It took a little bit time to deliver, BUT....
It took a little bit time to deliver, i waited 3 weeks.
But the Lamps seem to have high quality
December 7, 2023
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Willkommen bei Unique Outlet, Ihrem Zuhause für unvergessliche Wohnaccessoires und Dekorationen. Bei uns dreht sich alles um das Besondere, Exklusive und Hochwertige1. Unser Online-Shop bietet eine breite Palette an Produkten, die Ihr Zuhause zu etwas ganz Besonderem machen. Egal ob Sie auf der Suche nach einzigartigen Lampen, stilvollen Dekorationen oder praktischen Küchenhelfern sind, bei uns finden Sie bestimmt etwas, das Ihren Geschmack trifft und Ihr Zuhause bereichert. Unser Glaube an einfaches, zeitloses und verantwortungsvolles Design spiegelt sich in jedem einzelnen Produkt wider, das Sie in unserem Outlet finden1. Jedes Designstück wurde mit Integrität entworfen und ist dauerhaft für den täglichen Gebrauch gefertigt1. Transparenz ist uns sehr wichtig, daher setzen wir auf eine nachvollziehbare Preisgestaltung. Wir glauben daran, unseren Kunden klare Informationen zu liefern, sodass Sie immer wissen, was Sie für Ihr Geld bekommen1. Aber wir kümmern uns nicht nur um Ihre Zufriedenheit, sondern auch um unseren Planeten. Unsere nachhaltige Beschaffungspolitik bedeutet, dass wir nur mit Menschen zusammenarbeiten, die den Erhalt unserer Erde und das Wohl ihrer Bewohner an erster Stelle sehen1. Kurz gesagt, Unique Outlet ist mehr als nur ein Online-Shop. Wir sind eine Gemeinschaft von Designliebhabern, die sich für Qualität, Transparenz und Nachhaltigkeit einsetzen. Entdecken Sie noch heute unser Sortiment und lassen Sie sich von unseren exklusiven Designs und hochwertigen Produkten verführen. Wir freuen uns darauf, Sie als Kunden begrüßen zu dürfen!
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I did not get any reply on my question…
I did not get any reply on my question anout the delivery status, although more than two weeks had past since the order and the expected delivery indicated in the order had past for more than a week. Still waiting for a reply and my order….
Added: After my comment, I both received a detailed reply and also my order.
October 21, 2023
Reply from Unique Outlet
Dear Mr. Stresemann,
Thank you for taking the time to reach out to us. We sincerely apologize for not responding to your inquiry about the delivery status of your order and for the delay that has occurred, which is well past the expected delivery date. This level of service is not what we strive to provide at UniqueOutlet.de.
We understand your frustration and want to assure you that we take your concerns very seriously. Timely delivery and transparent communication with our customers are top priorities for us.
We have taken immediate action to investigate the status of your order and ensure that you receive a prompt response. Our goal is to resolve this matter quickly and efficiently, so you can receive your order as soon as possible.
Please feel free to reach out to us for any further questions or information. Do not hesitate to contact us again if you need additional assistance.
We appreciate your patience and understanding in this matter and once again apologize for the inconvenience caused.
Kind regards,
Customer Service, UniqueOutlet.de
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