Uniquelooks.com Reviews 616

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Product range and delivery service unusually good. Just loved the humorous/light hearted "advice of despatch " - in fact circulated this to all my online friends who agreed that this nicely tied u... See more

Rated 5 out of 5 stars

I ordered a few bottles of dye, and the package arrived safely at my home adress in France, and very quickly to boot. Before my order, I had the occasion of contacting customer service, and the answe... See more

Rated 1 out of 5 stars

I have ordered from Unique Looks before and sometimes it can take awhile to get my package so I waited a couple of months before I enquired because I ordered just before christmas. I still haven't... See more

Rated 5 out of 5 stars

First time ordered from Unique Looks that were a little crazy. Eventually sorted out and products arrived safely in Australia within about 5 days. Have just finished my second order and products are... See more

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4.5

Excellent

TrustScore 4.5 out of 5

616 reviews

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Rated 5 out of 5 stars

Great service, friendly and efficient

loved the e-mail that was sent when my order was being processed, the goods arrived promptly and well packaged. loved the gift of a sweet as I'm English and have lived in new Zealand for over forty years the sweet took me back to my childhood. thanks unique. your awesome.

July 15, 2014
Unprompted review
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Rated 5 out of 5 stars

excellent service

Good website, good products and good prices.
Quick delivery and very funny confirmation email.
Plus sweets in the package and reminder on the product itself to reorder again.

July 14, 2014
Unprompted review
Rated 5 out of 5 stars

Loved the delivery email

I do not usually review anything but the service was first rate with a quick delivery. For some odd reason I started reading the delivery email and found it hilarious and a brilliant piece of marketing. Will certainly use the site again.

July 9, 2014
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Rated 5 out of 5 stars

Great Service.....& sweeties for free!

Bought Alterna products at ridiculously low price, almost 80% cheaper than High St. The dispatch note is funny and the product came packed with a little packet of love heart sweets. Have used again since initial purchase and will continue to.

July 7, 2014
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Rated 5 out of 5 stars

Fantastic shopping experience!

It was so easy to order, and I immediately received an acknowledgment. From there, I was informed of my order's progress every step of the way with emails that were unexpectedly creative and delightful. My product arrived exactly as I had hoped: perfect. I will order from Uniquelooks.com again. They do it right.

July 3, 2014
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Rated 5 out of 5 stars

quick and quirky

Found the service really quick and quirky. Loved the email they sent to me to tell me my delivery was on its way very imaginative. And the kids really appreciated the sweets that was within the package. Will definitely use them again

June 29, 2014
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Great pricing offer, very friendly customer service representative (Ian) and easy purchase. If international delivery duration could be shortened, it would be awesome!

June 29, 2014
Unprompted review
Rated 3 out of 5 stars

Delayed

The product was OK. I use the same product many years now, so I knew what I had ordered. I ordered it from this site because it was the cheapest available online. I received the product approximately 11 days after the day that I placed my order. I had run out of it, so because I could not wait, I bought another gel from a local store while waiting. I do not know who is responsible for the delay, the company or the post office, but my experience was not the best possible.

June 26, 2014
Unprompted review
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Reply from Uniquelooks.com

Hi Michael,

My name is Jason from the customer care team here at Uniquelooks.Thank you for your comments.

I am sorry your experience with us was not as good as it should have been. We do our very best to get all orders dispatched as soon as possible, but unfortunately once they leave us we have to trust the post office to get them to you in good time.

We do hope to see you back again shopping with Uniquelooks and we will do our best again to make your next experience a much happier one.

Kindest Regards,
Jason

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Rated 4 out of 5 stars

Great prices, will buy there again!

I found the products I was looking for at the best price the market could offer, I couldn't believe it, the only problem is that they didn't have the shampoo and had to buy the conditioner somewhere else. I live in Australia so the post took around 2 weeks to arrive, but when I reveived the parcel it came with a little sweet surprise.
Will come back and buy more products from their site, I love it!

June 24, 2014
Unprompted review

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