Uniquelooks.com Reviews 616

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Product range and delivery service unusually good. Just loved the humorous/light hearted "advice of despatch " - in fact circulated this to all my online friends who agreed that this nicely tied u... See more

Rated 5 out of 5 stars

I ordered a few bottles of dye, and the package arrived safely at my home adress in France, and very quickly to boot. Before my order, I had the occasion of contacting customer service, and the answe... See more

Rated 1 out of 5 stars

I have ordered from Unique Looks before and sometimes it can take awhile to get my package so I waited a couple of months before I enquired because I ordered just before christmas. I still haven't... See more

Rated 5 out of 5 stars

First time ordered from Unique Looks that were a little crazy. Eventually sorted out and products arrived safely in Australia within about 5 days. Have just finished my second order and products are... See more

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4.5

Excellent

TrustScore 4.5 out of 5

616 reviews

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Rated 5 out of 5 stars

Professional and efficient international service

I am just an average bloke in Australia, who places several orders a years for Uniquelook products. I have found the service to be very reliable and professional. My relationship with Uniquelooks spans over several years now and there have never been any issues. I receive my products with two weeks of being sent. Keep up the good work Uniquelooks.

September 30, 2014
Unprompted review
Rated 5 out of 5 stars

Unique makes you unique

I buy my hair products on line from Uniquelooks, and have to say they are great suppliers. The product always arrives within a day or so, along with some love hearts. I find them very reliable and very easy to contact.

September 30, 2014
Unprompted review
Rated 5 out of 5 stars

Great service

Product was as expected, came quickly and arrived with a packet of love hearts which was really cute !!

September 30, 2014
Unprompted review
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Rated 5 out of 5 stars

couldn't have been more helpful

Cant thank Uniquelooks.com enough. What pleasant people to to deal with. They never queried my complaint, they just got on with refunding me and making sure I was happy with their service, I will always use Uniquelooks in the future as their products have never let me down, Once again, Thank you so much for your kind and considerate staff.

September 13, 2014
Unprompted review
Rated 5 out of 5 stars

Uniquely brilliant service from Uniquelooks!!

Can't fault the service from Uniquelooks. I ordered on 21st August and my product was delivered on 26th and those 5 days included the Bank Holiday weekend! Add to that the surprise gift of some Love Hearts and I would say that was all-round brilliant service and I would recommend Uniquelooks to anyone needing hair styling products. Full marks!!

September 13, 2014
Unprompted review
Rated 5 out of 5 stars

Authentic product, GREAT PRICE

Will never pay full price (and OVERPRICED) For Kevin Murphy hair product again. Came in about 3 weeks from UK to Canada and all product was authentic, safety sealed, and a great price! Will buy again.

September 8, 2014
Unprompted review
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Rated 5 out of 5 stars

Quirky, refreshingly funny, fast, efficient service

It was nice to receive an email advising my goods had been shipped. Especially as the email was funny and made it feel like there was a personal touch. I felt if I had to contact them I would received good service. I received the goods quickly. All in all a great experience.

September 5, 2014
Unprompted review
Rated 2 out of 5 stars

Unsealed and unimpressed

My first (and I'm fairly sure last) purchase from the site was Kevin Murphy Hair Resort.

It may be that the product comes unsealed and with a somewhat dirty lid, and the minimal packaging - paid for, no less - was sufficient, given the fact that it was hair product and not unstable nuclear materials, but it's safe to say that my expectations were not met with this order.

Incredibly disappointed.

September 4, 2014
Unprompted review
Uniquelooks.com logo

Reply from Uniquelooks.com

Hi Tom,

My name is Jason, I am part of the customer care team here at Uniquelooks.

I am sorry to hear that your first experience with us was not a happy one, we try our best to give a much better impression than the one we have obviously given you. Unfortunately the way this product comes to us from the manufacturer is unsealed, but a dirty lid is not acceptable. I would be happy if you could get in touch with me at care@uniquelooks.com.

Kindest Regards,
Jason

Rated 5 out of 5 stars

Fantastic Service

This is the first time that I order something from you and I will definitely order again. The order was fast and correct. I really enjoyed the email that I received to let me know that the order has been shipped. Thank you so much for everything!!!!

September 4, 2014
Unprompted review
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Rated 5 out of 5 stars

Perfect Service

very happy with the email communication -
delivered as detailed -
in perfect working order --

Would recommend.
Thank you.

September 3, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant!!

Great company, prices are good, always have lots of stock of all items. Delivery is very quick and always correct items.

August 29, 2014
Unprompted review
Rated 5 out of 5 stars

Efficient, Excellent Value and Outstanding Customer Service

My experience with Unique Looks has been fabulous. I have received my products in a timely manner, the customer service team responded to my email inquiries promptly and we're great to deal with.
I appreciate the 'Back in Stock' notifications too.
Great service Unique Looks.. BRAVO!!

August 27, 2014
Unprompted review
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Rated 5 out of 5 stars

Super Service

Excellent range of Kevin Murphy products, well priced. An interesting e mail was sent to inform me that my well packaged order had been dispatched. I will be using Uniquelooks again.

August 25, 2014
Unprompted review

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