Unique Leather Bags Reviews 11

TrustScore 3.5 out of 5

3.3

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Company details

  1. Bags and Luggage Store
  2. Fashion Accessories Store

Written by the company

Unique Leather Bags is all about giving customers something unique and special. We provide premium quality leather bags that can be customized to fit the customer’s personal style. Whether you’re looking for a new everyday bag or a special occasion piece, we’ve got you covered. Our mission is to create long-lasting relationships with our customers by providing them with high-quality products and excellent customer service. We believe that when you look good, you feel good, and we want our customers to feel their best every day.


Contact info

3.3

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

$18 DUTY CHARGE, NO RETURNS, POOR CUSTOMER SERVICE

I would give negative stars if I could. Beware that this site is lying, they say that there are returns but I've been constantly emailing their customer service to return this bag since I don't need or want the bag. They have not replied back to my return request for 3 weeks now even though I've been following up constantly. On top of that I received a duty charge for $18 from UPS.

The bag smells awful and the leather quality is extremely cheap. It's so poorly made and wrinkles very fast. Worst bag, customer service, and they have no transparency around prices and return process. Don't take the risk of shopping here

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

I accidentally purchased my bad twice after my bank flagged my first purchase as potential fraud. I didn't realize the original transaction went through. ULB's customer service emailed me to verify that I meant to duplicate my purchase. My second order was cancelled.
Fabulous customer service.♥️

September 23, 2025
Rated 4 out of 5 stars

Quality and communication

Was not aware of the fact that the products are coming out of Pakistan. I did not receive a confirmation of our purchase. My first purchase was excellent quality. Quality is the reason for second purchase. Communication through the purchasing process could be improved.

August 31, 2025
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Rated 1 out of 5 stars

A MOST FRUSTRATING EXPERIENCE!

This whole thing has been an absolute aggravation. Although the bag that came is nice quality, the color brown is very orangey, and I wanted to exchange it for the dark brown one (Hudson laptop backpack). The phone number and address listed for Texas on the website is not legit. Calling the ph number gets you nothing but a busy signal every time, every day. Then I sent numerous emails to them to find out how to exchange it. It took them several days of back and forth to finally give me the address to return it to. It is at a school in Pakistan! And, of course, I have to pay to return it there, when I thought that I would return it to Texas if there was a problem.
The cost to return it and exchange it? They wouldn't tell me! So I am going to give it to someone, but will NEVER buy from them again!

June 18, 2025
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Rated 5 out of 5 stars

Best experience shopping handbags!

I Bought a leather handbag and at first, they sent a wrong Color the reason being orders were exchanged by the delivery guy. I messaged them and they sent me a new Handbag and I get to also keep the previous one. To me that is amazing! It was a wonderful experience

September 13, 2021
Unprompted review

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