in the future.

Also, I wanted to thank them afterwards and let them know how meaningful it was to my husband and myself and they responded with a long heartfelt message.

They already had my money, so need to write me back or to put so much thought and heart into a response, but they did.

They go the extra mile when it is not even required.

I have no stake in this company and I am voluntarily writing this review. If you are looking for a song company, look no further!

October 23, 2026
Unprompted review
Rated 5 out of 5 stars

Wow this love

Wow! This brought me to the grounds and in tears.. thank you sharing and spreading love and truth in a song!!!

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

Well Done!!

I wanted a way to show my husband how much I appreciate him and everything that he does for me. I’m going through a lot of medical problems some are life-threatening for the past 20 years. I’m doing a lot better. If it wasn’t for my husband beside me, I would not be here dedicating this song to him today. I chose this song as a way in my own words to tell him how much I appreciate him. This song is just so beautiful. Thank you UNIQUE SONG. I advise.you to make sure when you record your first song make sure you are within the time frame to revise it for no additional charge.

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

The song was perfect

The song was perfect! It told the whole story about the way I feel and the way our relationship is with me only answering a few questions I don't know how you got it my real story out of just a few questions that I answered but it was great a little on the spendy side but was worth it

October 17, 2026
Unprompted review
Rated 5 out of 5 stars

I played the song this morning to my…

I played the song this morning to my wife and watched her light up enjoying the lyrics along with the music being delivered in a Country song to her personally.
This did the trick giving her the feeling of being loved as she is. Personal way of sending a great message to your loved one. Thank you
Well done and appreciated.

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

A Touching Song

I answered a few questions about what is special about my time with my grandson and Unique Songs turned the words into a truly heart felt song that made me cry. I cannot wait to share it with my grandson soon. The melody and the lyrics were so touching and special! The quality of the song was excellent!!

October 26, 2026
Unprompted review
Rated 5 out of 5 stars

The songs were beautifully put…

The songs were beautifully put together. The communication about getting the name pronunciation right was outstanding, and it solved the problem brilliantly. I'm very happy with the result & the service. It was well worth the money spent .
Thank you!

October 21, 2026
Unprompted review

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